Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking & Microsoft Excel
10-in-1 CPD Accredited | Last Updated 2025 | PDF Certificate | 24/7 Tutor Support, Lifetime Access |Money-Back Guarantee
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Summary
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Overview
★★★ 2,000+ Positive Reviews from Students! ★★★
Join thousands of professionals who trust Essential Skills Academy for expert training in Office Administration and Personal Assistant skills.
Apex Savings Await: Comprehensive 10-in-1 Certified Office Administration and Personal Assistant Training Bundle
Updated: 15th May 2025
Courses Included in This Bundle
Office Administration and Personal Assistant Training
Mastering Note Taking: Expert Techniques for Meeting Minutes
Microsoft Office Skills
Executive Administrative Assistant
Virtual Assistant Essentials
Document Management Best Practices
Business Communication Skills
Time Management Strategies
Mastering Workplace Relationships: Surviving Office Politics
Stress Management Diploma
What’s New?
FREE PDF Certificate upon completion (via Reed).
Unlimited MCQ-based assessment retakes.
Industry-Endorsed & Accredited Certifications, trusted across industries.
Trustpilot Rating: ★★★★★ (4.7/5).
Learning Features
100% Online Learning, available 24/7.
Study anytime, anywhere, on any device.
Includes real-world scenarios and practical tools.
Comprehensive workbooks and ready-to-use templates.
Why Office Administration and Personal Assistant Training Matters
Do you know how to effectively manage an office or support senior executives as a Personal Assistant?
In today’s fast-paced business environment, administrative and personal assistants are pivotal to the efficiency and success of any organisation. Whether you work in corporate, hospitality, education, or healthcare settings, mastering administrative practices is essential—not just for productivity, but also for legal and professional compliance.
The Office Administration and Personal Assistant Training course is designed to provide you with the professional, organisational, and communication skills required to operate confidently and competently in a support role. In highly regulated sectors, such as food services or hospitality, precision, recordkeeping, and communication can mean the difference between compliance and costly oversight.
This training goes beyond basic clerical duties, empowering you with expertise in modern office software, time management, document handling, and interpersonal communication. You'll learn how to provide executive-level support, manage administrative systems, and contribute proactively to organisational goals.
Whether you're aiming to upgrade your career or seeking to build a solid administrative foundation, this course will help you meet both the legal expectations and the evolving needs of today’s workplace.
What You Will LearnUnderstand the core duties and responsibilities of administrative and personal assistant roles
Gain practical skills in calendar, email, and travel management
Learn the essentials of business communication, report writing, and telephone etiquette
Develop competency in Microsoft Office tools such as Word, Excel, and Outlook
Master efficient document management and office filing systems
Strengthen time management and prioritisation techniques
Apply professional strategies for managing workplace stress and difficult relationships
Discover the legal and ethical considerations in office administration
Student Testimonials
“This Personal Assistant course completely transformed my career. The skills I learned are invaluable!” – Sarah Denton
“The bundle is a fantastic investment. Each course offered practical insights that were immediately useful.” – Jason Moore
“I now feel confident handling office responsibilities, thanks to this training!” – Claire Harris
Why Choose Essential Skills Academy?
Industry-Endorsed & Accredited Certifications: Recognised by employers across industries.
Flexible Online Learning: Complete at your own pace.
Expert Support: Courses designed by seasoned professionals.
Satisfaction Guaranteed: Full refund within 14 days if unsatisfied.
Enroll now to master the skills of an Office Administrator and Personal Assistant, and elevate your career to new heights.
Certificates
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
CPD
Curriculum
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Office Adiministration and Personal Assistant Training 3:39:43
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Mastering Note Taking: Expert Techniques for Meeting Minutes 38:00
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Microsoft Office Skills 29:03
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Executive Administrative Assistant 1:58:00
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Virtual Assistant 1:29:00
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Document Management 59:00
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Business Communication Skills 21:00
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Time Management 32:00
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Mastering Workplace Relationships: Surviving Office Politics 23:00
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Stress Management Diploma 35:00
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Course Completion 01:00
Course media
Description
Equip yourself with sought-after administrative skills across industries
Stay compliant with documentation, data protection, and communication standards
Increase your confidence in supporting senior executives and teams
Enhance your ability to manage tasks, schedules, and workplace interactions
Build foundational skills for progressing into HR, operations, or executive support roles
Access practical templates, checklists, and tools to apply immediately at work
Gain a CPD-accredited certification to add to your professional portfolio
Identify different styles of minute-taking suited to various business contexts
Apply active listening techniques to capture essential discussion points
Organise meeting notes into clear, actionable summaries for distribution
Distinguish between factual reporting and subjective observation in notes
Create, edit, and format professional documents using Word, Excel, and PowerPoint
Utilise formulas and data visualisation in Excel for efficient reporting
Integrate Outlook for effective calendar and communication management
Customise Microsoft Office tools to support personal assistant workflows
Support high-level executives with discretion, initiative, and professionalism
Coordinate executive calendars, travel plans, and meetings effectively
Draft professional correspondence, agendas, and reports
Anticipate and respond to executive needs with strategic foresight
Set up and manage virtual assistant services in remote or hybrid environments
Use cloud-based tools to collaborate, communicate, and manage projects
Understand digital privacy and cyber etiquette in virtual support roles
Deliver administrative tasks efficiently without being physically present
Implement structured filing systems for physical and digital documents
Understand GDPR and confidentiality protocols for information handling
Streamline document retrieval through indexing and labelling techniques
Maintain accurate records for compliance and audit-readiness
Adapt written and verbal communication styles to different audiences
Develop persuasive business writing for reports, emails, and presentations
Practise active listening and assertive speaking in professional settings
Avoid common communication barriers in diverse workplace environments
Prioritise tasks using time-blocking, the Eisenhower matrix, and other methods
Identify time-wasters and implement focus-enhancing habits
Set realistic deadlines and optimise daily routines for productivity
Balance workload effectively in high-pressure administrative environments
Recognise signs of toxic dynamics and learn how to navigate them diplomatically
Build healthy professional relationships through trust and mutual respect
Apply conflict resolution techniques to defuse tense situations
Establish your influence without engaging in unproductive office politics
Identify key sources of work-related stress specific to administrative roles
Practise mindfulness, breathing, and resilience-building exercises
Develop coping strategies for handling workload peaks and challenging personalities
Promote mental wellness in the workplace through healthy habits and routines
Course Curriculum:
Course 01: Office Adiministration and Personal Assistant Training
Lecture 1: Introduction to Your Role as a Personal Assistant
- What will you Do as a Personal Assistant?
