Skip to content

PA - Personal Assistant

***Special Gifts: Free PDF & Hardcopy Certificate + Free Leadership Course, CPD Accredited | Lifetime Access


Course Central

Summary

Price
Save 99%
£10 inc VAT (was £1,250)
Offer ends 24 June 2021
Study method
Online, self-paced
Duration
10 hours
Access to content
Lifetime access
Qualification
No formal qualification
CPD
20 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

9 students purchased this course

Add to basket or enquire

Overview

***Special Discount - Use code ONLINE10 for extra 10% off ***

This PA - Personal Assistant Diploma Course is designed for professionals who want to thrive in their profession. The PA - Personal Assistant course covers all the essential skills and knowledge needed to become specialised in this sector. You will learn real life knowledge and expertise from the industry experts and practitioners from this PA - Personal Assistant course.

The PA - Personal Assistant Course starts with the basic knowledge of PA - Personal Assistant skills and gradually shares expertise knowledge. In this course you will get a complete idea of PA - Personal Assistant skills with key concepts, strategies and in-depth knowledge. The PA - Personal Assistant course is completely an online course. You can access this course from any part of the world with just a smart device and the internet.

By the end of this PA - Personal Assistant course, you will get complete knowledge and marketable skills. The course also comes with an accredited certificate, which will add extra value to your resume and help you stand out in the job market. In short, PA - Personal Assistant Course is the perfect course to fast track your career. So, why are you waiting? Enrol this course today!

What you will Learn ?

  • Understand PA - Personal Assistant skills
  • Advanced organisational skills
  • Professional time management and prioritisation skills
  • Improved written and verbal communication skills
  • How to handle sensitive matters with discretion
  • Enhanced accuracy and attention to detail
  • Improved self-confidence and general motivation
  • The ability to remain calm under pressure
  • Detailed knowledge of all key secretarial functions
  • The opportunity to take your career to a higher level

Why Choose Our PA - Personal Assistant course?

  • Accredited by CPD
  • Conducted by industry experts
  • Get Instant E-certificate
  • Fully online, interactive course with Professional voice-over
  • Developed by qualified professionals
  • Self paced learning and laptop, tablet, smartphone friendly
  • 24/7 Tutor Support

CPD

20 CPD hours / points
Accredited by The CPD Accreditation Group

Course media

Description

Course Curriculum

Module 1: Relationship Management

  • PA - Personal Assistant - What the boss–assistant relationship means to your health and well-being
  • PA - Personal Assistant - Image, perception and ?rst impressions
  • PA - Personal Assistant - Tone of voice
  • PA - Personal Assistant - Attitude
  • PA - Personal Assistant - Managing your state of mind
  • PA - Personal Assistant - The handshake
  • PA - Personal Assistant - Professional Image
  • PA - Personal Assistant - Appearance
  • PA - Personal Assistant - Flirting
  • PA - Personal Assistant - The beginning of a business relationship
  • PA - Personal Assistant - What is expected of each other: setting down the parameters
  • PA - Personal Assistant - Key attributes, skills and knowledge that bosses look for in an assistant
  • PA - Personal Assistant - Working styles
  • PA - Personal Assistant - Constant communication
  • PA - Personal Assistant - Assumptions
  • PA - Personal Assistant - Be proactive, anticipate needs, be prepared and exceed expectations
  • PA - Personal Assistant - Be accountable: take pride in a high standard of work
  • PA - Personal Assistant - Empathy
  • PA - Personal Assistant - Honesty and integrity
  • PA - Personal Assistant - Trust
  • PA - Personal Assistant - Of?ce politics
  • PA - Personal Assistant - How to manage your boss

Module:2: Communication skills

  • PA - Personal Assistant - Body language
  • PA - Personal Assistant - Congruence
  • PA - Personal Assistant - Visual, auditory and kinesthetic
  • PA - Personal Assistant - Matching and mirroring (re?ecting)
  • PA - Personal Assistant - Matching and mirroring angry people
  • PA - Personal Assistant - Groups
  • PA - Personal Assistant - Tone of voice
  • PA - Personal Assistant - Eye contact
  • PA - Personal Assistant - Use of space
  • PA - Personal Assistant - The ‘in?uential’ right side
  • PA - Personal Assistant - Hands
  • PA - Personal Assistant - Posture
  • PA - Personal Assistant - How to in?uence the ‘chemistry’ between you
  • PA - Personal Assistant - E-mail communication
  • PA - Personal Assistant - Listening skills
  • PA - Personal Assistant - Questioning skills
  • PA - Personal Assistant - Gossip
  • PA - Personal Assistant - Understanding and communicating with different cultures

Module 3: Telephone Usage

  • PA - Personal Assistant - Telephone manners
  • PA - Personal Assistant - Taking and transferring calls
  • PA - Personal Assistant - Answering a Colleague’s Telephone
  • PA - Personal Assistant - Transferring a Call
  • PA - Personal Assistant - Handling your boss’s calls
  • PA - Personal Assistant - Taking messages
  • PA - Personal Assistant - Screening calls
  • PA - Personal Assistant - Protecting your employer
  • PA - Personal Assistant - Courtesy
  • PA - Personal Assistant - Telephone etiquette tips
  • PA - Personal Assistant - Often-used numbers
  • PA - Personal Assistant - Telephone companies
  • PA - Personal Assistant - Voice mail etiquette
  • PA - Personal Assistant - Answering services

