Inspire London College Ltd
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Operations Management TQUK Endorsed Diploma (Level 5) - 100 CPD points
Operations Management TQUK Endorsed course is designed by specialist by considering the need of both the job seekers and people already working in established businesses, which covers most of your professional needs in the field of Operations Management and administration.
Operations Management TQUK Endorsed diploma course will help you to learn from scratch and take you to higher level of professionalism. As you may know that organisational skills are important because possessing good Operations Management skills establish the trust and professionalism in the workplace. So, if you are looking to gain various Operations Management skills then this is your most desired course.
Are you new to online learning?
Don’t worry. Along with providing most professional courses, ILC also provides the most regular tutor support via online mediums, and will guide you in every possible way to get most out of your online course. Further to this, assessments are really challenging, but interestingly, will not take much of your time. You will have to read through the provided study material and attempt the Multiple Choice Questions (MCQ’s) afterwards.
The following is included for online study with Inspire London College.
- Courses / Training that best suit to Work Experience, Knowledge and Skills
- Self-paced Training/Courses to continue working while studying
- Self-Paced Courses to get free from the deadlines
- Course materials that include Training Manual, Mock Quizzes and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.
- Assessment resources accessible through our online learning platform 24/7.
- A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
Course / Training Format
After successful enrolment, learner will get access to ILC Moodle Platform, where all the study material / Training Manual will be available. Moodle Platform can be accessed 24/7 anywhere, anytime.
Training Manual contains several modules, each having specific knowledge and case study at the end. All the courses material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.
The Test (MCQ’s) will be based on modules of Training Manual.
After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 75%. You can retake the Test in the case of not being successful at first attempt.
Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test - Unlimited attempts).
All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.
Level 5 Operations Management Diploma is TQUK Endorsed Certificate with 100 CPD Points.
To achieve a Level 5 Operations Management Diploma learner must have to achieve 10 Modules with 100 Credits to get an Endorsed Certificate of Completion from TQUK.
Module 1: Supply Chain Management
- Identify how supply chain management relates to:
- Customer satisfaction
- Improving performance
- Lowering costs
- Product development
- Define the terms:
- Upstream and downstream
- Raw material
- Carrying cost
- Order generation
- Order taking
- Understand the levels of supply chain management and their effects
- Comprehend the flows of supply chain management and data warehouses
- Product flow
- Information flow
- Finances flow
- Take a look at inventory management
- Study supply chain groups
- Review tracking and monitoring methods
- Examine supply chain event management
Module 2: Human Resource Management
- Describe the implications of different aspects of Human Resource Management on their daily responsibilities
- Define human resources terms and subject matter
- Recruit, interview, and retain employees more effectively
- Follow up with new employees in a structured manner
- Be an advocate for your employees’ health and safety
- Provide accurate, actionable feedback to employees
- Act appropriately in situations requiring discipline and termination
- Evaluate some of the strengths and opportunities for Human Resources in your own workplace
- Identify three areas for further development within the Human Resources field as part of a personal action plan
Module 3: Time Management
- Plan and prioritise each day’s activities in a more efficient, productive manner
- Overcome procrastination quickly and easily
- Handle crises effectively and quickly
- Organise your workspace and workflow to make better use of time
- Delegate more efficiently
- Use rituals to make your life run smoother
- Plan meetings more appropriately and effectively
Module 4: Talent Management
- Define talent and talent management.
- Understand the benefits of talent management.
- Recognise performance management and ways to review talent.
- Identify employee engagement.
- Create assessments and training programs.
- Learn how to improve employee retention.
Module 5: Stress Management
- Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
- Understand what lifestyle elements you can change to reduce stress
- Use routines to reduce stress
- Use environmental and physical relaxation techniques
- Better cope with major events
- Use a stress log to identify stressors and create a plan to reduce or eliminate them
Module 6: Risk Assessment and Management
- Identify hazards and risks
- Update control measures
- Grasp the fundamentals of accident reports
- Identify risk management techniques
- Outline a disaster recovery plan
- Communicate to the organisation
Module 7: Project Management
- Define projects, project management, and project managers
- Identify the importance of the PMBOK and PMI
- Identify the five process groups and ten knowledge areas as defined by the PMI
- Describe the triple constraint
- Perform a project needs assessment and write goals, requirements, and deliverable
- Create key project documents, including the statement of work, project planning worksheet, and project charter
- Build a project schedule by estimating time, costs, and resources
- Understand and use the work breakdown structure
- Create project planning documents, such as a schedule, risk management plan, and communication plan
- Use planning tools, including the Gantt chart, network diagram, and RACI chart
- Establish and use baselines
- Monitor and maintain the project
Module 8: Performance Management
- Define performance management.
- Understand how performance management works and the tools to make it work.
- Learn the three phases of performance management and how to assess it.
- Discuss effective goal-setting.
- Learn how to give feedback on performance management.
- Identify Kolb’s Learning Cycle.
- Recognize the importance of motivation.
- Develop a performance journal and performance plan.
Module 9: Negotiation Skills
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of the agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
Module 10: Meeting Management
- Planning and Preparing
- Identifying the Participants
- How to choose the time and place
- How to create the agenda
- How to set up the meeting space
- How to incorporate your electronic options
- Meeting Roles and Responsibilities
- Use an agenda
- Chairing a Meeting
- How to deal with disruptions
- How to professionally deal with personality conflicts
- How to take minutes
- How to make the most of your meeting using games, activities, and prizes
Upon successful completion of the course, the learner needs to pay for CPD Accredited Certificate of Completion either in PDF format or Hardcopy or can claim Endorsed Diploma from TQUK organisation (Hardcopy Only)
CPD Accredited Certificate (PDF format) = £40
CPD Accredited Certificate (Hard-copy) = £55 + postage charges £15
Endorsed Diploma "Level 5 Diploma in Operations Management" from Awarding Body TQUK (Hardcopy) = £99 + postage charges £15
Who is this course for?
Without any prior knowledge of Operations Management the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Operations Management can take the course. There are no specific deadlines for admission, and you can enrol anytime on this course.
There are no precise requirements for Operations Management Certificate as no prior knowledge and experience of Operations Management is required.
Students seeking to enrol for this course should meet the following requirements;
- Basic knowledge of English Language & Basic Computer Skills
- Be age 16 years or above
After completing this operations management course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant employment sector.
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