Operations Management – Resource & Workflow Layout

This course aims to provide an in-depth knowledge of things which are critical for the operations of any business. Operations management is concerned with effectively and efficiently designing, managing and optimizing processes, which are prevalent in both service and production organisations in various sectors such as banking, health care, education, retail, food and beverages, mining and manufacturing.

Reed courses certificate of completion

Digital certificate - Included

Certificate of completion

Digital certificate - £3

• Course Text 2:10:00

  • 1: Course Text 2:10:00

• Unit 1: Introduction to OM Fundamentals & System View of Operations 14:37

  • 2: Lecture 1.1: Introduction to Operational Management Fundamentals Preview 02:25
  • 3: Lecture 1.2: Role of Operations Management Preview 01:31
  • 4: Lecture 1.3: Effectiveness vs. Efficiency Preview 02:09
  • 5: Lecture 1.4: Operations Technique - The Four 'V's 02:05
  • 6: Lecture 1.5: Operational Strategy 00:58
  • 7: Lecture 1.6: System View of Operations - Designing Layouts 01:17
  • 8: Lecture 1.7: Layout Design 02:12
  • 9: Knowledge Quiz 1 02:00

• Unit 2: Capacity Management 18:52

  • 10: Lecture 2.1: Capacity Management 01:19
  • 11: Lecture 2.2: What is Capacity? 01:56
  • 12: Lecture 2.3: Measuring Capacity & Utilisation 01:40
  • 13: Lecture 2.4: What Exactly is Capacity Building? 00:32
  • 14: Lecture 2.5: Capacity Planning 01:45
  • 15: Lecture 2.6: Measuring Capacity 01:37
  • 16: Lecture 2.7: Capacity Utilisation 02:59
  • 17: Lecture 2.8: Capacity Utilisation and Effects on Product and Profit 00:52
  • 18: Lecture 2.9: Peak and Low Utilisation 02:31
  • 19: Lecture 2.10: Full Utilisation and How to Increase Capacity Utilisation 01:41
  • 20: Knowledge Quiz 2 02:00

• Unit 3: Work Flow Organisation, Continuous in Full on Time & Batch 28:41

  • 21: Lecture 3.1: Work Flow Organisation - Continuous, IFOT, and Batch 01:07
  • 22: Lecture 3.2: Work Flow 03:12
  • 23: Lecture 3.3: Workflows and Workflow Management 00:36
  • 24: Lecture 3.4: Workflow Characteristics 03:21
  • 25: Lecture 3.5: Common Characteristics 01:18
  • 26: Lecture 3.6: Workflow and Logistic Management 02:01
  • 27: Lecture 3.7: DIFOT: Delivered In Full and On Time 00:48
  • 28: Lecture 3.8: Data Collection Method 00:59
  • 29: Lecture 3.9: Cost/Effort in Collecting the Data and Batch Processing 01:40
  • 30: Lecture 3.10: Planning and Scheduling 02:03
  • 31: Lecture 3.11: Operations Control and Loading 01:45
  • 32: Lecture 3.12: Sequencing 01:23
  • 33: Lecture 3.13: Scheduling 01:14
  • 34: Lecture 3.14: Gantt Chart and Forward and Backward Scheduling 01:47
  • 35: Lecture 3.15: Monitoring Workflow, How to Schedule Jobs and Priority Rules 02:08
  • 36: Lecture 3.16: Scheduling for Service Organisations and The (TOC) 02:19
  • 37: Knowledge Quiz 3 01:00

• Unit 4: Resource Planning - HR Allocation and Engagement 12:35

  • 38: Lecture 4.1: Resource Planning 01:09
  • 39: Lecture 4.2: Material Requirements Planning & Enterprise Resource Planning 01:44
  • 40: Lecture 4.3: Human Resource Planning 00:57
  • 41: Lecture 4.4: Shift Work 02:15
  • 42: Lecture 4.5: Regulating Shift Work and Shift Work Arrangements 00:46
  • 43: Lecture 4.6: Work Arrangement and Working Environment 03:44
  • 44: Knowledge Quiz 4 02:00

• Unit 5: Health Safety and Environment Project Management 26:56

  • 45: Lecture 5.1: HS&E - Sustainable Operations and Quality Management 01:59
  • 46: Lecture 5.2: Workplace Health and Safety 02:53
  • 47: Lecture 5.3: Managing Risks to Health and Safety at the Workplace 01:23
  • 48: Lecture 5.4: Managing Risks - Who Should be Covered 01:15
  • 49: Lecture 5.5: Controlling the Risks 01:35
  • 50: Lecture 5.6: What is Environmental Sustainability? 01:35
  • 51: Lecture 5.7: Sustainable Operations Management 02:04
  • 52: Lecture 5.8: Quality Management 02:24
  • 53: Lecture 5.9: Total Quality Management (TQM) 01:00
  • 54: Lecture 5.10: TQM Strategies for Improving Operations 02:20
  • 55: Lecture 5.11: Project MGNT - General Methods and Tools for In&External Interface 02:05
  • 56: Lecture 5.12: Operations Management Vs. Project Management 01:56
  • 57: Lecture 5.13: Project Manager and Operational Management Skills 00:54
  • 58: Lecture 5.14: Managing a Project 02:33
  • 59: Knowledge Quiz 5 01:00

LEARNING OUTCOMES:
Upon the completion of this course, users will be able to:
• Gain a high-level understanding of the operations fundamental which includes efficiency vs. effectiveness, operational strategies, and system view of operations.
• Analyse and evaluate theoretical and practical knowledge of the operations of process design and capacity management to develop solutions.
• Analyse and evaluate the principles of workflow organisation to design a short-term operational plan to meet demand.
• Critically analyse information from a wide range of sources to create sustainable solutions innovatively to improve current operational practices.
• Critically evaluate and synthesize information from a wide range of sources to determine research skills, and demonstrate the capacity to document the outcomes in operations management with sound analysis and recommendations.

• Business Managers
• Students
• Self Employed Individuals
• Start-up Companies
• Executives
• Entrepreneurs

• No prerequisites.
• No materials distributed.
• No formal assessments required.

• Administrator
• Business Development Officer
• Consultant
• Government Officer
• Manager
• Operations Manager
• Project Manager

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