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Online Active Listening Skills Training
Learning Lean

Summary

Price
£30 inc VAT
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free

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Overview

Believe it or not, most of us are not very good at listening! It’s not unusual for us to find our attention wandering when we should be focused on what is being said. If we fail to listen properly, we may miss key information or instructions which may lead to problems later.

Certificates

Certificate of completion

Digital certificate - Included

Description

Listening is a vital skill and important to all aspects of life. How well you listen has a huge impact on your overall communication skills and can affect your relationships and career. Our Online Active Listening Skills training course explores how to improve these skills and become an active listener.

This short training course includes interactive activities, and a multiple-choice exam at the end to assess your learning.

By the end of the course, you will be able to:

  • Understand the communication process and the importance of body language and eye contact.
  • Create a good communicative mindset using framing, positive intent and focus.
  • Identify common barriers to communication, and work on solutions.

Becoming an active listener helps you to build better relationships, solve problems, resolve conflicts and improve your productivity. You’ll waste less time on follow-up communication because you’ll have taken in all the information you need the first time.

Who is this course for?

Improving one’s listening skills is ideal for everyone. While this course focuses on active listening in a business setting, it will help you understand your current listening style and provide tips to help you improve, which is beneficial in all aspects of life.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Communication, Personal development
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