Pharmacy Assistant and Technician

FREE PDF Certificate | Audio Visual Learning | 10 CPD Points | Assessment Included | Tutor Support | 1 Year Access



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£10 inc VAT (was £319)
Offer ends 31 October 2020
Study method
Online, self-paced
3 hours
Access to content
1 year
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

32 students purchased this course

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The Pharmacy Assistant and Technician is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It’s also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.

This Pharmacy Assistant and Technician consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.

The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.


10 CPD hours / points
Accredited by CPD Accreditation Group

Course media


Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

********** Course Modules***********

**Pharmacy Assistant and Technician**

Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician

  • Pharmacy
  • Pharmacy Assistant
  • Job Role of Pharmacy Assistant
  • Skills and personal characteristics
  • Pharmacy Technician
  • Working Fields of Pharmacy Technician
  • Becoming a Pharmacy Technician
  • UK Status
  • Pay and Opportunities
  • Summary

Module 2: Job Role of Pharmacy Technicians

  • Hospital Pharmacy Technicians
  • Community Pharmacy Technicians
  • Primary Care Pharmacy Technicians
  • Pharmacy Technician Working in a General Practice
  • Summary

Module 3: Pharmacy Assistant Patient Counselling Guide

  • Introduction
  • Pharmacy Assistant’s Detailed Guide to Patient Counselling
  • Developing Self-awareness
  • Barriers to Effective Patient Counselling Communication
  • Tips to improve Communication in Pharmacies
  • Communication with Special Patients
  • Ethical Principles and Decision-making in Patient Counselling
  • Summary

Module 4: Communication in Pharmacy Settings

  • Importance of Communication Skills in Pharmacies
  • Patient-Centred Communication Practices in Community Pharmacies
  • Desirable traits
  • Counselling Skills to enhance Communication
  • Empathetic counselling abilities
  • Communication with other Healthcare Professionals
  • Summary

Module 5: The Pharmacy Team and Practices

  • Self-Care Choices Amongst Patients
  • Self-Medication Practices and Role Of Pharmacy Team
  • Code Of Ethics for Pharmacy Team Workers
  • The Seven Principles
  • Vision for the Future
  • The Pharmacy Team
  • Summary

Module 6: Prescription and Dispensing in Pharmacies

  • Prescription
  • Common Abbreviations
  • The Dispensing Cycle
  • Receiving and Validating Prescriptions
  • Interpreting and Understanding the Prescription
  • Clean and Hygienic Environment
  • Preparing and Labelling Items for Issue
  • Final Check
  • Recording
  • Dispensation
  • Summary

Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies

  • Types of Dispensing Services
  • Monitored Dose Dispensing
  • Electronic Prescription Service(EPS)
  • Retrieve a Lost Electronic Prescription
  • Dispensation Errors and Minimising Them
  • Summary

Module 8: Inventory Control and Management in Pharmacies

  • Introduction
  • Stock Management in Pharmacies
  • Inventory management
  • Important Factors that influence Inventory Management
  • Inventory Terminology with regard to Pharmacy Products
  • Order Pharmaceutical Supplies and Products
  • Order Medications to Maintain Stocks
  • Receiving Stocks
  • Process Outdated or Expired Medications
  • Summary

Module 9: Standard Operating Procedures (SOPs)

  • Standard Operating Procedure
  • Importance of Standard Operating Procedure
  • Standard Operating Procedures in practice
  • Examples of Standard Operating Procedure
  • Summary

Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology

  • Introduction
  • Basic Pharmacy Terminology
  • Identification of Drug Names: Generic/Brand Names of Drugs
  • Health and Safety Guidelines in Pharmacies
  • The HSE Guidelines for Pharmacy Health and Safety
  • Regulations Set Out for Pharmacies Operating in the UK
  • Working in a Retail Pharmacy versus Working in a Hospital Pharmacy
  • Summary


Upon successful completion of the course, you will be able to obtain your course completion PDF certificate free of cost. Print copy by post is also available at an additional cost of £9.99.

Who is this course for?

Whether you're an existing practitioner or aspiring professional, this Pharmacy Assistant and Technician course will enhance your expertise and boost your CV with key skills and a professional qualification attesting to your knowledge.


Pharmacy Assistant and Technician is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Questions and answers

No questions or answers found containing ''.

Maxwell asked:

Hi, I recently graduated HND pharmacy Technology and I want to know if i can take this course. Also is the €10 course fee is one time for the year?


Hi Maxwell, Good morning. The course is open to all from all academic backgrounds, and there are no specific requirements to attend this course. Yes, this is a one-time upfront payment for the course. Stay Safe.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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