Office Skills, Secretarial & PA

Certificate in Office Admin, Secretarial and Personal Assistant Training

Office Admin Skills, Secretarial & PA Training – Often working in an administration or office role provides progression and can lead to management roles. If you hope to work in an office environment then this Office Admin, Secretarial and Personal Assistant Training course is perfect. Whether you have some experience or are a beginner, the Office Admin, Secretarial and Personal Assistant Training course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.

As you can see, the Office Admin, Secretarial and Personal Assistant Training course covers the fundamentals of office admin and receptionist duties, and also covers more advanced areas. This is so candidates are able to build knowledge and will be fully prepared for work. Take the skills you learn from us and kick start a fantastic and successful career.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This Office Admin, Secretarial and Personal Assistant Training course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have unlimited access. An effective support service and study materials will build your confidence to secure your qualification.

Please Note: This Course is Based on USA Standards

• Brochure - download

This Office Admin, Secretarial and Personal Assistant course is comprehensive and is designed to cover the following key areas. This course has been designed for 32 guided learning hours and each unit carries 08 guided learning hours:

★COURSE CURRICULUM : Office Admin, Secretarial and Personal Assistant★

⇒ MODULE 01 : Business reports and letter writing

• Business Writing Skills
• Introduction to Business Report Writing
• Exploring Reports
• How to Prepare for Writing

⇒ MODULE 02 : E-mails writing tips

• Introduction to Effective Email Writing
• Writing Email Messages
• Email Manners

⇒ MODULE 03 : Typing speed development

• Effective Typing

⇒ MODULE 04 : Tips for speed reading

• Tips for Speed Reading

⇒ MODULE 05 : Microsoft Word

• Introduction to Microsoft Word
• First Step to MS Word
• Text Editing & Formatting
• Formatting Paragraph and Pages
• Creating Styles, Themes, Number and Bullets
• Columns & Tables
• Macros and Proofing
• Sharing and Reviewing Documents
• Modify Word Document
• Exercise Files: Microsoft Word 2016

⇒ MODULE 06 : Microsoft Excel

• Getting Started with Microsoft Excel
• Data Entering
• Creating Formulas and Functions
• Formatting
• IF, VLOOKUP, and Power Functions, Security & Sharing
• Data Management, Data Analysis Tools
• PivotTables & Macros
• Exercise Files: Microsoft Excel 2016

⇒ MODULE 07 : Microsoft PowerPoint

• Getting Started with Microsoft PowerPoint
• Working with Presentations & Slides
• Adding Pictures & Contents to Slides
• Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
• Preparing & Delivering Speech
• Reusing and Sharing Presentations
• Exercise Files: Microsoft PowerPoint 2016

⇒ MODULE 08 : Microsoft Outlook

• Getting Started with Outlook
• Adding and Connecting Accounts, Reading & Organizing Mails
• Creating and Sending Mail, Creating and Working with People
• Working with Delegates & Calendars
• Creating Tasks and Notes, Working with Outlook Data

⇒ MODULE 09 : Microsoft Access

• Introduction to MS Access
• Creating Tables & Setting up Properties
• Queries
• Creating Forms & Reports
• Working with Macros, Integrating Access with Office Suite
• Database Management

⇒ MODULE 10 : Diary Management

• Diary Management
• Diary and Time Management with Outlook 2007
• Diary and Time Management with Outlook 2016

⇒ MODULE 11 : Handling confidential documents

• Handling Confidential Documents

⇒ MODULE 12 : Successful Meeting Minutes

• Taking Minutes

⇒ MODULE 13 : Note taking

• Note Taking

⇒ MODULE 14 : Document Proofreading

• Document Proofreading

⇒ MODULE 15 : Appointment booking and arranging interviews

• Appointment Booking and Arrange an Interview

⇒ MODULE 16 : Delivering postal mail

• Delivering Postal Mail

⇒ MODULE 17 : Dictating

• Dictating

⇒ MODULE 18 : Customer service and telephone handling skills

• Customer Service Basics Over the Phone
• Get the facts- ask the right questions
• Discuss Solutions- learning to listen
• Dealing with difficult customers
• Developing Inbound & Outbound Telephone Skills

⇒ MODULE 19 : Organising a meeting

• Organising a Meeting

⇒ MODULE 20 : Data Management, record keeping and filing

• Data Management & Record Keeping

⇒ MODULE 21 : Event planning

• Event Planning Essentials

⇒ MODULE 22 : Arrange business travel & accommodation

• Arranging Business Travel and Accommodation

⇒ MODULE 23 : Bookkeeping

• Introduction to Accounting
• Financial & Managerial Accounting
• Taxes

⇒ MODULE 24 : QuickBooks for payroll management

• Introduction to QuickBooks
• Setting up the Employee Payroll
• Running the Payroll

⇒ MODULE 25 : Invoicing/Petty cash

• Invoicing and Petty cash

⇒ MODULE 26 : Supervising and monitoring the office works

• Supervising and monitoring the office works

⇒ MODULE 27 : Time management

• Introduction to Time Management
• Fundamentals of Productivity
• How to Use Your Calendar Effectively
• Setting up Priorities and Schedule
• Timer Budgeting

⇒ MODULE 28 : Motivating employees

• Motivating Employees

⇒ MODULE 29 : Creating an effective CV and cover letter

• Business Resumes & Job Applications
• How to Gather Information for Your CV
• Write your CV
• CV Writing Tips and Layouts
• Different CV Formats
• Saving a CV to Different Formats and Online CV Banks
• Finishing Your CV

⇒ MODULE 30 : Job functions and description of office admin & manager

• Job functions and Description of Office Administrator and Manager

Method of Assessment:

At the end of the Office Admin, Secretarial and Personal Assistant Training course learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification:

Successful candidates will be awarded “Certificate in Office Admin, Secretarial and Personal Assistant Training”.

What will I learn?

The Office Admin, Secretarial and Personal Assistant Training course provides the opportunity to gain recognised skills in:

• Microsoft Word, Excel, Powerpoint, Access and Outlook
• Diary management, record keeping, and filing
• Business, report and e-mail writing
• Handling confidential documents
• Taking notes, dictating, and proofreading
• Arranging interviews, bookings, and travel
• Delivering mail
• Speed reading and speed typing
• Creating an effective CV and cover letter
• Receptionist, customer service skills, and telephone skills
• Bookkeeping, Quickbooks for payroll management
• Invoicing and petty cash

• It’s particularly suited for those who prefer a self-paced method of learning, with trainer support when they need it. All levels welcome, from beginners to experience.
• The Office Admin, Secretarial and Personal Assistant Training course is ideal for both beginners and existing Office admin, Secretary and PA who is seeking the opportunity to promote their career with a formal qualification.
• The Office Admin, Secretarial and Personal Assistant Training course will help to gain the knowledge or widen their skill base to perform Office admin, Secretary and PA related tasks, as a part of their role.

• This Office Admin, Secretarial and Personal Assistant Training course requires no formal prerequisites and this certification is open to everyone

There are different paths in which your career could develop. You can be an Office Admin, Office Manager, Secretary or Personal Assistant for company director, executives or for senior management positions.