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Operations Management - Process Mapping & Supply Chain

Learn the principles of process mapping & supply chain


Sentinel 9

Summary

Price
£49 inc VAT
Study method
Online, On Demand What's this?
Duration
4.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed courses certificate of completion - Free
  • Certificate of completion - £3

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Overview

This course aims to provide in-depth knowledge of aspects that are critical for the Supply Chain Management of any business. Supply Chain Management is effectively coordinating the process of production, managing inventories, location and transportation of goods and services to achieve the best sustainable outcome for the customer.

Certificates

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

Certificate of completion

Digital certificate - £3

The certificate will be sent via email once the course has been completed.

Curriculum

6
sections
42
lectures
4h 39m
total
    • 1: Course Text 2:23:00 PDF
    • 9: Lecture 2.1: Procedural Outline and Quality and Standard Operating Procedures 01:37
    • 10: Lecture 2.2: Communication and Information Management 02:21
    • 11: Lecture 2.3: The Cascade 03:51
    • 12: Lecture 2.4: The "Suck-Up" Model of Communication 03:02
    • 13: Lecture 2.5: Process Re-Engineering 04:21
    • 14: Knowledge Quiz 2 02:00
    • 15: Lecture 3.1: Quality and Productivity Management 04:26
    • 16: Lecture 3.2: Cost of Quality 03:51
    • 17: Lecture 3.3: Origins of TQM 03:42
    • 18: Lecture 3.4: The Plan-Do-Study-Act Cycle 01:50
    • 19: Lecture 3.5: Benchmarking, Employee Empowerment and Team Approach 01:45
    • 20: Lecture 3.6: Use of Quality Tools 03:59
    • 21: Lecture 3.7: Product Design 05:04
    • 22: Lecture 3.8: ISO International Standards 03:35
    • 23: Lecture 3.9: Six Sigma 03:34
    • 24: Knowledge Quiz 3 02:00
    • 25: Lecture 4.1: Introduction to Supply Chain Management 02:31
    • 26: Lecture 4.2: Challenge to Supply Chain Management - Bullwhip Effect 02:21
    • 27: Lecture 4.3: Lean Operations Systems 03:40
    • 28: Lecture 4.4: Lean for Production and Services 04:21
    • 29: Lecture 4.5: Services and Delivery in Supply Chain 03:27
    • 30: Lecture 4.6: Supplier Performance Matrix 02:18
    • 31: Lecture 4.7: Demand and Volume Projections 02:26
    • 32: Knowledge Quiz 4 02:00
    • 33: Lecture 5.1: Inventory & Cycle Optimization -Just in Time (JIT) vs Just in Case 04:53
    • 34: Lecture 5.2: Top Five Techniques to Achieve Inventory Optimization 03:06
    • 35: Lecture 5.3: The Philosophy of JIT 04:11
    • 36: Lecture 5.4: Kanban Production 04:58
    • 37: Lecture 5.5: JIT and Lean Systems within OM 05:41
    • 38: Lecture 5.6: Supply Chain Networks 04:25
    • 39: Lecture 5.7: Continuous Improvement 03:13
    • 40: Lecture 5.8: Getting Started With Kaizen 03:00
    • 41: Lecture 5.9: Technology in Process and Supply Chain Management 00:31
    • 42: Knowledge Quiz 5 02:00

Course media

Description

Upon the completion of this course, users will be able to:
• Undertake independent research to understand the theoretical and practical knowledge of operations management to solve current business challenges.
• Understand and analyse the key concepts of process management.
• Apply critical thinking to supply chain management, quality and productivity management.
• Demonstrate a comprehensive understanding of communication and information flow in the business to improve current business practice.
• Critically evaluate and synthesize information from a wide range of sources to determine research skills, and demonstrate the capacity to document the outcomes in process management with sound analysis and recommendations.

Who is this course for?

  • Business Managers
  • Students
  • Self Employed Individuals
  • Start-up Companies
  • Executives
  • Entrepreneurs

Requirements

• No prerequisites.
• No materials distributed.
• No formal assessments required.

Career path

  • Administrator
  • Business Development Officer
  • Consultant
  • Government Officer
  • Manager
  • Operations Manager
  • Project Manager

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.