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Online Certified Business Relationship Manager®

Fully accredited, self paced, eLearning course with tutor support and web-proctored exam included



£1,597 inc VAT
Or £133.08/mo. for 12 months...
Study method
Online, self-paced
18 hours
Access to content
150 days
No formal qualification
Additional info
  • Tutor is available to students


The online Certified Business Relationship Manager® (CBRM) course allows BRMP qualified students to take the next step in their development and learn what it means to become a strategic BRM or business partner, fostering effective business value-producing relationships.

Course media



You'll learn about the characteristics of the BRM role and the principles of effective and persuasive communication in 6 modules, split into easy to absorb lessons

  • Module 1: Introduction to CBRM
  • Module 2: Understanding Business Relationship Maturity and Value – Including the Strategic BRM role, BRM Impact on Business Value and how BRMs work with other Business Partner Providers
  • Module 3: Assessing BRM Context – Assessing business demand, relationships, capabilities and competencies
  • Module 4: Developing Strategic Relationships – Planning, persuasion and politics
  • Module 5: Optimising Business Value – Innovation, management, governance, planning and optimisation
  • Module 6: Revision and exam prep

With videos, study guides, exercises, quizzes, official Body of Knowledge and sample exams, it's everything that is needed to take the CBRM exam.

The CBRM Course on this page is offered by IT Training Zone Ltd. an ATO of The APM Group Ltd

CBRM® is a Registered Trade Mark of Business Relationship Management Institute, Inc.

Who is this course for?

This course is aimed at professionals already certified in Business Relationship Management Professional. It's perfect for for experienced BRM practitioners and business partners who want to demonstrate their practical knowledge attained through training, practice, and experience


Students must already hold the Business Relationship Management Professional qualification.

The full CBRM course must be completed before the exam can be taken

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.