Operations Management - Course

Level 5 by ABC Awards | Tutor Support & Exam included | 100 CPD Credits | ***Free Administrative Skills Course**

CPD Courses


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£10 inc VAT (was £760)
Offer ends 08 December 2020
Study method
Online, self-paced
330 hours
No formal qualification
100 CPD hours / points
Endorsed by ABC Awards
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Operations Management Course

Diploma of achievement in Operations Management Level 5. Additional CPD Accredited Operations Management Certificate with 100 CPD points available without extra study. Tutor Suppot, Study Materials & exam included. The course comes with easy to understand e-learning study materials.

Study Operations Management Level 5 course for the opportunity to earn an endorsed Diploma of Achievement. Boost your business management acumen and build towards a successful career for life, with this exclusive Level 5 Operations Management Diploma! Discover what makes operations management such a relevant field across all industries and sectors, as you work your way towards an endorsed diploma from a recognised awarding body!

Operations management concerns the planning and implementation of practices to take organisational efficiency to the highest possible level. It encompasses a variety of processes which oversee the conversion of labour and materials into profitable goods and services. At its heart, operations management strives to balance revenues with costs to achieve the highest possible net profits for the organisation. Operations management teams are responsible for deploying and effectively utilising human resources, raw materials, technology and equipment in the pursuit of predetermined goals. In order to achieve their objectives, operations managers require a detailed understanding of the organisation, its processes and pressures from internal and external sources alike. From risk management to quality control to inventory and supply chain management, operations management touches upon every key process and department across the business. A critical managerial field for the successful organisation, operations managers enjoy dynamic careers with limitless employment opportunities worldwide.

This Level 5 Operations Management Diploma is the most advanced specialist OM programme we’ve introduced to date. Get to know the duties and responsibilities of key operations management personnel, for the chance to earn an endorsed Level 5 Operations Management Diploma! Study in your own time at a pace that suits you, with expert tutor support provided throughout. Study the art of effective process management, essential inventory and supply chain management, strategies for successful project management and the importance of proactive risk management. Build the skills, knowledge and confidence you’ll need to pursue a rewarding career in the field!

Enrolment is open 365 days a year, so there’s no better time to get started than right now! Sign up online and start working on your Level 5 Operations Management Diploma today.

Course Benefits

We offer a comprehensive range of distance learning programmes for career-focused candidates, with no deadlines or time-restrictions to worry about. Study online for a Level 5 Operations Management Diploma and enjoy the following benefits:

  • Affordable online education, complete with all required course materials and expert tutor support from start to finish.
  • Access to our exclusive digital learning platform, allowing candidates to create their own study schedules with no fixed deadlines.
  • Engaging and inspiring course content, with online assessments at the end of each module and no classroom time required.

Learning Objectives

Operations management is a complex and challenging field of relevance and importance to all industries and sectors. For operations management personnel to succeed, they must understand the functions and objectives of OM in an organisational setting. They must also be familiar with the most important duties and responsibilities overseen by the operations management team. The objective of this course is to provide a detailed overview of operations management, as both a profession and the wider business concept. By studying the roles and responsibilities of key operations management personnel, candidates are primed to pursue a rewarding career in the field.

With no prior knowledge or experience required, our advanced online courses are open to ambitious applicants worldwide. Your assigned tutor will support your studies from start to finish, providing helpful advice and returning your completed assignments with constructive feedback. Whether new to operations management or already working in the field, an endorsed Level 5 Operations Management Diploma could take your career prospects to the next level.

Upon completion, learners will have examined the most important concepts and teachings at the heart of successful operations management, including:

  • The functions and responsibilities of OM personnel
  • Inventory management and stock control
  • Quality control in operations management
  • How to oversee procurement operations


Endorsed by ABC Awards


100 CPD hours / points
Accredited by The CPD Standards Office

Course media


Operations Management

Course Outline

Climbing the career ladder to a senior management position means demonstrating both your commitment and your capabilities. This advanced Level 5 Operations Management Diploma has been designed to help ambitious candidates do just that. Each of the 10 course modules detailed below concludes with an online assessment, which your assigned tutor will return with helpful feedback:

Unit 1 what is Operations Management?

