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Office Skills : Office Management & Administration - Receptionist, Secretarial & PA

QLS Endorsed | CPD Accredited | 6 Courses with Certificates | Free Retake Exam | Lifetime Access

One Education

Summary

Price
Save 47%
£12 inc VAT (was £23)
Offer ends 30 June 2025
Study method
Online
Duration
54 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
450 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • Certificate of completion: CPD (PDF) - Free
  • Level 7 QLS Endorsed Certificate: Office Skills and Administration - £129
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
904 students purchased this course

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Overview

[Updated Offer on Learner Demand: April 2025]

Become a Versatile Administrative Professional.

In today's fast-paced business world, the need for efficient and effective office management and administration is more critical than ever. The Office Skills bundle which contains Office Management & Administration - Receptionist, Secretarial & PA topic offers a comprehensive and practical approach to develop the skills and knowledge required for successful office management and administration. For instance, imagine being able to manage your time effectively, communicate confidently with your colleagues, and organise your tasks efficiently.

The following bundle, you will learn how to be a Personal Assistant and provide administrative support to your team, develop your organisational skills, and learn telephone etiquette and effective business writing. You will also acquire practical knowledge in Excel and PowerPoint, understand the fundamentals of body language and effective communication, and manage meetings more effectively. Enrol now and discover how you can transform your office skills and become an invaluable asset to any organisation.

Sections comprised in this premium course:

  • Course 01: Office Skills and Administration
  • Course 02: Document Control
  • Course 03: Minute Taking
  • Course 04: Executive Presentation Skills Training
  • Course 05: Effective Communication with Better Email
  • Course 06: Time Management in the Workplace

Learning Outcomes:

  • Deeply comprehend the concept of a personal assistant
  • Develop knowledge of how the management of administration is conducted
  • Enhance skills like business etiquette, organisation, time management, etc
  • Know how to speak and communicate effectively
  • Understand the basics of Excel, including how to create worksheet formulas, insert functions, reuse formulas and functions etc
  • Learn the basics of MS PowerPoint

Key Benefits:

  • Quality Licence Scheme materials
  • 6 Free PDF Certificates
  • Get 24/7 access to all content for a full year.
  • Each of our students gets full office administration courses online free tutor support on weekdays (Monday to Friday)

Achievement

Certificates

Certificate of completion: CPD (PDF)

Digital certificate - Included

For Hardcopy certificates,

CPD Accredited Hard Copy Certificate.
A Hardcopy Certificate (within the UK): £15
A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Level 7 QLS Endorsed Certificate: Office Skills and Administration

Hard copy certificate - £129

QLS Endorsed Certificate

Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying —

  • Within the UK: £129
  • International: £129 + £10 (postal charge) = £139

CPD

450 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Become an accomplished business person with this complete bundle. This course teaches core competencies in business writing and professional communication and will improve your customer service skills and computer literacy with programs such as Microsoft Word, Excel, Outlook, and PowerPoint.

Module Attributes:

Each topic has been developed to provide more information in less time. This makes it easier for students to grasp the fundamental concept and apply it to a variety of situations.

Office Skills and Administration Course - Level 7 Course Curriculum:

  • Module 01: Personal Assistant
  • Module 02: Admin Support
  • Module 03: Administrative Management
  • Module 04: Organisational Skills
  • Module 05: Telephone Etiquette
  • Module 06: Business Writing
  • Module 07: Time Management
  • Module 08: Body Language and Effective Communication
  • Module 09: Meeting Management
  • Module 10: Excel Basics
  • Module 11: PowerPoint Basics

Certification:

  • Quality Licence Scheme (QLS) Endorsed Certificate
  • CPD Accredited (CPD QS) eCertificate - FREE
  • Hardcopy certificates are available

How will QLS boost your worth?

  • Achieving Quality Licence Scheme endorsed certificates can provide you with valued and credible evidence of your skills and knowledge to potential employers.
  • Quality Licence Scheme (QLS) endorsements are awarded to training programmes and courses that meet high quality standards, ensuring that your certificate represents a valuable achievement.
  • The stringent assessment process involved in achieving Quality Licence Scheme Endorsed Certificates ensures that you have acquired the necessary skills and knowledge to excel in your chosen field.

Who is this course for?

  • Office Accounts Assistant
  • Office Administration
  • Office Administration Assistant
  • Office Administration Manager
  • EDI Executive Office Skills
  • Anyone Looking for Level 7 Diploma in office administration online

Requirements

No prior qualifications are necessary to join this bundle, meaning it's open to anyone with a passion for learning. So, whether you're a seasoned professional or a complete newbie, come and join us on this exciting journey.

Career path

With a career in office skills & administration, you have the advantage of having a variety of job opportunities, such as:

  • Personal Assistant: £26,000-£44,000
  • Office Manager: £20,000-£35,000
  • Legal Secretary: £15,000-£25,000
  • Office Executive: £10,000-£20,000

Questions and answers

No questions or answers found containing ''.

Nadia asked:

How to pass the course? Through exams or course work?

