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Online Communication Skills Training
Learning Lean

Summary

Price
£30 inc VAT
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free

1 student purchased this course

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Overview

Do you consider you’re a good communicator? Are you able to get your message across to others clearly and concisely? Communication is an essential part of life, but sometimes what we say is not exactly what we mean!

Certificates

Certificate of completion

Digital certificate - Included

Description

Our Online Communication Skills training courses explore common issues with communication and will teach you how to make the most of both verbal and non-verbal language. This training course includes interactive activities, case studies and a multiple-choice exam at the end to assess your learning.

Our Online Communication Skills training course covers the following topics:

  • Creating positive relationships.
  • Improving your self-awareness.
  • The basics of communication and identifying barriers.
  • Active listening.
  • Body language.
  • Key communication styles and how they’re used.
  • Communication in the workplace.
  • How to be assertive without being aggressive or rude.

Good communication is essential to success, but many of us are unwittingly giving the world a message that we’d rather not. By completing this course, you will gain insight into areas in which you can improve your communication and build a plan that’s tailored to you.

Who is this course for?

This course is aimed at everyone. Even if you consider yourself to be a fantastic communicator, there is always room for improvement – whether that’s listening, assertiveness or how to say what you actually mean.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.