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Beginner Performance management courses in Shell

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  • ITIL® Foundation Certification

    Learning People
    Enrol now for Cyber Monday offers - discounted tuition fees - extended learning license + a FREE career booster course*
    • 85 enquiries
    • Online
    • 12 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    This course will train you to have a basic understanding of the ITIL® framework, gain an understanding of how ITIL® can be used to enhance IT service management and can help anyone looking to understand and improve their understanding of IT’s role in business strategy. Focusing o …
    Enquire for pricing
  • ITIL® 4 Foundation — Including Exam

    Career Smarter
    Get ITIL 4 Foundation Certified, Spread Over 3 Months With Klarna.
    • 92 enquiries
    • Online
    • 20 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    Great service
    Highly rated
    ITIL® 4 Foundation is an entry-level online course in IT Service Management (ITSM) that teaches how to deliver IT services effectively in an organisation. It's an industry-recognised certification perfect for beginners, with no prerequisites required. The course is delivered enti …
    Save 14%
    £595 £695
  • ITIL 5 Foundation Certification Training (Exam Included)

    Ratio
    Instructor-led IT service management training covering with expert consultant with 25+ years of industry experience.
    • Online
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ...helpful but is not required. ITIL Foundation is the entry point into the ITIL certification framework it is widely recognised across the global IT industry After completing ITIL Foundation • ITIL Practice Manager • ITIL Managing Professional • ITIL Strategic Leader Support career …
    £954
  • ITIL® 4 Specialist: Create, Deliver and Support

    Career Smarter
    ITIL 4 Specialist Create, Deliver and Support covers core Service Management Activities & Creation of Services
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    Great service
    ...problem management, team collaboration, and automation. It is ideal for IT professionals aiming to enhance service performance and work toward the ITIL 4 Managing Professional certification. Will ITIL® 4 Specialist: Create, Deliver and Support help my career? Yes, the ITIL® 4 Specialist: …
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    £597 £695
  • Performance Analysis – Level 3 Training

    Learningidol
    Independent Online Learning • Updated 2026 Content • Transparent Pricing • Digital Certificate Included
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Lecture 3: Performance Analysis in Financial Management Lecture 6: Performance Analysis in IT and Technology Lecture 8: Performance Reporting and Communication Lecture 9: Performance Improvement Strategies Lecture 7: Performance Dashboards and Visualization Lecture 5: Performance Analysis …
    £19
  • ITIL 4 Specialist Create, Deliver and Support

    Fortray Global Services LTD
    Earn up-to 65K
    • Online
    • 6 months · Part-time
    • Certificate(s) included
    Great service
    ...This includes the ‘core’ service management activities in the ITIL framework and the ‘creation’ of services covered by ITIL 4. The ITIL 4 CDS Specialist certification follows an exam. Course Curriculum Eligibility IT service managers pursuing the ITIL Managing Professional (MP) designation …
    £1,499.99
  • ITIL® 4 Strategist: Direct, Plan, and Improve Certification Course

    One Education
    Accredited by PeopleCert | Official Exam Included | Take2 Re-sit Included | No Hidden Fees
    • 10 students
    • Online
    • 80 hours · Self-paced
    • Tutor support
    Great service
    ...certification supports progression into senior IT service management and leadership roles, including IT Service Manager, IT Manager (Operations/Development), IT Leader, and Transformation Manager. It also forms a key step toward the ITIL® 4 Managing Professional designation. …
    £1,055
  • ITIL® 4 Specialist: Drive Stakeholder Value Certification Course

    One Education
    Accredited by PeopleCert | Official Exam Included | Take2 Re-sit Included | No Hidden Fees
    • 29 students
    • Online
    • 80 hours · Self-paced
    • Tutor support
    Great service
    ...Learn customer experience management approaches Explore value co-creation within service environments Understand service relationship management Learn service level management techniques Develop awareness of customer journey mapping Explore service performance metrics and KPIs Understand …
    £1,055
  • IT Service Management Fundamentals Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...deployment management, and knowledge management. Service operation focuses on operational principles, including incident management, problem management, event management, request fulfilment, and access management, highlighting how IT services are supported day to day. Continual service …
    £19.99
  • Project Management Complete Training Bundle

    Training Deals
    Access to 7 online Project Management courses - 1 year's subscription + exams
    • 115 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...project office and organisation Governing project management The role of structured methods in project governance Operations management Programme and portfolio management Communication in project management Conflict management and negotiation The importance and benefits of effective …
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  • IT Service Desk Analyst Fundamentals Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...and maintain service quality. The course also introduces recognised service management concepts, including ITIL principles, incident management processes, escalation procedures, and service performance measurement. Rather than training learners for vendor-specific tools or regulated …
    £19.99
  • IT Service Management Essentials

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...structured lifecycle management supports service quality. IT service management processes focus on core ITSM processes such as incident management, problem management, change management, configuration management, service level management, release and deployment management, and service asset …
    £19.99
  • Cloud : Cloud Computing

    IT Certify
    Job ready Cloud Computing programme | 11 Courses | Practical Experience | Both CompTIA A+ Exams | New CV Build
    • 18 enquiries
    • Online
    • 190 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Information Technology Infrastructure Library (ITIL Foundations) This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This IT Certify course gives students the necessary …
    £899
  • CompTIA : CompTIA Cloud+

    IT Certify
    Online training course with accredited CompTIA study materials and tutor support.
    • Online
    • 190 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Information Technology Infrastructure Library (ITIL Foundations) This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This IT Certify course gives students the necessary …
    £899
  • CompTIA Cloud Essentials

    IT Certify
    Online training course with accredited CompTIA study materials and tutor support.
    • Online
    • 190 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Information Technology Infrastructure Library (ITIL Foundations) This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This IT Certify course gives students the necessary …
    £899
  • Cloud Computing : CompTIA Cloud+

    IT Certify
    Job ready Cloud Computing programme | 11 Courses | Practical Experience | Both CompTIA A+ Exams | New CV Build
    • 14 enquiries
    • Online
    • 190 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Information Technology Infrastructure Library (ITIL Foundations) This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This IT Certify course gives students the necessary …
    £899
  • IT Service Desk Analyst Essentials

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...advancement in IT service management Lesson-1 Introduction to IT Service Management (ITSM) Lesson-2 Key concepts and frameworks (ITIL, COBIT, etc Lesson-3 IT service lifecycle overview Lesson-1 Introduction to change management Lesson-2 Change management process overview Lesson-3 …
    £19.99
  • IT Business Partner Fundamentals Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 3.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...service management assistance, digital transformation support, or further study in IT management and business technology. Lecture 5: Digital Transformation and Emerging Technologies Lecture 7: IT Financial Management Lecture 4: IT Service Management Lecture 6: Change Management and Innovation …
    £19.99
  • IT Business Partner Fundamentals and Stakeholder Management

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...partnering, relationship management, and strategic alignment, helping learners understand how IT contributes to organisational performance and innovation. Learners explore communication techniques, trust-building, governance awareness, service management concepts, and business case …
    £19.99

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