Skip to content
Operations Management - Enterprise Resources Planning & Metrics cover image
Play overlay
Preview this course

Operations Management - Enterprise Resources Planning & Metrics
Sentinel 9

Learn the principles of Operations Management - Enterprise Resources Planning & Metrics

Summary

Price
£49 inc VAT
Study method
Online, On Demand
Duration
3.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed courses certificate of completion - Free
  • Certificate of completion - £3

Overview

This course introduces users to the theory and applications of enterprise resource planning and operational systems and processes. A range of business decision analytics is covered in the course that has as their goal, optimizing economical use of resources and maximizing productivity and efficiency in the firm. Drawing on the recognizable tools, information technology and methods of operations management students will develop an understanding of enterprise planning, analytic models, deterministic methods of analysis, and scrutiny of results. Upon completion of this course, users will understand the importance of examining and determining applicable information and determine preferred operational strategies for improvement. The consequences to the organisation and stakeholders of making improvements and changes are also considered.

Certificates

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

Certificate of completion

Digital certificate - £3

The certificate will be sent via email once the course has been completed.

Curriculum

6
sections
47
lectures
3h 34m
total

    • 1: Course Text 1:26:00

    • 10: Lecture 2.1: Enterprise Resource Planning: External Priorities 01:47
    • 11: Lecture 2.2: Why ERP? 01:55
    • 12: Lecture 2.3: Overall Implementation Requisites for ERP 02:10
    • 13: Lecture 2.4: Challenges of ERP Implementation in Business 01:56
    • 14: Lecture 2.5: Senior and Project Management 02:41
    • 15: Lecture 2.6: Critical Factors for Successful ERP Implementation 06:36
    • 16: Lecture 2.7: Implementation Steps 03:24
    • 17: Lecture 2.8: ERP: Integration and Supply Chain Support 01:47
    • 18: Lecture 2.9: Web Services Integration Options 01:54
    • 19: Lecture 2.10: Market Information and Sales Orders 02:04
    • 20: Lecture 2.11: Benefits of the Marketing Information System 02:16
    • 21: Lecture 2.12: Customer Relationship Management 02:26
    • 22: Lecture 2.13: Customer Relationship Management Functions 01:48
    • 23: Knowledge Quiz 2 02:00

    • 24: Lecture 3.1: ERP: HR Planning and Utilization 02:30
    • 25: Lecture 3.2: What is an HRIS? 04:36
    • 26: Lecture 3.3: ERP: Electronic Commerce - Accounting System Interface 03:50
    • 27: Lecture 3.4: E-Commerce Supply Chain Management Solutions 04:10
    • 28: Lecture 3.5: Problems in ERP and E-Commerce Integration 01:20
    • 29: Knowledge Quiz 3 01:00

    • 30: Lecture 4.1: Operational Indicator, KPI's and Metrics 02:48
    • 31: Lecture 4.2: What is Metrics? 01:24
    • 32: Lecture 4.3: Need for Metrics in Testing and Quality Analysis 00:56
    • 33: Lecture 4.4: Metrics Continued 03:53
    • 34: Lecture 4.5: What are Quality Metrics 03:29
    • 35: Lecture 4.6: Tips of Selection of Quality Metrics 01:52
    • 36: Lecture 4.7: Lead, Spot & Lagged Indicators - Drive, Monitor & Report Indicators 05:21
    • 37: Lecture 4.8: Lean Manufacturing and Agility 04:55
    • 38: Lecture 4.9: Quantitative vs. Qualitative Indicators and Measurement Scope 01:38
    • 39: Knowledge Quiz 4 03:00

    • 40: Lecture 5.1: Measurement and Presentation Tools 02:17
    • 41: Lecture 5.2: Mechanisms of Success 03:10
    • 42: Lecture 5.3: Monitoring, Evaluation and Reporting 04:57
    • 43: Lecture 5.4: Balanced Scorecard Perspectives 04:20
    • 44: Lecture 5.5: Strategy Mapping 03:02
    • 45: Lecture 5.6: Balanced Scorecards vs. Dashboards 03:33
    • 46: Lecture 5.7: Metrics Measurements: IT Systems in ERP 03:36
    • 47: Knowledge Quiz 5 04:00

Course media

Description

Upon the completion of this course, users will be able to:
• Understand and analyse the key concepts in operations management, resource planning, application systems, operations management process tools and frameworks to improve core business processes.
• Analyse and evaluate the role of enterprise resource planning as core to successful operations, and how operational practices contribute to the efficient operations in both service and manufacturing environments.
• Investigate and analyse the core business processes of an organization’s internal and external supply chain interactions to create high-quality outcomes.
• Appraise the use of operations resource planning, modelling and analytical tools to recommend solutions to operational problems.
• Critically evaluate and synthesize information from a wide range of sources to determine research skills, and demonstrate the capacity to document the outcomes in process management with sound analysis and recommendations.

Who is this course for?

  • Business Managers
  • Students
  • Self Employed Individuals
  • Start-up Companies
  • Executives
  • Entrepreneurs

Requirements

  • No prerequisites.
  • No materials distributed.
  • No formal assessments required.

Career path

  • Administrator
  • Business Development Officer
  • Consultant
  • Government Officer
  • Manager
  • Operations Manager
  • Project Manager

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Similar subjects: Business, IT, Management
Related searches: Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.