Module 4: Meetings

  • PA - Personal Assistant - Anatomy of a meeting
  • PA - Personal Assistant - Types of corporate meetings
  • PA - Personal Assistant - Scheduling meetings
  • PA - Personal Assistant - Common Problems When Scheduling a Meeting
  • PA - Personal Assistant - Scheduling meetings using Microsoft outlook’s calendar
  • PA - Personal Assistant - Meeting agendas
  • PA - Personal Assistant - Meeting minutes
  • PA - Personal Assistant - Corporate Minutes
  • PA - Personal Assistant - Resolutions
  • PA - Personal Assistant - Office Meetings
  • PA - Personal Assistant - Conferences
  • PA - Personal Assistant - Planning for the Conference
  • PA - Personal Assistant - Preparing Conference Materials
  • PA - Personal Assistant - During the Conference
  • PA - Personal Assistant - After the Conference
  • PA - Personal Assistant - Conference Notes

Module 5: Time Management

  • PA - Personal Assistant - Overview of time management
  • PA - Personal Assistant - Controlling procrastination
  • PA - Personal Assistant - Maintaining an activity list
  • PA - Personal Assistant - Creating action plans
  • PA - Personal Assistant - Keeping a to-do list
  • PA - Personal Assistant - Scheduling

Module 6: Ergonomics - Your Health and Safety

  • PA - Personal Assistant - The work stations
  • PA - Personal Assistant - Apply work zone principles
  • PA - Personal Assistant - The primary zone
  • PA - Personal Assistant - The secondary zone
  • PA - Personal Assistant - The reference zone
  • PA - Personal Assistant - A tidy desk leads to a tidy mind
  • PA - Personal Assistant - Your screen
  • PA - Personal Assistant - Desk height
  • PA - Personal Assistant - Chair
  • PA - Personal Assistant - Principles of posture
  • PA - Personal Assistant - Head
  • PA - Personal Assistant - Neck/spine
  • PA - Personal Assistant - Arms/wrists
  • PA - Personal Assistant - Pelvis/thighs
  • PA - Personal Assistant - Feet
  • PA - Personal Assistant - Your keyboard
  • PA - Personal Assistant - Ergonomic health breaks
  • PA - Personal Assistant - Visual strategies
  • PA - Personal Assistant - Exercises

Module 7: Networking

  • PA - Personal Assistant - What is networking?
  • PA - Personal Assistant - The bene?ts of networking
  • PA - Personal Assistant - Where to network
  • PA - Personal Assistant - The secrets of good networking
  • PA - Personal Assistant - Remembering people’s names
  • PA - Personal Assistant - Some general points
  • PA - Personal Assistant - What to talk about while networking
  • PA - Personal Assistant - Conclusion

Module 8: A Module to Share with Your Boss

  • PA - Personal Assistant - Communication
  • PA - Personal Assistant - What bosses should know to work effectively with their assistants
  • PA - Personal Assistant - Expectations: communicate your expectations clearly

Module 9: How to motivate your assistant

  • PA - Personal Assistant - Focus on the development of your assistant

Module 10: Your Future

  • PA - Personal Assistant - Growing as the company grows
  • PA - Personal Assistant - Learn about the business
  • PA - Personal Assistant - Upgrade your skills
  • PA - Personal Assistant - Recognizing a time for change
  • PA - Personal Assistant - Finding a new job
  • PA - Personal Assistant - Your resume
  • PA - Personal Assistant - The interview

Module 11: Presentation Skills

  • PA - Personal Assistant - Why makes presentations?
  • PA - Personal Assistant - Preparing your presentation
  • PA - Personal Assistant - Starting and Ending Your Presentation
  • PA - Personal Assistant - Visual Aids
  • PA - Personal Assistant - Handouts
  • PA - Personal Assistant - Group presentations

Module 12: Office Management and Supervision

  • PA - Personal Assistant - The role of the office manager
  • PA - Personal Assistant - Building trust with your team
  • PA - Personal Assistant - Conflict management
  • PA - Personal Assistant - Minimizing Conflicts
  • PA - Personal Assistant - Difficult People
  • PA - Personal Assistant - How to Handle Difficult People

Module 13: Conclusion

  • PA - Personal Assistant - Communication
  • PA - Personal Assistant - Keeping up to date
  • PA - Personal Assistant - Organizing for success
  • PA - Personal Assistant - Yourself and others
  • PA - Personal Assistant - Networking and career development
  • PA - Personal Assistant - The future of the personal assistant/ executive assistant/secretary

Certification

By the successful completion of your course, you will get an instant accredited e-certificate. Our courses are fully accredited with updated industry knowledge and skills that aim at making you an expert in the field. The hard copy of the certificate is also available and can be sent to your address. The delivery charge is applicable which will be £4.99. All the certificates have no expiry dates but to stay updated and valued certificates are recommended to be renewed every year.

Who is this course for?

This course is ideal for those who work in or aspire to work in the following professions:

  • Admin
  • Secretary
  • PA
  • PA Executive
  • Anyone interested in learning this skill

Requirements

Learners do not require any prior qualifications to enrol on this course.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

5.0
Course rating
100%
Service
100%
Content
100%
Value
Leave a review

{{ getTruncatedSinglePointScore(item.OverallCourseRating) }} Star Review by {{ item.ReviewerName }} for {{ item.Title }}


{{ getLongDate(item.CreatedOn) }}
{{ item.Title }}
Reviewed by {{ item.ReviewerName }}
|Purchased {{ getHumanisedPassageOftime(item.PurchasedOn) }}
{{ item.ProviderName }} responded to this review
{{ getLongDate(item.ProviderResponseDate) }}
{{ results.length }} out of {{ totalResultsCount }} reviews

FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.