Personal Assistant (PA) - CPD Certified
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3 Courses Bundle - Free Certificate - 24/7 Tutor Support - Instant Access - 100% Pass Rate - Developed by Professional
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Overview
Certificates
Curriculum
Description
This Personal Assistant (PA) course is self-paced. Therefore, you can study this Personal Assistant (PA) course at your convenient time from wherever you want using any smart device. Moreover, if you face any problem accessing this premium Personal Assistant (PA) course, you can contact our dedicated 24/7 customer support team, who will solve issues promptly.
Moreover, you will get unlimited access to this Personal Assistant (PA) course. Thus, you can revise and sharpen your knowledge and skills anytime. So, without further delay, enrol in this Personal Assistant course today, and gain a competitive advantage over your peers. Happy learning.
Personal Assistant (PA) Bundle Course 01: Personal Assistant (PA)
Curriculum of the Personal Assistant (PA) Course
Module 1: Relationship Management
- Image, Perception and First Impressions
- Managing Your State of Mind
- The Handshake
- Professional Image
- The Beginning of a Business Relationship
- What is Expected of Each Other: Setting Down the Parameters
- Working Styles
- Constant Communication
- Assumptions
- Be Proactive, Anticipate Needs, be Prepared and Exceed Expectations
- Be Accountable: Take Pride in a High Standard of Work
- Empathy
- Honesty and Integrity
- Trust
- Office Politics
- How to Manage Your Boss
Module 2: Communication Skills
- Body Language
- Visual, Auditory and Kinaesthetic
- Matching and Mirroring (Reflecting)
- Eye Contact
- Use of Space
- The ‘Influential’ Right Side
- Hands
- Posture
- How to Influence the ‘Chemistry’ Between You
- Email Communication
- Listening Skills
- Questioning Skills
- Gossip
- Telephone Etiquette
- Understanding and Communicating With Different Cultures
Module 3: Confidence, Self-belief and Goal setting
- What is Confidence?
- Think Positive Thoughts
- Focus on Your Strengths and Boost Your Confidence
- Self-esteem, Self-awareness and Self-belief
- Conscious and Subconscious Minds
- Internal ‘Negative Gremlins’ and Internal ‘Positive Coach’
- Fear
- Tools to Change/Eliminate Negative Gremlin Voices
- The Power of Experiential Learning
- The Feeling of Confidence
- Act As If You are Confident
- The Law of Expectations
- Action Plan
- Goal Setting
- Steps to Help You Achieve Your Goals
- Continual Learning
- Methods of Learning
- Appraisals and Feedback
- Tips on How to Receive Constructive Criticism
- Personal Development Plan (PDP)
Module 4: Dealing With Difficult People and Managing Conflict
- A Problem-solving Technique
- Assertiveness
- Ground Rules for Discussions
- Strategies to Help You Deal With Conflict and Difficult Characteristics of Bosses
- Change the Way You React by Using Affirmations
- Email Rage
- Real-life Case Studies on How to Deal With Difficult Bosses/Conflict
- Different Types of Management Styles
Module 5: Time, Organising and Stress Management
- Time Management
- Prioritising the Workload
- ‘Time Thieves’
- Organisational Skills
- Top Tips for Managing Deadlines
- Top-10 Ways to Save Time Dealing With Email
- Stress Management
- Time Management and Lowering Stress Levels
Module 6: Organising Meetings and Events
- Before the Meeting: Prepare and Plan!
- During the Meeting/Event
- After the Meeting: Evaluate
Module 7: Presentations
- Exercises to Reduce Tension
- Principles for Preparing Your Presentation
- During the Presentation
- Ending the Presentation
Module 8: Ergonomics: Your Health and Safety
- The Work Station
- A Tidy Desk Leads to a Tidy Mind
- Principles of Posture
- Ergonomic Health Breaks
Module 9: Networking
- What is Networking?
- The Benefits of Networking
- Where to Network
- The Secrets of Good Networking
- Remembering People’s Names
- Some General Points
- What to Talk About While Networking
Module 10: A Chapter to Share With Your Boss
- Communication
- What Bosses Should Know to Work Effectively With Their Assistants
- The Law of Expectations: Communicate Your Expectations Clearly
- How to Motivate Your Assistant
- Focus on the Development of Your assistant
Personal Assistant (PA) Bundle Course 03: UK Employment Law
Curriculum of the UK Employment Law Course
-Module 1: Introduction
-Module 2: Business Immigration
-Module 3: Contractual Terms
-Module 4: Rights During Employment
-Module 5: Termination of Employment
-Module 6: Discrimination
-Module 7: Business Transfers
-Module 8: Collective Rights
Personal Assistant (PA) Bundle Course 03: Workplace Stress Management
Curriculum of the Workplace Stress Management Course
-Module 1: Occupational Stress and its Consequences
-Module 2: Identifying the Causes of Your Occupational Stress
-Module 3: Primary Level Interventions Aimed at Improving Your Work Environment
-Module 4: Living a Healthy Lifestyle
-Module 5: Developing Effective Time Management Skills
-Module 6: Developing Assertiveness Skills
-Module 7: Developing Effective Interpersonal Skills
-Module 8: Developing Relaxation Skills
-Module 9: Changing the Way You Relate to Your Work
-Module 10: Overcoming Stress Syndromes
-Module 11: Developing a Self-help Plan
Certification
As soon as you complete this Personal Assistant (PA) course successfully, you can claim your free pdf certificate. Next, you will find instructions on how to download the certificate.
Buying for Your Team?
You can buy this Personal Assistant (PA) course for your colleague or members of your team by simply adding the Personal Assistant (PA) course to the basket. You can add the student's details and a message at checkout.
Who is this course for?
Personal Assistant (PA)
This Personal Assistant (PA) course is ideal for anyone aspiring to become a Personal Assistant or Personal Secretary in any reputable organisation. Moreover, students, job seekers, and even existing professionals in this field can take this Personal Assistant (PA) course and enhance their employability skills.
Requirements
Personal Assistant (PA)
There is no prerequisite to enrolling in this Personal Assistant (PA) course. However, you must be a continuous learner with a strong motivation in order to grasp the best out of this Personal Assistant (PA) course.
Career path
Personal Assistant (PA)
This Personal Assistant (PA) course will help you explore different roles in renowned organisations. The positions might be namely -
- Personal Assistant
- Personal Secretary
- Executive Assistant
- Executive Secretary
- Office Assistant
So, don’t miss this exclusive Personal Assistant (PA) course if you want to build your career in this lucrative field.
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.