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Online Negotiation Skills Training
Learning Lean

Summary

Price
£30 inc VAT
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free

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Overview

Negotiating is about resolving differences. People who master the process of negotiation find they can save time and money, and develop a higher degree of satisfaction with outcomes at home and at work.

Certificates

Description

Whether you are working on a project or fulfilling support duties, our Online Negotiation Skills training course will provide you with the basics of negotiation in any situation. It will prepare you for all levels of negotiation, from small to large-scale discussions. You will learn the basic negotiation principles along with a wide range of skills and strategies to shape you into a confident and effective negotiator.

This training course includes interactive activities, case studies and a multiple-choice exam at the end to assess your learning.

Negotiation is a process centred on a discussion intended to produce an agreement, with each party working to achieve their own interests. This course will introduce you to some of the basic tenets of negotiation, including methods for effective communication and techniques for turning face-to-face confrontation into side-by-side problem-solving.

By the end of the course, you will be able to:

  • Understand the benefits of good negotiation skills.
  • Recognise the importance of organising the negotiation process.
  • Identify various negotiation styles and their pros and cons.
  • Develop strategies to deal with unfair tactics.

Effective negotiation skills help in achieving efficient and productive discussions that save time, money and maintain positive relationships. These benefits are not only of great value to your own personal and professional life but will also be of great advantage to your employer.

Who is this course for?

This course is beneficial to people who want to improve their confidence in everyday negotiations and discussions

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.