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OTHM Level 5 Diploma In Tourism And Hospitality Management
School of Business & Technology London

Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees

Summary

Price
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£887 inc VAT (was £2,462.50)
Offer ends 15 August 2026
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Pay for your course(s) with our flexible payment plan. Spread the cost by making monthly payments...

Study method
Online
Duration
12 months · Self-paced
Qualification
Level 5 Diploma in Tourism and Hospitality Management
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Additional info
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Overview

Lead with confidence in the world’s most dynamic service industry.

The OTHM Level 5 Diploma in Tourism and Hospitality Management equips you with advanced knowledge and practical skills to succeed in hospitality and tourism, two of the world’s most dynamic industries. Designed for aspiring leaders and current professionals, the course enhances your understanding of hospitality and tourism management, service excellence, and sustainable business practices in middle level roles.

With a strong focus on managerial and operational capabilities, the course explores key areas such as tourism and hospitality development, operations management, customer experience, marketing, and strategic planning. Through case studies and real-world applications, you will develop the ability to address industry challenges and deliver high-quality services within global hospitality and tourism contexts.

Typically completed in 8 to 10 months, this course prepares you for management and leadership roles in hotels, resorts, travel companies, and tourism organisations. It also provides a clear pathway to higher-level qualifications in hospitality, tourism, or business management, supporting both career growth and academic progression.

Why Choose SBTL?

  1. Flexible Study Options: Study online or through blended learning, anytime, anywhere — with seamless delivery via our cutting-edge MyLearnDirect platform.
  2. Dedicated and Expert Tutors: Get support and assistance from expert tutors at any time—without limits or delays.
  3. Comprehensive Learning Resources: Access expertly designed learning materials, study guides, and assessment guidelines that cover every module.
  4. Dedicated Support Desk: Submit inquiries, request support, ask for tutor assistance, or schedule a callback whenever you need help.
  5. Personal Tutor Meetings: Arrange one-on-one sessions with your tutor for tailored academic guidance and support.
  6. Schedule Live Classes: Book live online sessions for each module at your convenience and on your schedule (Blended Learning only).
  7. Proven Success Rates: Join thousands who've completed their courses with a 94% completion rate and 90% learner success rate.
  8. 250+ Career-Focused Courses: Choose from a wide-ranging course portfolio tailored to your career stage, industry demand, and future goals.
  9. Elevate Grade: Get detailed assessment feedback to enhance your understanding, improve performance, and boost your grades.
  10. Global Learning Access: Study from anywhere in the world with comprehensive learning support — learning without borders, on your schedule.
  11. Innovative and Structured Learning: Build real-world skills through high-quality, structured learning — designed to sharpen understanding, boost employability, and help you thrive in a fast-changing world.
  12. Trusted by Professionals: Our learners include professionals from top global companies — a testament to our quality, reliability, and impact.

What You Will Learn – Depending on the modules you choose

You'll develop the capability to:

  • Apply strategic and operational management principles to hospitality and tourism contexts
  • Understand advanced concepts of marketing, finance, and sustainability in service industries
  • Lead and motivate teams to deliver outstanding customer experiences
  • Analyse global trends, challenges, and innovations shaping the sector
  • Develop problem-solving, critical thinking, and decision-making skills for managerial success
  • Progress towards senior roles or further academic qualifications

Qualification

Level 5 Diploma in Tourism and Hospitality Management

Awarded by OTHM Qualifications
Regulated by Ofqual
OTHM Qualifications logo

Course media

Description

The OTHM Level 5 Diploma in Tourism and Hospitality Management builds on the Level 4 foundation by advancing your knowledge in strategy, customer experience, and business operations. The course combines academic study with practical application, enabling learners to tackle real-world challenges in hospitality and tourism.

By completing this course, you gain not only managerial competence but also the ability to adapt to changing customer expectations, global market trends, and sustainability issues within the industry.

Modules Covered

UNIT 1 – Digital Marketing Management for Tourism and Hospitality
Covers online marketing tools, platforms, and strategies to attract and engage travellers.

UNIT 2 – Operations Management
Focuses on managing resources, processes, and service delivery for efficiency and quality.

UNIT 3 – Management Accounting
Introduces budgeting, financial planning, and cost analysis for business decision-making.

UNIT 4 – Management of Human Resources
Explores recruitment, training, and staff management to build effective teams.

UNIT 5 – Contemporary Issues in Tourism and Hospitality
Examines emerging trends, challenges, and global developments in the industry.

UNIT 6 – Tourism and Hospitality Customer Relationship Management
Highlights strategies for customer engagement, satisfaction, and long-term loyalty.

Key Highlights

  1. Accredited by Ofqual and awarded by OTHM.
  2. Recognised Level 5 qualification
  3. Flexible study options: fully online or blended learning via the MyLearnDirect platform.
  4. Average completion time: 8 – 10 months, with a total support period of 12 months.
  5. Unlimited tutor support and dedicated support desk for academic and technical guidance.
  6. Course fees are all-inclusive, covering registration, comprehensive learning resources, and assessment costs.
  7. Study at your own pace, with 24/7 portal access for maximum flexibility.
  8. On completion, gain a globally recognised OTHM diploma that supports progression to higher studies or job roles.

Learning Outcomes

  • Analyse and evaluate advanced management practices in hospitality and tourism
  • Apply financial, marketing, and operational strategies to industry settings
  • Develop sustainable solutions for hospitality and tourism businesses
  • Strengthen leadership, HR, and customer service management skills
  • Progress academically to undergraduate study or professionally into managerial roles

Who is this course for?

This course is designed for current or aspiring managers who would like to forge a career in Hospitality and Tourism sector. It suits individuals aiming for roles in hotels, resorts, travel, event management, and customer service leadership.

Requirements

The OTHM Level 5 Diploma in Tourism and Hospitality Management is designed for individuals aiming to build advanced knowledge and management skills to lead, innovate, and progress in the global hospitality and tourism industries.

To be eligible for this course, you should:

  • Be 18 years of age and over
  • Have some experience or a previous level 4 qualification
  • Possess the ability to complete the Level 5 course

Career path

The OTHM Level 5 Diploma in Tourism and Hospitality Management opens doors to careers such as:

  • Hotel Operations Manager – average salary £35,000 per annum
  • Events Manager – average salary £33,000 per annum
  • Tourism Development Manager – average salary £34,500 per annum
  • Hospitality Supervisor/Team Leader – average salary £32,000 per annum

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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