Skip to content

PA - Personal Assistant

*** Bundle of 3 Premium Courses *** | FREE e-Certificate, Transcript & Student ID | 24/7 Tutor Support | Lifetime access



Save 98%
£32 inc VAT (was £1,699)
Offer ends 26 July 2021
Study method
Online, self-paced
8 hours
Access to content
Lifetime access
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Add to basket or enquire


Learn how to provide a high-standard of office support to managers and senior staff, with the PA – Personal Assistant.

This Personal Assistant training course is a complete introduction to the role, covering fundamental office procedures. You will learn advanced organisation skills, professional time management, effective business communication techniques, and meeting management.

This PA – Personal Assistant Bundle consists the following professional career oriented courses:

  1. Course 1: PA – Personal Assistant
  2. Course 2: Communication and Organisational Skills
  3. Course 3: Introduction to Computers and Internet for Beginners

**Digital Certificate, Transcript and student ID all included in the price**

Improve your career prospects with a recognised qualification and stand out to prospective employers, by learning in-demand office support skills online.

Easily learn the skills and knowledge you desire in Personal development with our PA – Personal Assistant, you get an unparalleled learning experience with us and you get a digital certificate, transcript and a student ID card all included with the course price.

The goodies doesn’t end there, as a bonus, for a limited time only you will get 2 additional courses with this PA – Personal Assistant for free!

What makes us the go to choice for people who want to learn about Personal development is our dedication and commitment to providing you with the best service possible. You will get unlimited access to the PA – Personal Assistant, no matter where you are in the world you will be able to access your PA – Personal Assistant any time you want.

Should you have any questions while studying this PA – Personal Assistant, our experienced tutors and mentors will answer them via email and live chat.

With our Student ID card you will get discounts on things like music, food, travel and clothes etc.

Enrol in our PA – Personal Assistant today and start learning.

Why buy this PA – Personal Assistant?

  1. Unlimited access to all 3 courses for forever
  2. Digital Certificate, Transcript and student ID all included in the price
  3. Absolutely no hidden fees
  4. Receive one to one assistance on every weekday from professionals
  5. Immediately receive the PDF certificate after passing
  6. Receive the original copies of your certificate and transcript on the next working day
  7. Easily learn the skills and knowledge from the comfort of your home
  8. Get 2 additional courses included as bonus

Course media


Course Curriculum

**PA – Personal Assistant**

PA - Module 1: Introduction to Personal Assistant

  • PA: Role and Responsibilities of PA / Secretary
  • PA: Job Functions and Required Skills
  • PA: Planning Work Details
  • PA: Difference between Secretary and PA

PA - Module 2: Business Telephone Skills

  • PA: Telephone Etiquette
  • PA: Telephone Skills
  • PA: Telephone Courtesy Tips
  • PA: Domestic and International Calls

PA - Module 3: Representing Your Boss and Company

  • PA: Competence
  • PA: Professionalism
  • PA: Reflecting Brand Values
  • PA: Working Toward Company Objectives

PA - Module 4: Mail Services and Shipping

  • PA: The Office Mail
  • PA: Mailing and Shipping Details
  • PA: Royal Mail Services
  • PA: Alternatives to Royal Mail

PA - Module 5: Travel Arrangements

  • PA: Business Travel
  • PA: Hotel Reservations
  • PA: Transportation Reservations
  • PA: Itinerary and Trip Checklist

PA - Module 6: Organising Meeting and Conferences

  • PA: Meeting Arrangements
  • PA: Types of Meeting
  • PA: Scheduling Meetings
  • PA: Meeting Minutes

PA - Module 7: Time Management

  • PA: Introduction to Time Management
  • PA: Aspects of Time Management
  • PA: Prioritising the Workload
  • PA: Overcoming Procrastination

PA - Module 8: Record Keeping and Filing Systems

  • PA: Keeping Accurate Records
  • PA: Filing Systems
  • PA: How to Alphabetise for Filing and Indexing
  • PA: Handling Confidential Documents

PA - Module 9: Business Writing Skills

  • PA: Structures of Business Documents
  • PA: Structures of Other Official Documents
  • PA: Editing and Proofreading

PA - Module 10 :Organisational Skills

  • PA: Organising Daily Work
  • PA: Organising Workplace
  • PA: Organising Resources
  • PA: Organising Tools

PA - Module 11: Communication Skills

  • PA: Effective Listening Skills
  • PA: Verbal Communication
  • PA: Non-Verbal Communication
  • PA: Communication Strategies

PA - Module 12: Customer Service

  • PA: Introduction To Customer Service
  • PA: The Power of Positive Thinking in Customer Service
  • PA: Types of Difficult Customers and How to Help them

PA - Module 13: Effective Planning and Scheduling

  • PA: Work Breakdown Structure
  • PA: Estimation Process and Resources Alignment
  • PA: Project Planning
  • PA: Risk Management