- What are the types of Personal Assistants?
- What are the seven stages of the pipeline of becoming a personal assistant?
- The Mindsets You Need as a Professional Personal Assistant
Lecture 2: The Study You Need to Do Before You Start as a PA
- How much money do you need to get started?
- The Necessary Types of Equipment That Every Personal Assistant Needs
- What is the potential income as a PA?
Lecture 3: Th software that you could require as a Personal Assistant
- How Can You Utilise Microsoft Word and Google Docs?
- How Microsoft Excel and Google Sheets Can Boost Your Productivity?
- Unlock the Advantages of PowerPoint & Google Slides
- Why Do You Need Google Meet and Zoom?
Lecture 4: How Can You Build Essential Skills?
- How Can You Improve Your Written and Verbal Communication?
- Mastering Time Management as a Personal Assistant
- How Can You Develop Strong Organisation Skills?
- Improve Your Attention to Details Skills
- Boost Your Problem-Solving Skills
- Enhance Your Multitasking Skills
Lecture 5: How Can You Maintain Effective Relationships?
- Importance of Effective Relationships
- How Can You Develop Trusting Professional Relationships?
- Tips to Maintain Clear and Precise Communication
- How Can You Deal with Challenging Situations and Conflicts?
- How Can You Handle Sensitive Information?
- How Can You Navigate Workplace Politics?
- How Can You Create a Positive and Cooperative Work Environment as a Personal Assistant?
Lecture 6: Project Management Hacks for Personal Assistants
- What are the Principles of Project Management?
- How Can You Organise and Execute Projects Successfully?
- How to Collaborate with Stakeholders and Teams in a Project?
- How Can You Finish Projects in the Allotted Time and Scope?
Lecture 7: How Can You Prepare for Meetings and Events as a Personal Assistant?
- What are the Keys to Organise Any Meetings or Events Successfully?
- What Are the Important Questions to Ask While Booking the Venue?
- How Can You set up the Meeting Room?
- How to Take Effective Meeting Minutes?
- How to Maintain Your Body Language for Presentations?
- How to Avoid Fear of Public Speaking?
Lecture 8: How Can You Deal with Stress and Self-Care?
- How to Maintain Top Performance by Practising Self-Care?
- How to Identify and Control Stress in a Highly Stressful Situation?
- How to Strike a Balance Between Personal and Professional Life?
Lecture 9: Tips for Career Advancement
- How to Create a Career Development Plan?
- Negotiation Tips for Promotion Agreements and Salary Increases
Course 02: Mastering Note Taking: Expert Techniques for Meeting Minutes
Course 03: Microsoft Office Skills
Course 04: Executive Administrative Assistant
Course 05: Virtual Assistant
Course 06: Document Management
Course 07: Business Communication Skills
Course 08: Time Management
Course 09: Mastering Workplace Relationships: Surviving Office Politics
Course 10: Stress Management Diploma
Who is this course for?
This course is designed for a wide range of individuals seeking to improve their career prospects and professional skills, including:
- Those looking to enter the field of personal assistance and start their career with a strong foundation.
- Professionals already working as Personal Assistants wish to upgrade their skills and knowledge to perform more effectively.
- Individuals working in various administrative roles who aim to transition into the role of a Personal Assistant.
- People from different professional backgrounds looking to shift into a Personal Assistant (PA) role to leverage their organisational and administrative skills.
- Fresh graduates who are interested in starting their career in a dynamic and supportive role within various industries.
- Entrepreneurs who are in need of PA skills to manage their businesses and administrative tasks better.
- Those currently working as Executive Assistants seeking to refine their skills further and broaden their expertise.
- Professionals who provide remote assistance services and want to enhance their skill set to offer more value to their clients.
- Human Resource professionals who wish to understand the role of PAs better to support their hiring and training processes.
- Individuals interested in understanding the intricacies of office management and personal assistance to support various organisational roles.
Requirements
- Basic computer literacy and familiarity with office software are recommended.
- No prior experience is necessary, though some familiarity with office roles can be beneficial.
Career path
Upon completion of this course, participants can pursue career paths such as:
- Executive Assistant
- Office Manager
- Corporate Administrator
- Virtual Assistant
- Event Coordinator
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
