Become an accomplished business professional with this complete online office admin course. The Office Skills and Administration teaches core competencies in business writing, professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint.
This exquisite is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Office Skills and Administration is for you.
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.
Benefits of studying Office Skills and Administration:
- 24/7 access to the course for 12 months
- No hidden fees or exam charges
- CPD endorsed certification on successful completion
- Full Tutor support on weekdays (Monday – Friday)
- Efficient exam system, assessment and instant results
- Improve your chance of gaining professional skills and better earning potential.
The Office Skills and Administration is taught by industry professionals through online study materials, video lessons, mock exams and multiple-choice automated assessments. It is an informative, accessible office admin course covering everything from time management and communication skills to preparing professional documents, giving presentations, bookkeeping and payroll procedures, and proofreading.
This course is designed with the following modules:
Module 1: Getting Started
Module 2: Getting Organized (I)
Module 3: Getting Organized (II)
Module 4: Managing Time
Module 5: Getting It All Done On Time
Module 6: Special Tasks
Module 7: Verbal Communication Skills
Module 8: Non-Verbal Communication Skills
Module 9: Empowering Yourself
Module 10: The Team of Two
Module 11: Taking Care of Yourself
Module 12: Wrapping Up
Module 13: Getting Started
Module 14: Working with Words
Module 15: Constructing Sentences
Module 16: Creating Paragraphs
Module 17: Writing Meeting Agendas
Module 18: Writing E-mails
Module 19: Writing Business Letters
Module 20: Writing Proposals
Module 21: Writing Reports
Module 22: Other Types of Documents
Module 23: Proofreading and Finishing
Module 24: Wrapping Up
Bookkeeping & Payroll Management
Module 25: Introduction
Module 26: Basic Terminology
Module 27: Basic Terminology (II)
Module 28: Accounting Methods
Module 29: Keeping Track of Your Business
Module 30: Understanding the Balance Sheet
Module 31: Other Financial Statements
Module 32: Payroll Accounting Terminology
Module 33: End of Period Procedures
Module 34: Financial Planning, Budgeting and Control
Module 35: Eleven Auditing
Module 36: Wrapping Up
Customer Service and Telephone Handling
Module 37: Getting Started
Module 38: Aspects of Phone Etiquette
Module 39: Using Proper Phone Language
Module 40: Eliminate Phone Distractions
Module 41: Inbound Calls
Module 42: Outbound Calls
Module 43: Handling Rude or Angry Callers
Module 44: Handling Interoffice Calls
Module 45: Handling Voicemail Messages
Module 46: Methods of Training Employees
Module 47: Correcting Poor Telephone Etiquette
Module 48: Wrapping Up
Module 49: Getting Started
Module 50: Opening
Module 51: Working with the Interface
Module 52: Your First Document
Module 53: Basic Editing Tasks
Module 54: Basic Formatting Tasks
Module 55: Formatting Paragraphs
Module 56: Advanced Formatting Tasks
Module 57: Working with Styles
Module 58: Formatting the Page
Module 59: Sharing Your Document
Module 60: Wrapping Up
Word for Newbies – Activities
Module 61: Getting Started
Module 62: Opening Excel
Module 63: Working with the Interface
Module 64: Your First Worksheet
Module 65: Viewing Excel Data
Module 66: Building Formulas
Module 67: Using Excel Functions
Module 68: Using Quick Analysis
Module 69: Formatting Your Data
Module 70: Using Styles, Themes, and Effects
Module 71: Printing and Sharing Your Workbook
Module 72: Wrapping Up
Excel for Newbies – Activities
Module 73: Getting Started3
Module 74: Opening PowerPoint3
Module 75: Working with the Interface3
Module 76: Your First Presentation3
Module 77: Working with Text3
Module 78: Formatting Text and Paragraphs3
Module 79: Adding Pictures3
Module 80: Advanced Formatting Tasks3
Module 81: Working with Transitions and Animations3
Module 82: Setting Up Your Slide Show
Module 83: Showtime!
