Operations Management for Professional Skills

Course Line On Demand

Final Exam

Included in course price

• Disclaimer 01:00

  • 1: Disclaimer 01:00

• Module 1: Operations Management Introduction 16:00

  • 2: Module 1: Operations Management Introduction 16:00

• Module 02: Process Management 06:00

  • 3: Module 02: Process Management 06:00

• Module 03: Supply Chain Management 18:00

  • 4: Module 03: Supply Chain Management 18:00

• Module 4: Operating Environments 23:00

  • 5: Module 4: Operating Environments 23:00

• Module 5: Talent Management 27:00

  • 6: Module 5: Talent Management 27:00

• Module 6: Supplier Management 11:00

  • 7: Module 6: Supplier Management 11:00

• Module 7: Manufacturing & Delivery Operations 29:00

  • 8: Module 7: Manufacturing & Delivery Operations 29:00

• Module 8 - Succession Planning 11:00

  • 9: Module 8 - Succession Planning 11:00

• Module 9 - Project Management 21:00

  • 10: Module 9 - Project Management 21:00

• Module 10 - Quality Management 16:00

  • 11: Module 10 - Quality Management 16:00

• Module 11: Creative Thinking and Innovation 05:00

  • 12: Module 11: Creative Thinking and Innovation 05:00

• Module 12: Communication Skills 22:00

  • 13: Module 12: Communication Skills 22:00

• Module 13: Negotiation Techniques 27:00

  • 14: Module 13: Negotiation Techniques 27:00

• Module 14: Change Management 21:00

  • 15: Module 14: Change Management 21:00

• Module 15: Administrative Skills 10:00

  • 16: Module 15: Administrative Skills 10:00

• Module 16: Conflict Management 15:00

  • 17: Module 16: Conflict Management 15:00

• Module17: Stress Management 30:00

  • 18: Module17: Stress Management 30:00

• Module 18: Equality, Diversity and Inclusion 06:00

  • 19: Module 18: Equality, Diversity and Inclusion 06:00

• Module 19: Developing A High-Performing Team 11:00

  • 20: Module 19: Developing A High-Performing Team 11:00

• Module 20: Risk Management 16:00

  • 21: Module 20: Risk Management 16:00

• Assessment 08:00

  • 22: Final exam 08:00

This Operations Management for Professional Skills course consists of 20 structured modules, followed by an assessment, each designed to develop comprehensive understanding of operational functions and professional skills.

The course begins with an introduction to Operations Management, outlining its role in organisational effectiveness and performance. Process management examines how workflows are designed, monitored, and improved to support efficiency.

Supply chain management explores coordination between suppliers, production, and delivery. Operating environments examine internal and external factors influencing operational decisions.

Talent management focuses on workforce capability and development within operations. Supplier management examines relationships, performance, and reliability. Manufacturing and delivery operations explore production awareness and service delivery coordination.

Succession planning and project management introduce continuity planning and structured task delivery. Quality management examines standards, monitoring, and continuous improvement awareness.

Creative thinking and innovation support problem-solving and improvement within operations. Communication skills and negotiation techniques strengthen professional interaction and stakeholder management.

Change management examines organisational adaptation, while administrative skills support coordination and documentation. Conflict management and stress management focus on maintaining effectiveness in challenging operational contexts.

Equality, diversity and inclusion examine inclusive operational practices. Developing a high-performing team focuses on collaboration, motivation, and performance alignment. Risk management concludes the course by examining identification, assessment, and response awareness before the final assessment.

Certification

After successful completion of the Operations Management for Professional Skills course, learners receive a free digital certificate from Reed confirming course completion. A provider-issued certificate is also available following verification, with optional premium certificates and academic transcripts available separately.

This Operations Management course is suitable for individuals seeking to develop professional understanding of operational processes and organisational coordination. It is ideal for operations support staff, supervisors, coordinators, aspiring managers, business support professionals, or individuals aiming to strengthen Operations Management awareness.

No formal qualifications or prior operational experience are required to enrol on this Operations Management course. Learners should have a basic to good standard of English, access to the internet, and a computer, tablet, or smartphone. Completion of the assessment is required to successfully finish the course.

This Operations Management course can support progression into operations support roles, coordination positions, supervisory functions, process improvement assistance, or further professional development related to operations and organisational management.

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