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Public Relations Diploma (Level 5) and CPD Accredited Diploma

UK Professional Development Academy LTD


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£10 inc VAT (was £595)
Offer ends 03 December 2021
Study method
Online, self-paced
4 weeks
Access to content
12 months
No formal qualification
100 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available to purchase separately

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Public Relation (PR) Diploma Level CPD Accredited with 100 CPD Points

"Public Relation" Level 5 Diploma course is designed by specialists by considering the need of both the job seekers and people already working with established businesses, which covers most of your professional needs in the field of business management and Public administration.

PR course will help you to learn from scratch and leads you to a higher level of professionalism. As you may know that organisational skills are important because possessing good organisational skills, establishes trust and professionalism in the workplace. So, if you are looking to gain various PR and organisational skills, then this is your most desired course.

Are you new to online learning?

Don’t worry. Along with providing most professional courses, UKPDA also provides the most regular tutor support via online mediums and will guide you in every possible way to get the most out of your online course. Further to this, assessments are really challenging, but interesting, will not take much of your time. You will have to read through the provided study material and attempt the Multiple Choice Questions (MCQ’s) afterwards.


To make it easy for the learners this PR course comprised of various different modules and sub-modules based on a higher level in which you will learn the basics of PR-public speaking, PR-communication strategies, PR-conflict resolution, PR-critical thinking, PR-emotional intelligence, PR-media and public relations, PR-Negotiation skills, PR-social learning, PR-Supervising others, and PR-universal safety practices.

PR - Course Benefit

The following is included for online study with the UK Professional Development Academy.

  1. PR - Courses / Training that best suit to Work Experience, Knowledge and Skills
  2. PR - Self-paced Training/Courses to continue working while studying
  3. PR - Self-Paced Courses to get free from the deadlines
  4. PR - Course materials that include Training Manual, Mock Quizzes, and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.
  5. PR - Assessment resources are accessible through our online learning platform 24/7.
  6. PR - A professional one-to-one tutor to provide all-inclusive assistance throughout the course online.


100 CPD hours / points
Accredited by Step Ahead CPD Qualifications

Course media



PR - Course Outline

PR Diploma is a 100 credits Certificate. To achieve a Level 5 PR Diploma learner must have to achieve 10 Modules with 100 Credits to get a Certificate of Completion from the UK Professional Development Academy.

PR - Modules Outline

PR - Module 1: Public Speaking

  • PR - Identify their audience
  • PR - Create a basic outline
  • PR - Organize their ideas
  • PR - Flesh out their presentation
  • PR - Find the right words
  • PR - Prepare all the details
  • PR - Overcome nervousness
  • PR - Deliver a polished, professional speech
  • PR - Handle questions and comments effectively

PR - Module 2: Communication Strategies

  • PR - Understand what communication is
  • PR - Identify ways that communication can happen
  • PR - Identify barriers to communication and how to overcome them
  • PR - Develop their non-verbal and par verbal communication skills
  • PR - Use the STAR method to speak on the spot
  • PR - Listen actively and effectively
  • PR - Ask good questions
  • PR - Use appreciative inquiry as a communication tool
  • PR - Adeptly converse and network with others

PR - Module 3: Conflict Resolution

  • PR - Understand what conflict and conflict resolution mean
  • PR - Understand all six phases of the conflict resolution process
  • PR - Understand the five main styles of conflict resolution
  • PR - Be able to adapt the process for all types of conflicts
  • PR - Be able to break out parts of the process and use those tools to prevent conflict
  • PR - Be able to use basic communication tools, such as the agreement frame and open questions
  • PR - Be able to use basic anger and stress management techniques

PR - Module 4: Critical Thinking

  • PR - Understand the components of critical thinking
  • PR - Utilize non-linear thinking
  • PR - Use logical thinking
  • PR - Recognize what it means to be a critical thinker
  • PR - Evaluate information using critical thinking skills
  • PR - Identify the benefits of critical thinking
  • PR - Revise perspective, when necessary
  • PR - Comprehend problem-solving abilities

PR - Module 5: Emotional Intelligence

  • PR - Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
  • PR - Understand, use and manage your emotions.
  • PR - Verbally communicate with others.
  • PR - Successfully communicate with others in a non-verbal manner.
  • PR - Identify the benefits of emotional intelligence.
  • PR - Relate emotional intelligence in the workplace.
  • PR - Balance optimism and pessimism.
  • PR - Effectively impact others.

PR - Module 6: Media and Public Relations

  • PR - Network for success
  • PR - Manage “Meet and Greet” opportunities
  • PR - Dress for success
  • PR - Write effectively
  • PR - Set goals
  • PR - Manage media relations
  • PR - Plan issue and crisis communication
  • PR - Use social media

PR - Module 7: Negotiation Skills

  • PR - Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • PR - Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • PR - Lay the groundwork for negotiation
  • PR - Identify what information to share and what to keep to yourself
  • PR - Understand basic bargaining techniques
  • PR - Apply strategies for identifying mutual gain
  • PR - Understand how to reach consensus and set the terms of the agreement
  • PR - Deal with personal attacks and other difficult issues
  • PR - Use the negotiating process to solve everyday problems
  • PR - Negotiate on behalf of someone else

PR - Module 8: Social Learning

  • PR - Define and use social learning.
  • PR - Identify social learning tools.
  • PR - Manipulate group dynamics and culture.
  • PR - Craft and lead role play scenarios.
  • PR - Practice being a role model.
  • PR - Understand modeling and observation.

PR - Module 9: Supervising Others

  • PR - Define requirements for particular tasks
  • PR - Set expectations for your staff
  • PR - Set SMART goals for yourself
  • PR - Help your staff set SMART goals
  • PR - Assign work and delegate appropriately
  • PR - Provide effective, appropriate feedback to your staff
  • PR - Manage your time more efficiently
  • PR - Help your team resolve conflicts
  • PR - Understand how to manage effectively in particular situations
  • PR - Understand what a new supervisor needs to do to get started on the right path

PR - Module 10: Universal Safety Practices

  • PR - Understand the importance and legal responsibilities of safety
  • PR - Perform risk assessments
  • PR - Establish a safety program
  • PR - Monitor safety
  • PR - Communicate safety policies

PR - Course / Training Format

After successful enrollment, the learner will get access to the UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime.

Training Manual contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of the Training Manual.

PR - Assessment

After studying through the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 75%. You can retake the test in the case of not being successful at the first attempt.

Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test - Unlimited attempts).

All test(s) are online and are taken either through or after the course; these are included in the course price.

PR - Duration

The minimum time period to complete this training is 4 Weeks. But it is a self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study.

Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrollment. During this period, flexibility will be given to learners completing the course at any time.

CPD Accredited Diploma:

Upon successfully passing the Course, a learner needs to pay for CPD Accredited Diploma either in PDF format or Hard-copy.

Certificate of Completion (PDF format) = £37

Certificate of Completion (Hard-copy) = £65 + postage charges £9.

Who is this course for?


Without any prior knowledge of Public Relation, the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Public Speaking can take the course. There are no specific deadlines for admission, and you can enroll anytime on this course.



There are no precise requirements for a Public Relation Certificate as no prior knowledge and experience of Public Speaking is required.

Students seeking to enrol in this course should meet the following requirements;

  • Be age 16 years or above
  • Solid knowledge of English Language
  • Working Knowledge of Information Communication Technologies for studying online that is the Internet and Microsoft Office
  • A genuine desire to study and succeed.

Career path


After completing the course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant employment sector.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.