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Opera Property Management Hotel Software

Accredited by the Institute of Hospitality

Reception Academy

Summary

Price
£349 inc VAT
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Study method
Classroom
Duration
5 days · Part-time
Qualification
No formal qualification
CPD
5 CPD hours / points
CPD What's this?
Additional info
  • Tutor is available to students

Location & dates

Location

Address
Coppergate House
16 Brune Street
London
E17NJ
United Kingdom
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Overview

Want to get into a Hotel Receptionist or Reservations Agent role but lack Opera PMS knowledge? Search no more, our short term Opera PMS course covers the practical aspect of this system. This course is ideal for those already working as Receptionist or Reservations Agent but are looking to work in a Hotel that uses this essential software.

If you have no experience but would like to start a career as a Hotel Receptionist, we highly recommend you to attend our Hotel Receptionist & Opera PMS course.

Spectacular achievements come with preparation. Get the skills you need for the life you want. Do not wait and take our life-changing course now!

CPD

5 CPD hours / points
Accredited by Institute of Hospitality (IoH)

Course media

Description

Our experienced trainers introduce the students to the theory of standard procedures and follow by giving them an overview of the Opera PMS programme in a supportive classroom environment. With exclusive access to a laptop for the duration of the course, students learn to implement and practice their newly gained knowledge.

Upon completion, all students shall be familiar with using Opera PMS to create bookings, complete check-ins, check-outs, process cancellations, carry out amendments, exchange foreign currency etc. This provides our students with a working knowledge of Hotel procedures and prepares them to run the reservation system efficiently.

During the 20 hours of training, our dedicated trainers provide assistance by offering advice on the best interview techniques used in the industry.

Who is this course for?

This course is more suitable for

  • People looking for relevant skills to find employment as hotel receptionists;
  • Excellent for those who want to learn the most popular Property Management System Opera PMS, formerly known as "Fidelio";
  • Graduates/post-graduates who have completed Hospitality degrees/further qualifications and are looking to refine their CVs.

Requirements

There are no restrictions for attendance however we generally recommend this classroom course for applicants with some previous Hotel Receptionist experience.

Career path

Hospitality (specific to Hotels and Customer Service related positions)

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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