This unit covers the following key topics:

  • Introduction to Operations Management
  • Types of Operations
  • Practical Application
  • Understanding Financial Terms
  • General Accepted Accounting Principles (GAAP)
  • Key Reports
  • Getting the Right People in Place
  • Plus more

Unit 2 Process Management

This unit covers the following key topics:

  • What is Business Analysis?
  • What is Enterprise Content Management?
  • Enterprise Content Management Model
  • What is Business Process Re-Engineering?
  • Business Process Re-Engineering Model
  • Defining Business Process Management
  • Brief History of Business Process Management
  • Benefits of Business Process Management
  • The Business Process Life Cycle
  • Plus more

Unit 3 Supply Chain Management

This unit covers the following key topics:

  • Introduction to Supply Chain Management
  • Basic Supply Chain – Physical Movements
  • The Structure of a Supply Chain
  • Benefits of Supply Chains
  • How the Supply Chain Works
  • The Evolving Structure of Supply Chains
  • Participants in the Supply Chain
  • Plus more

Unit 4 Planning & Sourcing Operations

This unit covers the following key topics:

  • Basic model of Supply Chain Operations
  • Demand Forecasting and Planning
  • Forecasting Methods
  • Aggregate Planning
  • Product Pricing (Plan)
  • Relationship of Cost Structure to Pricing
  • Inventory Management (Plan)
  • Procurement (Source)
  • Credit and Collections (Source)
  • Implement Credit and Collections Practices
  • Manage Credit Risk
  • Plus more

Unit 5 Procurement Operations

This unit covers the following key topics:

  • Purchasing and Procurement
  • Importance of Procurement
  • Aims of Procurement
  • Organisation of Procurement
  • Benefits of multi-sourcing:
  • Monitoring Supplier Performance
  • Procurement Cycle
  • Types of Purchase
  • Logistical Interfaces
  • Requirements Planning
  • Design for Logistics
  • Plus more

Unit 6 Manufacturing & Delivery Operations

This unit covers the following key topics:

  • Introduction To Manufacturing & Delivery Operations
  • Production Scheduling
  • Facility Management
  • Order Management
  • Delivery Scheduling
  • Plus more

Unit 7 Inventory Management

This unit covers the following key topics:

  • Introduction to Inventory Management
  • Buffering Supply and Demand
  • Types of Stock
  • Economic Order Quantity
  • Uncertain Demand and Safety Stock
  • Periodic Review Systems
  • Effort of Stock Control
  • Vendor Managed Inventory
  • Plus more

Unit 8 Project Management

This unit covers the following key topics:

  • What is Project Management?
  • Project Life Cylce
  • The Project Overview Document
  • Defining Project Selection Criteria
  • Developing Project Plan
  • Developing an Organizational Plan
  • Monitoring and Control
  • Plus more

Unit 9 Quality Management

This unit covers the following key topics:

  • Introduction To Quality Management
  • Implementing Quality Project Management
  • Determining the Quality Policy
  • Using a Benefit/Cost Analysis
  • Creating the Quality Management Plan
  • Applying Quality Assurance
  • Implementing Quality Control
  • Preparing for Quality Control
  • Plus more

Unit 10 Risk Management

This unit covers the following key topics:

  • Introduction To Risk Management
  • Planning for Risk Management
  • Creating the Risk Management Plan
  • Examining the Risk Management Plan
  • Identifying Risks
  • Creating Risk Categories
  • Identifying the Project Risks
  • Investigating the Results of Risk Identification
  • Preparing for Risk Monitoring and Control
  • Plus more

Who is this course for?

Operations Management

A detailed understanding of operations management could prove instrumental in taking any leadership career to the next level. From business owners to senior management personnel to supervisors pursuing promotion, an advanced Level 5 Operations Management Diploma really could make all the difference. In addition, entrepreneurs and anyone interested in starting their own business should consider intensive business studies mandatory.

Once again, we impose no specific time-restrictions or entry-requirements on any of our courses. This Level 5 Operations Management Diploma is open to anyone looking to excel through quality online education, with no prior knowledge or experience required.

Take that first step towards fulfilling your untapped potential today - get started on your Level 5 Operations Management Diploma!


Operations Management

There is no particular entry requirement.

OPTION-I: Endorsed Certificate of Achievement from ABC Awards

At the end of the course, learner can claim an endorsed certificate by paying £120 accreditation fee+postal charges.

Certificate of Course Completion

(soft copy) can be claimed for £15. If you need hard copy of this certificate you will pay £25

OPTION-II: CPD Certificate

Upon successful completion of the course, a fee is payable for a CPD Accredited Diploma in PDF format or hard copy.

CPD Accredited Diploma (PDF format)=£30

CPD Accredited Diploma (Hardcopy)=£95

Postage Charges:

National £9

International £15

Career path

Operations Management

An advanced Level 5 Operations Management Diploma could prove invaluable for business owners, entrepreneurs and anyone interested in starting their own business. Alternatively, more formal positions in the field of operations management include:

  • Inventory Controller
  • Quality Manager
  • Inventory Planner
  • Quality Controller
  • S.Chain Planner
  • Logistics Coordinator
  • Operations Manager

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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