Skip to content
  1. Online
  2. Office skills
Office Skills Essentials cover image

Office Skills Essentials
MAHABT

Learn From Industry Experts | Included Certificate | Updated | 24/7 student support | No hidden fees

Summary

Price
£15 inc VAT
Study method
Online, On Demand 
Course format
15 PDFs and 1 Quiz
Duration
2.2 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
1 student purchased this course

Add to basket or enquire

Overview

This comprehensive Office skills course provides a structured foundation in administrative practice, communication, organisation and workplace effectiveness. Designed around real office responsibilities, the curriculum develops practical competence in documentation, scheduling, meeting coordination and professional correspondence.

Learners explore the role of a PA or secretary, daily routines, and management of office supplies, before progressing to goal setting and structured planning techniques. Key project tools such as work breakdown structures, risk management and communication plans are introduced to strengthen operational control. The course also builds capability in organising meetings, record management, business letters, reports and minute taking.

Further modules enhance Office skills through time management, stress control, telephone etiquette, presentation delivery and conflict resolution. Emphasis is placed on active listening, questioning techniques and maintaining positive workplace relationships.

Why Enrol on This Course

  • Develop practical Office skills for modern workplaces

  • Strengthen organisation and communication capability

  • Improve efficiency, planning and documentation standards

  • Enhance confidence in professional interactions

By combining structured administration methods with communication and organisational competence, this Office skills course supports individuals seeking to operate confidently and efficiently within modern office environments across multiple sectors.

Certificates

Curriculum

This course contains

Format: 15 PDFs and 1 Quiz

Duration: 2h and 10m

Description

This Office skills course examines the essential functions required in administrative and support roles. It covers practical responsibilities such as filing systems, business correspondence, minute preparation and effective meeting coordination.

Learners develop Office skills in planning, prioritising and scheduling tasks, alongside structured goal setting and risk awareness. Communication modules address telephone manners, written reports, presentations and interpersonal techniques including probing and paraphrasing.

The course also strengthens Office skills in managing workplace pressure, resolving conflict and fostering cooperative relationships. Each module aligns with common office scenarios, ensuring relevance and direct workplace application.

Learning Outcomes

Upon completion, learners will be able to:

  • Demonstrate core Office skills in administrative duties and daily routines

  • Apply structured planning and scheduling methods

  • Organise and document corporate meetings effectively

  • Maintain accurate filing and indexing systems

  • Produce professional business letters and reports

  • Prepare and record accurate minutes

  • Manage time and workplace stress efficiently

  • Use effective telephone and presentation techniques

  • Apply conflict resolution and communication strategies

Who is this course for?

  • This Office Skills course is open to everyone

Requirements

  • This Office Skills course has no requirements.

Career path

Office Skills course offers a unique opportunity to gain valuable skills and advance your career

Questions and answers

There are currently no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Management courses, Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.