Module 84: Wrapping Up
PowerPoint Essential Activities
Module 85: Getting Started
Module 86: Opening and Closing Access
Module 87: An Introduction to Databases
Module 88: Sharing Data Using Apps
Module 89: Working in Your App
Module 90: An Introduction to Desktop Databases
Module 91: Performing Basic Table Tasks
Module 92: Working with Fields
Module 93: Working with Table Relationships
Module 94: An Introduction to Queries, Forms, and Reports
Module 95: Protecting Your Data
Module 96: Wrapping Up
Activities – Microsoft Access for Beginners
Module 97: Getting Started
Module 98: Opening and Closing Outlook
Module 99: Understanding the Interface
Module 100: Working with the Message List and the Reading Pane
Module 101: Using Message List Commands
Module 102: Creating a New Email
Module 103: Managing Email
Module 104: Searching for Items
Module 105: An Introduction to the Calendar
Module 106: An Introduction to Tasks
Module 107: An Introduction to Contact
Module 108: Wrapping Up
Activities – Microsoft Outlook for Beginners
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
While I receive a certificate of completion?
Upon successful completion you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your Certificate at an additional cost.
Who is this course for?
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Office Skills and Administration is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Studying this course would benefit a range of careers, but would specifically boost employability in roles including:
- Office Administration
- Team Leader
Questions and answers
No questions or answers found containing ''.
How much is the certificate?
Hi Aga, After successfully completing the course, you will be able to obtain an accredited certificate. The PDF certificate will cost you £19 and the hard copy is £34. Regards, Help Desk.This was helpful. Thank you for your feedback.
How to pass the course? Through exams or course work?
Hi Nadia, Thanks for the question. There will be a mock and a final exam at the end of the course. You need to pass the final exam to complete the course. You need to obtain 60% mark in the exam to pass. Thanks.This was helpful. Thank you for your feedback.
Hello is the course home or office/classroom based ?
Dear Sam, All of our courses, including this one, are completely online courses. You can do the course from anywhere you want. Thanks.This was helpful. Thank you for your feedback.
Can you do this course on a iPad or netbook? Thank you
Dear Zoe, Thanks for reaching out. Our site is almost all devices and browsers friendly, including the iPad. You can do the course easily from your iPad. Thanks.This was helpful. Thank you for your feedback.
Hi, Is there gonna be any certificates when you complete the course?
Hi Alessandro, Yes, after completing the course you will get an accredited certificate. Thanks.This was helpful. Thank you for your feedback.
How much for the whole course and how to pay and how to apply for admission
Hi Evan, Thanks for reaching out. The course price is £16, which includes the exams as well. You just need to purchase the course to get enrolled. Just click on 'Add to Basket' from the course page to purchase the course. You can make your payment using either PayPal or your Credit/Debit cards. Thanks Help Desk.This was helpful. Thank you for your feedback.
Hi, How quickly can this course be completed? Thanks
Hi Lucy, Thanks for reaching out. The total course duration is 100 hours. However, you will have a one-year access to the course upon purchasing. Therefore, it's completely up to you, how quickly you want to complete the course. Regards, Help Desk.This was helpful. Thank you for your feedback.
what is the maximum minimum time to complete the course
Hello Charanjit, Thanks for your query. The course duration is 4 days and 4 hours and the course access limit will be one year. So anyone can complete the course on there own pace. Many thanks and Regards, Help DeskThis was helpful. Thank you for your feedback.
Hello, What is the average time needed to complete the course, in terms of hours?
Hi Amandine, Thanks for the reaching out. The course duration depends entirely on the student themselves as you can study as much or little as you want and when you want. Once you register for the course you’ll have a one-year access to the course. Therefore, you can finish the course at your own pace. However, the estimated course duration is 100 hours. Thanks.This was helpful. Thank you for your feedback.
How long is the course for ? How many hours ?
Hi Cindy, Thanks for the question. The estimated course duration is 100 hours of continuous study. However, you will have one year access to the course after purchasing and you can complete the course anytime within a year. Thanks.This was helpful. Thank you for your feedback.
How will tutors communicate to students while studying online, and how and where are tasks handed in and assessments written ?
Hi Fairuz, We do provide 24 x 7 online student support. If you face any issue, you can always reach us by e-mail or live chat. You can get the student support over the phone during the weekdays from 9 am to 5 pm UK time. The course is completely online, all the course materials are online as well. You can study online anytime you want. Thanks.This was helpful. Thank you for your feedback.
how can i start the learning
Hi Chimy, You just need to purchase the course first. To purchase the course, just click on 'Add to Basket' button from the course page. Thanks.This was helpful. Thank you for your feedback.
If you do not pass the exam at the end of your course are you allowed to resit ? if so will you have to pay for it ?
Hi Pauline, Thanks for reaching out. There will be a mock and a final exam at the end of the course. You can take the mock for three times and final once. If you fail in the final exam, you can reset that by paying a little additional fee every time. Thanks.This was helpful. Thank you for your feedback.
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