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Office Skills and Administration
IBM

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Summary

Price
£21.99 inc VAT
Study method
Online
Duration
19 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
15 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
  • Certificate of completion - £9.99
Additional info
  • Tutor is available to students

Overview

With over 5 million administrative professionals currently employed in the UK, office skills are more in demand than ever. This course equips you with foundational and advanced knowledge in communication, time management, and administrative support, essential for any thriving organisation. Stay ahead in today’s fast-paced work culture and prepare for a stable, rewarding career in office administration.

The Office Skills and Administration course offers a comprehensive and theory-based approach to developing critical competencies required for modern office environments. From managing communications and business writing to time management and telephone etiquette, this course ensures learners are well-versed in every area essential for effective administrative support. With the increasing reliance on structured workflows and professional communication across sectors, mastering office skills has become a top priority for career advancement.

The modules are designed to enhance your organisational and administrative thinking, equipping you to navigate the complexities of team coordination, meeting management, and communication strategies. You'll also explore the fundamentals of key business software applications, such as Excel and PowerPoint, to support everyday administrative tasks. With the UK’s office and administrative roles expanding across healthcare, education, finance, and corporate sectors, gaining structured office skills can position you as a valuable contributor to any organisation.

Whether you're new to the professional world or planning to improve your theoretical understanding of modern office functions, this course offers the insight and confidence needed to progress. Office skills are at the core of nearly every business operation, and by completing this course, you'll be ready to take on support roles with clarity, efficiency, and professionalism. As hybrid working and virtual coordination continue to rise, there's never been a better time to master the essentials of office skills.

Key Learning Points of Office Skills and Administration Course:

  • Explore a diverse range of aspects of this field after the successful completion of the course
  • Get inside-out knowledge on Office Skills and Administration topics from the industry experts
  • Acquire skills that will help you to explore many opportunities

Why iBeauty is Your Best Choice

Key Features of Office Skills and Administration On The Go:

  • Immersive course materials (i.e. videos, presentations and explanatory figures.) of the course
  • Comprehensive course design for the course
  • On-demand learning support
  • Freedom to study at your own pace
  • Availability of certificate upon successful completion of the course
  • CPD accreditation Certificate
  • Content of the courses developed by Industry Experts
  • 24x7 Tutor Support

Certificates

Certificate of completion

Digital certificate - Included

After successfully completing this course, you will qualify for the CPD Accredited PDF Certificate for completely free.

Certificate of completion

Hard copy certificate - £9.99

For students residing in the UK, a Hard Copy Certificate can be delivered right to their doorstep for a fee of £9.99. International students should note that additional fees may apply to obtain a Hard Copy Certificate, based on their location.

CPD

15 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Office Skills and Administration course is designed to offer a structured introduction to the principles of effective office support and administrative management. Covering a range of topics—from communication and time organisation to managing meetings and using basic software—this course helps learners understand the core office skills needed in today’s job market.

It’s ideal for those who wish to gain a deeper understanding of workplace functions and professional communication. By developing strong theoretical foundations in organisation and business writing, you’ll be equipped to contribute confidently in any office setting. Whether your goal is to work in the UK or support teams remotely, this course helps you gain essential office skills that support long-term career growth.

⊱⊱ Office Skills and Administration Course Curriculum ⊰⊰

The detailed curriculum of the course is given below:

  • Module 01: Personal Assistant
  • Module 02: Admin Support
  • Module 03: Administrative Management
  • Module 04: Organisational Skills
  • Module 05: Telephone Etiquette
  • Module 06: Business Writing
  • Module 07: Time Management
  • Module 08: Body Language and Effective Communication
  • Module 09: Meeting Management
  • Module 10: Excel Basics
  • Module 11: PowerPoint Basic

Who is this course for?

  • Aspiring administrative professionals
  • Office workers looking to update their theoretical office skills
  • Graduates seeking entry-level administrative roles
  • Career changers interested in support or coordination positions
  • Virtual assistants and remote support staff
  • Anyone looking to enhance their understanding of structured office environments

Requirements

  • Basic understanding of written and spoken English
  • Interest in administrative roles or support functions
  • No previous office or administrative experience required
  • Motivation to work in structured organisational environments

Career path

  • Administrative Assistant (£19,000–£25,000 per year)
  • Personal Assistant (PA) (£23,000–£32,000 per year)
  • Office Coordinator (£21,000–£28,000 per year)
  • Receptionist or Front Office Executive (£19,000–£24,000 per year)
  • Executive Assistant (£28,000–£38,000 per year)
  • Administrative Manager (£30,000–£42,000 per year)

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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