Office Skills & Administration (Office Management) Training for Receptionist & PA

Janets

• Module 1: Introduction to Reception and the Role of a Receptionist 14:05

  • 1: Introduction to Reception and the Role of a Receptionist 14:05

• Module 2: Role and Responsibilities of a Personal Assistant 10:30

  • 2: Role and Responsibilities of a Personal Assistant 10:30

• Module 3: Mastering Business Telephone Skills 10:55

  • 3: Mastering Business Telephone Skills 10:55

• Module 4: Representing the Company 24:02

  • 4: Representing the Company 24:02

• Module 5: Managing Mail Services and Shipping 17:03

  • 5: Managing Mail Services and Shipping 17:03

• Module 6: Coordinating Travel Arrangements 14:12

  • 6: Coordinating Travel Arrangements 14:12

• Module 7: Organising and Managing Meetings 17:11

  • 7: Organising and Managing Meetings 17:11

• Module 8: Office Confidentiality and Ethics 14:58

  • 8: Office Confidentiality and Ethics 14:58

• Module 9: Effective Record Keeping and Filing 17:25

  • 9: Effective Record Keeping and Filing 17:25

• Module 10: Enhancing Business Writing Skills 27:03

  • 10: Enhancing Business Writing Skills 27:03

• Module 11: Enhancing Organisational Skills 17:05

  • 11: Enhancing Organisational Skills 17:05

• Module 12: Time Management Techniques 23:02

  • 12: Time Management Techniques 23:02

• Module 13: Developing Strong Communication Skills 16:11

  • 13: Developing Strong Communication Skills 16:11

• Module 14: Delivering Excellent Customer Service 09:52

  • 14: Delivering Excellent Customer Service 09:52

• Module 15: Effective Planning and Scheduling 34:15

  • 15: Effective Planning and Scheduling 34:15

• Module 16: Handling Invoicing and Petty Cash 18:16

  • 16: Handling Invoicing and Petty Cash 18:16

• Get Your Certificate 01:00

  • 17: Order Your Certificate 01:00

• Leave a Review 01:00

  • 18: Leave a Review 01:00

This Office Administration & Reception Skills Course covers everything from telephone and customer service etiquette to travel coordination and event planning. You will gain hard skills like scheduling, record keeping, and bookkeeping while also developing soft skills like communication, stress management, and problem-solving. Whether you are looking to become a receptionist, executive assistant, office manager or administrator, this course will provide you with job-ready abilities.

Curriculum Breakdown

• Module 1: Introduction to Reception and the Role of a Receptionist
• Module 2: Role and Responsibilities of a Personal Assistant
• Module 3: Mastering Business Telephone Skills
• Module 4: Representing the Company
• Module 5: Managing Mail Services and Shipping
• Module 6: Coordinating Travel Arrangements
• Module 7: Organising and Managing Meetings
• Module 8: Office Confidentiality and Ethics
• Module 9: Effective Record Keeping and Filing
• Module 10: Enhancing Business Writing Skills
• Module 11: Enhancing Organisational Skills
• Module 12: Time Management Techniques
• Module 13: Developing Strong Communication Skills
• Module 14: Delivering Excellent Customer Service
• Module 15: Effective Planning and Scheduling
• Module 16: Handling Invoicing and Petty Cash

-------- Certification --------

How can you earn your Certification?

After successfully completing the course, you will get your Reed Certificate instantly! And to order your CPD QS Certificate, you will need to fill in the form given in the Curriculum Section. And by 24 hours, you will get your CPD QS Certificate.

This course is designed for:

• Individuals interested in pursuing a career as a receptionist or seeking to enhance their existing receptionist skills.
• Entry-level receptionists who want to acquire a comprehensive understanding of their roles and responsibilities.
• Administrative professionals looking to expand their knowledge and expertise in receptionist duties.
• Office assistants or support staff who occasionally cover receptionist duties and want to develop the necessary competencies.
• Those who are interested in understanding invoicing and petty cash management within the context of receptionist responsibilities.

The course is open to all students and has no formal entry requirements.

This course opens doors to many job and career opportunities. Here are a few career you can opt:

• Receptionist - £18,000 to £22,000
• Office Administrator - £20,000 to £28,000
• Personal Assistant - £22,000 to £35,000
• Executive Assistant - £25,000 to £40,000
• Office Manager - £30,000 to £45,000