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Office Skills & Administration (Office Management)Training for Receptionist & Executive PA
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Summary

Price
£19 inc VAT
Study method
Online, On Demand 
Duration
10.9 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

2 students purchased this course

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Overview

Enhance your communication, time management, and problem solving skills with our course!

Are you willing to lead the managerial function in an organisation? Our course is a comprehensive program for you to enhance your knowledge and skills in this field.

The course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the course. You will learn about mail services, shipment information, and quality maintenance from our course. This course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this course. You could look into a variety of job options after completing the course.

Don't pass up this chance to make an investment in your future. Enroll in the Office Management and Administration course right away to begin your successful learning journey.

Learning Outcomes

  • Know about the fundamentals of Office Administration.
  • Recognize the opportunities in Office Administration.
  • Learn about the requirements, duties and responsibilities of Office Administration.
  • Get knowledge about how to develop effective skills for office management and administration and how to become a great office administrator.
  • Get an overview of shipping and mail services in the UK.
  • Learn about royal mail services and the alternatives to royal mail.
  • Understand the ways to create effective plans and schedules and Work Breakdown Structure (WBS)in project management.
  • Get the ultimate guide to project planning.
  • Recognize the importance and processes of risk management.
  • Acknowledge effective techniques and skills to develop business writing skills.
  • Know about business document structure, meaning and the importance of editing and Proofreading.
  • Get an overview of time management.
  • Learn about the basics of Microsoft Office Skills and the key benefits of using Microsoft Office Skills.

Main Course: Level 5 Office Management and Administration

Free Courses are including with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course

  • Along with The Course, We Offer a free Diploma in Medical Receptionist and Secretary Course
  • Along with The Course, We Offer a free Executive Secretary & PA Training Course

Certificates

Curriculum

4
sections
38
lectures
10h 55m
total
    • 1: Module 01: Fundamentals of Office Administration 20:00
    • 2: Module 02: Qualities of an Effective Administrator 19:00
    • 3: Module 03: Information regarding shipping and mail services 24:00
    • 4: Module 04: Ways to create effective plans and schedule. 26:00
    • 5: Module 05: Outline setting up conferences and meetings. 20:00
    • 6: Module 06: Business Writing Techniques 16:00
    • 7: Module 07: Management of time 12:00
    • 8: Module 08: An Overview of Stress Management 09:00
    • 9: Module 09: Telephone Business Proficiency 13:00
    • 10: Module 10: Communication Techniques 16:00
    • 11: Module 11: Strategies to manage conflicts. 13:00
    • 12: Module 12: Business etiquette guidelines 09:00
    • 13: Module 13: Basics of Microsoft Office Skills 08:00
    • 14: Module 1: The National Health Service 45:00
    • 15: Module 2: Patient (Customer) Care 32:00
    • 16: Module 3: Communication 08:00
    • 17: Module 4: Law, Ethics and Medicine 30:00
    • 18: Module 5: Health & Safety in a Clinical Environment 14:00
    • 19: Module 6: Practical Reception Skills in General Practice 23:00
    • 20: Module 7: The Hospital Service 23:00
    • 21: Module 8: Private Medicine 11:00
    • 22: Module 9: Forms, Fees and Finances in General Practises 13:00
    • 23: Module 10: Using Information Technology 12:00
    • 24: Module 11: Medical Terminology and Clinical Aspects 12:00
    • 25: Audit, Health Economics & Ensuring Quality Medical Receptionist And Secretary 07:00
    • 26: Module 13: Complementary Medicine 06:00
    • 27: Module 1: Personal Assistant Fundamentals 19:00
    • 28: Module 2: Business Telephone Approaches 20:00
    • 29: Module 3: Information regarding shipping and mail services 24:00
    • 30: Module 4: An Overview of Travel Arrangements 37:00
    • 31: Module 5: Outline setting up conferences and meetings 20:00
    • 32: Module 6: Management of time 12:00
    • 33: Module 7: Systems for Record Keeping and Filing 22:00
    • 34: Module 8: Business Writing Techniques 16:00
    • 35: Module 9: Communication Skills 16:00
    • 36: Module 10: Customer Service 20:00
    • 37: Module 11:Basics of Microsoft Office Skills 07:00
    • 38: Office Skills & Administration (Office Management) 01:00

Description

The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course will help you better understand Job Search and Interview Skills and other important topics. You will have learned all of the necessary skills and knowledge to be successful in this sector after completing the Office Administration and Management course. The office management and administration course will help you better understand Job Search and Interview Skills and its key areas. You will have achieved all of the necessary skills and knowledge to be successful in this industry by completing an course.

Office Skills & Administration (Office Management) Training for Receptionist & Executive PA

After Completing this Office Skills & Administration (Office Management) Training for Receptionist & PA Course, you will receive a Course completion certificate from Reed.

Who is this course for?

For individuals hoping to get a head start or who want to become future professionals in this Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management and Administration course has been created to strengthen your CV and increase your competence.

Requirements

To enrol in this Course, students must fulfil the following requirements.

  • To join in our Course, you must have a strong command of the English language.
  • To successfully complete our Course, you must be vivacious and self driven.
  • To complete our Course, you must have a basic understanding of computers.
  • A minimum age limit of 15 is required to enrol in this Course.

Career path

You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management and Administration, after completing the Office Management and Administration course.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.