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People Skills for Team Managers & Leaders
ZandaX

NEW YEAR DEAL: People Skills for Team Managers & Leaders with ZandaX workbook & Action Plan

Summary

Price
£19 inc VAT
Study method
Online
Duration
12 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
Additional info
  • Tutor is available to students
6 students purchased this course

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Overview

Get a solid understanding of Team Management and the people skills that will boost your management career. See how to get your staff to buy in to what you want with our fully interactive Team Management course designed, written and developed by seasoned professionals.

DEVELOPMENT course option, with your own ZandaX People Skills for Team Managers & Leaders workbook

NEW COURSE at a SPECIAL LAUNCH PRICE: Our new generation of interactive courses with videos, exercises, case studies and scenarios, bring your learning to life: we think you'll love this course!

The price includes a fully interactive online People Skills for Team Managers & Leaders course, delivered in 5 targeted modules, along with your own ZandaX People Skills for Team Managers & Leaders workbook and Action Plan.

Support: this course has 60-day tutor email support, with response within 24 hours/one working day.

The Zandax Team Management course is aimed at line managers, whether experienced or new to the role.

It teaches you the essential skills you'll need, and goes beyond these to managing people, so you have a comprehensive and well-rounded skill set that will permanently boost your effectiveness as a line manager,

Course media

Resources

  • Course Brochure for People Skills for Team Managers & Leaders - download

Description

People Skills for Team Managers & Team Leaders

Team management means dealing with people in a way you never have before!

This great, fully interactive course will help you. We start by showing you how to set SMART goals, which creates the foundation of your relationship with your team.

You'll then learn how to build trust in your team, before moving on to how to behave assertively and deal with anger.

Finally, you'll see how to manage conflict and difficult people.

By putting what we say into practice, you'll be running a controlled, positive and productive team much sooner than you think!

ABOUT THE ZANDAX WORKBOOK: You get the special ZandaX workbook which gives a course summary and space for your notes, as well as our unique ACTION PLAN that enables you to relate the content to your own life, and to monitor and manage your ongoing development. How does that sound?

Here's what you'll learn in our People Skills for Team Managers & Leaders course:

About the Course
* What's in the Course? * Learning Objectives * Your Objectives
Building & Managing Trust
* The Central Importance of Trust * 10 Ways to Build Trust * Fixing a Lack of Trust * 8 Signs of a Lack of Trust
Assertiveness and Managing Anger
* The Three-Step Approach to Assertiveness * Passive, Aggressive and Assertive Responses * Managing Anger in Yourself and Others * Addressing Anger With Assertive Statements
Managing Conflict & Difficult People
* What is Reasonable Behavior? * Rules for Resolving Conflicts * Difficult Employee Types * Strategies for Managing Difficult Employees
Next Steps
* Where Do You Go From Here?

Who is this course for?

Team leaders, line managers and staff supervisors, present and aspiring, who are looking for an interactive, practical induction into the people skills needed for team management.

Requirements

No experience in the role is needed, so whether you're already in the role or a newcomer to team management, you'll find plenty to learn and think about!

Career path

CPD accreditation is due later this year, but regardless of formal qualifications, this course will give you a valuable understanding of team management that will boost your performance and your career.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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