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PA - Personal Assistant Course

Level 7 Advanced Diploma | *FREE PDF Certificate* |190 CPD Points| *FREE Strategy Planning, MS OFFICE Courses**


CPD Courses

Summary

Price
Save 20%
£12 inc VAT (was £15)
Offer ends 19 April 2024
Study method
Online
Duration
620 hours · Self-paced
Qualification
No formal qualification
CPD
190 CPD hours / points
Achievement
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

835 students purchased this course

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Overview

PA - Personal Assistant Course

*** 2 Courses Bundle***

Certificate of achievement in PA - Personal Assistant QLS Level 7. Additional CPD Accredited PA - Personal Assistant Certificate with 200 CPD points available with no extra study, and Also included MSOffice. This PA - Personal Assistant course comes with easy to understand e-learning study materials.

**FREE Strategic Planning Course**FREE MS Office-2016 Course**

*** 2 Free Gifts included PA - Personal Assistant Course ***

***FREE Microsoft Office 2016 Course***

This Free Microsoft Office 2016 course covers the following topics:

  • Getting Started with Word
  • Identify the Components of the Word Interface
  • Microsoft Office Word, Excel, Powerpoint 2016
  • Word Documents
  • The Word Application Window
  • The Ribbon
  • The Backstage View
  • Plus Much More

***FREE Strategic Planning Course ***

This Free Strategic Planning course covers the following topics:

  • What it Does
  • Pyramid Structure
  • Identifying Our Values
  • Creating Value Statements
  • Performing a SWOT Analysis
  • Setting Goals
  • Goals with SPIRIT
  • Establishing Priorities
  • Problem Solving in Action
  • Gathering Support
  • Making the Change

***This offer ends soon***

Our most advanced PA - Personal Assistant course to date, this Level 7 PA - Personal Assistant course could hold the key to your dream job. PA - Personal Assistant course content also covers making travel arrangements on behalf of others, organizing meetings and events, the importance of time management as a PA and how to become a better communicator. Enjoy expert tutor support throughout the course, as you work your way towards an endorsed Level 7 PA - Personal Assistant Course.

The field of PA - Personal Assistant services wide open for confident candidates with outgoing personalities and relentless attention to detail. The professional PA is the ultimate multitasker, hired to oversee the personal affairs and activities of those they support. Some secretaries and PAs handle everyday admin for established organisations, while others are hired by a single executive, entrepreneur or influential figure.

Course Benefits

We go the extra mile to provide open and accessible distance-learning opportunities for ambitious applicants worldwide. Enrol with CPD and gain access to a variety of benefits including:

  • The opportunity to work and gain invaluable experience while you study, with no deadlines or time-restrictions to worry about.
  • Complete support provided throughout your studies by your own personally-assigned tutor and the wider CPD student support team.
  • Round-the-clock access to our cutting-edge digital learning platform, which contains all the study aids and learning resources needed to complete the course.
  • The chance to enhance your CV and your career prospects with and endorsed Level 7 PA - Personal Assistant Diploma from a recognised body.

Learning Objectives

Reliability, professionalism and commitment of the three cornerstones of successful secretarial and PA - Personal Assistant careers. Whether providing administrative services for a large team or supporting a single executive, the responsibilities shouldered by PAs and secretaries are significant and varied. The objective of this course is to prime candidates with the hard skills, industry insights and confidence needed to take this dynamic profession by storm. If you’re a motivated, enthusiastic and ambitious individual, this exclusive Level 7 PA - Personal Assistant Diploma could take you the rest of the way.