PA - Module 14: Invoicing/Petty Cash

  • PA: Financial Record Keeping
  • PA: Invoice
  • PA: Petty Cash
  • PA: Budgeting

**PA - Communication and Organisational Skills**

PA - Module 01: Business Communication

  • PA: Identifying Basic Communication Techniques
  • PA: Formal and Informal Communication

PA - Module 02: Verbal and Non-verbal Communication

  • PA: Describing Verbal and Non-verbal Communication
  • PA: Understanding Body Language
  • PA: Making Effective Presentations
  • PA: Fundamentals of Productive Meetings

PA - Module 03: Written Communication

  • PA: Written Communication

PA - Module 04: Electronic Communication

  • PA: Electronic Communication

PA - Module 05: Communicating with Graphics

  • PA: Creating Graphics for Business Communication
  • PA: Communicating Static Information
  • PA: Communicating Dynamic Information

PA - Module 06: Effectively Working for Your Boss

  • PA: Representing Your Boss and Company
  • PA: Communicating Your Boss’s Decisions
  • PA: Supporting Your Boss and Colleagues
  • PA: Building a Partnership with Your Boss

**PA - Introduction to Computers and Internet for Beginners**

PA - Module 01 : Computer Operating and Troubleshooting

  • PA: What is an Operating System
  • PA: Configuring the Operating System
  • PA: What is an Application
  • PA: Using Control Panel
  • PA: Hardware and Peripherals
  • PA: Storage
  • PA: Connectivity Devices
  • PA: Network Components
  • PA: Software and Concepts
  • PA: Licensing
  • PA: Using Software
  • PA: Software Tools
  • PA: Software
  • PA: Hardware, Devices, and Peripherals
  • PA: Backup and Restore

PA - Module 02 : Internet and Computing - Key Applications

  • PA: Application Features
  • PA: Working with Word Processing
  • PA: Working with Spreadsheets
  • PA: Making a Presentation
  • PA: Databases
  • PA: Collaboration

PA - Module 03 : Internet and Computing - Tools & Networking

  • PA: Course Introduction
  • PA: Web Browsers
  • PA: Networking Terminology
  • PA: E-mail
  • PA: Communicating in the Modern World
  • PA: Protecting Yourself
  • PA: Web Searching
  • PA: Protecting Yourself

PA - Module 04 : Windows 8 for PC

  • PA: Identify Components of a Personal Computer IPU
  • PA: Sign In to Windows 8
  • PA: Signing In to Windows 8 and Managing Tiles
  • PA: Navigate the Start Screen
  • PA: Using the Account ID Menu
  • PA: Access and Identify the Charms
  • PA: Viewing the Charms
  • PA: Modern Apps and Common Navigation Features
  • PA: Navigating a Modern App
  • PA: Multitasking with Apps
  • PA: Working with Multiple Apps
  • PA: Navigate the Desktop IPU
  • PA: Navigating The desktop
  • PA: Manage Files and Folders with File Explorer IPU
  • PA: Managing Files and Folders
  • PA: Elements of a Desktop Window
  • PA: Working with the Elements of a Desktop Window
  • PA: Creating and Modifying Files with Wordpad
  • PA: Printing a Document
  • PA: Navigate Internet Explorer 10
  • PA: Navigating Internet Explorer 10
  • PA: Browse the Web
  • PA: Using Internet Explorer and Share
  • PA: Customize the Start Screen
  • PA: Creating Groups on the Start Screen
  • PA: Changing PC Setting
  • PA: Customize the Desktop IPU
  • PA: Personalizing the Desktop
  • PA: Set Privacy Levels and Passwords
  • PA: Changing Your Password
  • PA: Use Windows Defender IPU
  • PA: Changing Windows Defender Settings
  • PA: Store and Share Files with SkyDrive

PA - Module 05 : Windows 10 - New Developments

  • PA: What Makes Windows 10 Different?
  • PA: Primary Feature Overview
  • PA: Navigating and Using Windows 10

PA - Module 06 : Cyber Security Awareness

  • PA: Course Overview
  • PA: Types of Security Threats
  • PA: Social Engineering
  • PA: Identity Theft
  • PA: Data Classification
  • PA: Types of Classifications
  • PA: Protecting Your Digital Information
  • PA: Password Management
  • PA: Malware
  • PA: Software Detection
  • PA: Security from End-to-End
  • PA: Secure E-mail Use
  • PA: Secure Web Browsing
  • PA: Piracy
  • PA: Security Policies
  • PA: Moving Forward


After studying the course materials of the PA – Personal Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8.

Who is this course for?

This PA – Personal Assistantdoes not require you to have any prior qualifications or experience. You can just enrol and start learning.


This PA – Personal Assistantwas made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This PA – Personal Assistantis a great way for you to gain multiple skills from the comfort of your home.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Currently there are no reviews for this course. Be the first to leave a review.


What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.