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Planning and Hosting VIP Visits

Classroom based course with study materials, lecturer support and CPD Hours included


London Training For Excellence

Summary

Price
£3,960 inc VAT
Study method
Online, self-paced
Duration
3 Days
Qualification
No formal qualification
Additional info
  • Tutor is available to students

1 student enquired about this course

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Overview

All customers are important to your business, but influential VIPs are even more important. Whether they are public figures, journalists, celebrities or current/potential key accounts, if you want them to be strong advocates for your company, then it is critical that you provide them with a truly \'wow\' experience. This course will prepare you to do just that.

Description

Module 1 - The VIP

  • The world of the VIP
  • VIP expectations

Module 2 - Planning

  • The VIP visit/event planning process
  • Preparing VIP profiles and background information
  • Protocols
  • Selecting, briefing and preparing your VIP team

Module 3 - Visit/event logistics

  • Arranging travel, accomodation, venue and catering
  • Pre-event communications

Module 4 - Hosting the Event

  • Arrival and VIP welcome
  • Creating a postive first impression
  • The VIP area and support during the event
  • Hosting and entertaining your VIPs throughout the visit/event
  • Providing networking opportunities
  • Making the most of PR opportunities
  • Those little extras that make for a \'wow\' experience
  • Thank you\'s and goodbyes

Module 5 - Post Event

  • Visit/event review and follow-up
  • Post event communications and PR

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