By completing this advanced Level 7 PA - Personal Assistant Diploma, you’ll benefit from a wide variety of essential skills and competencies including:

  • Advanced organisational skills
  • Professional time management and prioritisation skills
  • Improved written and verbal communication skills
  • How to handle sensitive matters with discretion
  • Enhanced accuracy and attention to detail
  • Improved self-confidence and general motivation
  • The ability to remain calm under pressure
  • Detailed knowledge of all key secretarial functions
  • The opportunity to take your career to a higher level

Quality Licence Scheme

This PA - Personal Assistant course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Achievement

CPD

190 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

PA - Personal Assistant

PA - Personal Assistant: Course Outline

Our most advanced PA - Personal Assistant Diploma explores the functions and objectives of key administrative personnel at the highest level. Each of the 20 course modules concludes with an online assessment, which your assigned tutor will mark and return with helpful feedback. Topics covered in this advanced diploma include the following:

PA - Personal Assistant Unit 1 The Job Functions of a PA / Secretary

This PA - Personal Assistant unit covers the following topics:

  • Role and Responsibilities of a PA / Secretary
  • Daily Routine
  • Office Supplies

PA - Personal Assistant Unit 2 Telephone Skills

This PA - Personal Assistant unit covers the following topics:

  • Telephone Usage
  • Telephone Manners
  • Telephone Etiquette Tips
  • Domestic Long-Distance Calls
  • Voice-Mail Etiquette

PA - Personal Assistant Unit 3 Mail Services and Shipping

This PA - Personal Assistant unit covers the following topics:

  • Forwarding First-Class and Other Mail
  • Alternatives to Royal Mail
  • Other Shipping Services

PA - Personal Assistant Unit 4 Travel Arrangements

This PA - Personal Assistant unit covers the following topics:

  • Transportation Reservations
  • Finding a Reputable Agent
  • Using a Travel Agent for International Travel

PA - Personal Assistant Unit 5 Organising Meetings

This PA - Personal Assistant unit covers the following topics:

  • Anatomy of a Meeting
  • Types of Corporate Meetings
  • Common Problems When Scheduling Meetings
  • Planning for the Conference
  • Preparing Conference Materials

PA - Personal Assistant Unit 6 Time Management

This PA - Personal Assistant unit covers the following topics:

  • Overview of Time Management
  • Controlling Procrastination
  • Maintaining an Activity List
  • Creating Action Plans

PA - Personal Assistant Unit 7 Keeping Accurate Records

This PA - Personal Assistant unit covers the following topics:

  • How to Alphabetize for Filing and Indexing
  • Individual or Personal Names
  • File Cabinets
  • Organizing Your Computer Files
  • Using Documents Library

PA - Personal Assistant Unit 8 Writing Business Letters

This PA - Personal Assistant unit covers the following topics:

  • Business Documents
  • Beginning the Letter
  • Closing the Letter
  • Hyperlinks in Email Messages
  • Email Protocol for Administrative Assistants
  • HTML Format Versus Plain Text

PA - Personal Assistant Unit 9 Other Written Communication

This PA - Personal Assistant unit covers the following topics:

  • Reports
  • Memorandum Report
  • Report Templates
  • Editing and Proofreading
  • Electronic Revisions

PA - Personal Assistant Unit 10 Presentation Skills

This PA - Personal Assistant unit covers the following topics:

  • Good Preparation
  • Starting and Ending Your Presentation
  • Visual Aids
  • Group Presentations

PA - Personal Assistant Unit 11 Communication Skills

This PA - Personal Assistant unit covers the following topics:

  • Nonverbal Communications
  • Customer Service
  • Customer Service Fundamentals
  • Types of Interviews
  • Question Sequence and Wording

PA - Personal Assistant Unit 12 Active Listening

This PA - Personal Assistant unit covers the following topics:

  • The Basics of Active Listening
  • Understanding the Communication Process

PA - Personal Assistant Unit 13 Administrative Skills

This module covers the following topics:

  • Importance of Business Environment
  • Types of Business Environment
  • Social Responsibility of a Business
  • Business Ethics

PA - Personal Assistant Unit 14 Office Management & Supervision

This PA - Personal Assistant unit covers the following topics:

  • The Role of the Office Manager
  • Building Trust with Your Team
  • Typical Ethical Issues in Business
  • Whistleblowing
  • Plant Closing Laws

PA - Personal Assistant Unit 15 Budgets and Managing Money

This PA - Personal Assistant unit covers the following topics:

  • Monitoring and Managing Budgets
  • Decision Making

PA - Personal Assistant Unit 16 Dealing With Difficult People Conflict Resolution

This PA - Personal Assistant unit covers the following topics:

  • Different Stages of Conflict
  • Conflict Management

PA - Personal Assistant Unit 17 Business Ethics for the Office

This PA - Personal Assistant unit covers the following topics:

  • Introduction to Business Ethics
  • Philosophical Approaches to Ethics
  • Developing Codes for Office Ethics
  • PA - Common Ethical Dilemmas

PA - Personal Assistant Unit 18 Business Etiquette

This PA - Personal Assistant unit covers the following topics:

  • PA - Introduction to Business Etiquette
  • PA - Proper ways for Business Dining

PA - Personal Assistant Unit 19 Effective Planning and Scheduling

This PA - Personal Assistant unit covers the following topics:

  • PA - Introduction to Work Breakdown Structure
  • PA - Effective Project Planning
  • PA - Project Risk Management and Communication Plans

PA - Personal Assistant Unit 20 Microsoft Office 2016

This PA - Personal Assistant unit covers the following topics:

PA - Personal Assistant MS Word

  • Getting Started with Word
  • Identify the Components of the Word Interface
  • Microsoft Office Word 2016
  • Word Documents
  • The Word Application Window
  • Default Typing Options
  • Formatting Marks
  • Save Options
  • Sharing a Document
  • Preview and Print Options
  • PA - Accessing Advanced Help Options

PA - Personal Assistant MS Excel

  • Getting Started with Microsoft Excel 2016
  • Identify the Elements of the Excel Interface
  • Microsoft Excel 2016
  • What are Columns, Rows, Cells, and Ranges?
  • The Excel Interface
  • Navigation Options
  • Creating a New Blank Workbook

PA - Personal Assistant MS Powerpoint

  • Modifying the PowerPoint Environment
  • Customize the User Interface
  • The PowerPoint Options Dialog Box
  • Move the Quick Access Toolbar
  • The Customize Status Bar Menu
  • TOPIC B: Set PowerPoint 2016 Options
  • Save Options
  • Proofing Options
  • Advanced Options

Who is this course for?

PA - Personal Assistant Course

This exclusive course was designed to appeal to existing secretarial/administrative workers pursuing promotion, or newcomers looking to secure their first professional position. With a firm focus on flexibility and accessibility, our courses are ideal for ambitious applicants with busy lifestyles. An advanced Level 7 PA - Personal Assistantcourse could turbocharge your career prospects in almost any administrative or secretarial setting, helping you climb the career ladder and achieve your objectives. With no prior knowledge or experience required, a rewarding career as a PA - Personal Assistant could be one enjoyable course away!

PA - Personal Assistant

CPD welcomes applicants from all over the world, 365 days a year. With no entry-requirements to fulfil, you’re guaranteed to be accepted. All course materials are included in the initial fee, with complete tutor support provided throughout your studies.

PA - Personal Assistant

If you’ve got the drive, determination and desire to succeed, you’re already halfway there - enrol today!

Requirements

PA - Personal Assistant Course

There is no entry requirement.

Option 1

Admin, Secretarial & PA Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

PA - Personal Assistant Diploma issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Career path

PA - Personal Assistant Course

Successful candidates will have the opportunity to pursue a wide variety of professional positions, including but not limited to the following:

  • Personal Assistant (PA)
  • PA - Personal Assistant - Receptionist
  • PA - Personal Assistant - Office Assistant
  • Support Secretary
  • Data Entry Clerk
  • Administrative Assistant
  • Office Manager
  • Personal Concierge
  • Executive Assistant

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.