Office Skills Training: Office Management & Administration - Admin, Secretarial & PA

Skill Up

Multiple Choice Question (MCQ)/Assignment

Included in course price

Learning Benefits of this Programme:

• Develop a thorough understanding of core office skills, including professional communication, document control, and organisational administration.
• Apply effective office management techniques to coordinate teams, facilities, and day-to-day operational processes within a corporate environment.
• Demonstrate proficiency in office administration, including managing correspondence, maintaining information systems, and supporting stakeholders efficiently.
• Execute the full range of admin, secretarial & PA duties — including minute taking, meeting coordination, scheduling, and executive support.
• Utilise Microsoft Word, PowerPoint, and Outlook to produce polished business documentation, presentations, and professional communications.
• Understand and apply UK employment law, HR processes, and payroll administration principles within a workplace setting.
• Demonstrate effective leadership, performance management, and team coordination capabilities relevant to office skills in supervisory or managerial roles.
• Apply risk management, corporate crisis response, and business continuity planning principles to protect organisational operations and reputation.

Strong office skills are the backbone of every thriving organisation. This mega bundle delivers an unmatched depth of training across office management, administration, and admin, secretarial & PA practice, giving you the all-round capability that employers across every sector actively seek.

Here is the Course Curriculum for the Title course in this Bundle:

➽ Course 01: Admin, Secretarial & PA

• Module 01 - Introduction to Personal Assistant & Admin Support Assistant
• Module 02 - Introduction to Office Administration
• Module 03 - Skills of an Effective Administrator
• Module 04 - Introduction to Reception and Receptionist
• Module 05 - Business Telephone Skills
• Module 06 - Representing Your Boss and Company
• Module 07 - Business Etiquette
• Module 08 - Mail Services and Shipping
• Module 09 - Travel Arrangements
• Module 10 - Organising Meeting and Conferences
• Module 11 - Diary Management and Note taking
• Module 12 - Time Management
• Module 13 - Record Keeping and Filing Systems
• Module 14 - Business Writing Skills
• Module 15 - Organisational Skills
• Module 16 - Communication Skills
• Module 17- Customer Service
• Module 18- Effective Planning and Scheduling
• Module 19 - Invoicing/Petty Cash

----------and 29 more Courses----------

Assessment

After completing all the modules of the courses, your learning will be assessed by an assignment or multiple-choice-based exam. In addition, you may choose to participate in a Mock Exam before attending all the courses and completing the Final Exam at no extra cost.

Certificate of Achievement: Quality Licence Scheme Endorsed Certificate

Upon completing the final assessment of the courses, you can apply for the Quality Licence Scheme Endorsed Certificate of Achievement. Endorsed certificates can be ordered and delivered to your home.

1. Office Skills and Administration at QLS Level 7 Certificate = £129
2. Information Management at QLS Level 3 Certificate = £79
3. Document Control and Management at QLS Level 3 Certificate = £79

However, the certificate delivery fee is free for UK residents, whereas it costs £10 for international students as a delivery charge.

• Individuals seeking to enter the workforce in administrative, secretarial, personal assistant, or office management roles.
• Current office administrators, receptionists, or executive assistants who wish to formalise their existing knowledge, skills and advance into more senior responsibilities.
• Career changers from non-administrative backgrounds who require a comprehensive grounding in professional office practices, business communication, and organisational management.
• Small business owners, sole traders, and entrepreneurs who manage their own administrative functions and want to improve efficiency, compliance knowledge, and operational organisation.
• Team leaders, supervisors, and junior managers in corporate or public sector environments who want to strengthen their administrative leadership, HR awareness, and performance management capabilities.

• Internet access and a computer device
• Basic literacy and typing ability
• Interest in office operations and organisation

• Office Manager — £28,000–£42,000 per year
• Office Administrator — £22,000–£30,000 per year
• Personal Assistant (PA) — £28,000–£40,000 per year
• Executive Assistant — £32,000–£50,000 per year
• Office Manager — £30,000–£45,000 per year
• HR Administrator — £24,000–£32,000 per year
• Facilities Coordinator — £26,000–£38,000 per year

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