Answer:

Hi Nadia, Thanks for the question. There will be a mock and a final exam at the end of the course. You need to pass the final exam to complete the course. You need to obtain 60% mark in the exam to pass. Thanks.

This was helpful. Thank you for your feedback.
Sam asked:

Hello is the course home or office/classroom based ?

Answer:

Dear Sam, All of our courses, including this one, are completely online courses. You can do the course from anywhere you want. Thanks.

This was helpful. Thank you for your feedback.
Zoe asked:

Can you do this course on a iPad or netbook? Thank you

Answer:

Dear Zoe, Thanks for reaching out. Our site is almost all devices and browsers friendly, including the iPad. You can do the course easily from your iPad. Thanks.

This was helpful. Thank you for your feedback.
Lucy asked:

Hi, How quickly can this course be completed? Thanks

Answer:

Hi Lucy, Thanks for reaching out. The total course duration is 100 hours. However, you will have a one-year access to the course upon purchasing. Therefore, it's completely up to you, how quickly you want to complete the course. Regards, Help Desk.

This was helpful. Thank you for your feedback.
Alessandro asked:

Hi, Is there gonna be any certificates when you complete the course?

Answer:

Hi Alessandro, Yes, after completing the course you will get an accredited certificate. Thanks.

This was helpful. Thank you for your feedback.
Evan asked:

How much for the whole course and how to pay and how to apply for admission

Answer:

Hi Evan, Thanks for reaching out. The course price is £16, which includes the exams as well. You just need to purchase the course to get enrolled. Just click on 'Add to Basket' from the course page to purchase the course. You can make your payment using either PayPal or your Credit/Debit cards. Thanks Help Desk.

This was helpful. Thank you for your feedback.
Charanjit asked:

what is the maximum minimum time to complete the course

Answer:

Hello Charanjit, Thanks for your query. The course duration is 4 days and 4 hours and the course access limit will be one year. So anyone can complete the course on there own pace. Many thanks and Regards, Help Desk

This was helpful. Thank you for your feedback.
Amandine asked:

Hello, What is the average time needed to complete the course, in terms of hours?

Answer:

Hi Amandine, Thanks for the reaching out. The course duration depends entirely on the student themselves as you can study as much or little as you want and when you want. Once you register for the course you’ll have a one-year access to the course. Therefore, you can finish the course at your own pace. However, the estimated course duration is 100 hours. Thanks.

This was helpful. Thank you for your feedback.
Emanuele asked:

I am planning to start the course around May but I purchase it in January...is that ok?

Answer:

Hi Emanuele, Thanks for reaching out. Yes, you can purchase the course anytime you want. Thanks.

This was helpful. Thank you for your feedback.
Sheila asked:

what Microsoft package is used for this course? is it 2016?

Answer:

Hi Sheila, Thanks for reaching out. MS Office 2016 is used in this course. Thanks.

This was helpful. Thank you for your feedback.
Fairuz asked:

How will tutors communicate to students while studying online, and how and where are tasks handed in and assessments written ?

Answer:

Hi Fairuz, We do provide 24 x 7 online student support. If you face any issue, you can always reach us by e-mail or live chat. You can get the student support over the phone during the weekdays from 9 am to 5 pm UK time. The course is completely online, all the course materials are online as well. You can study online anytime you want. Thanks.

This was helpful. Thank you for your feedback.
Pauline asked:

If you do not pass the exam at the end of your course are you allowed to resit ? if so will you have to pay for it ?

Answer:

Hi Pauline, Thanks for reaching out. There will be a mock and a final exam at the end of the course. You can take the mock for three times and final once. If you fail in the final exam, you can reset that by paying a little additional fee every time. Thanks.

This was helpful. Thank you for your feedback.
Celia asked:

How long does this course last

Answer:

Hi Celia, Thanks for reaching out. The estimated course duration is 100 hours of continuous study. However, you will get one year access to the course and you can complete the course anytime within a year. Many thanks, Help Desk

This was helpful. Thank you for your feedback.
V asked:

When does the course end?

Answer:

Dear V, Thanks for contacting us. You will get one year access to the course after the purchase. Within this one year anytime you can complete the course. Many thanks, Help Desk

This was helpful. Thank you for your feedback.
Safiya asked:

Can you choose the timing of when you want to study the course during the day or is there a timetable you have to follow?

Answer:

Hi Safiya, Thanks for contacting. This is a self-paced online course and you will have one year access to the course after purchasing. You can study the course anytime you want. There is no fixed timed to study. Thanks.

This was helpful. Thank you for your feedback.
Cindy asked:

How long is the course for ? How many hours ?

Answer:

Hi Cindy, Thanks for the question. The estimated course duration is 100 hours of continuous study. However, you will have one year access to the course after purchasing and you can complete the course anytime within a year. Thanks.

This was helpful. Thank you for your feedback.
Chimy asked:

how can i start the learning

Answer:

Hi Chimy, You just need to purchase the course first. To purchase the course, just click on 'Add to Basket' button from the course page. Thanks.

This was helpful. Thank you for your feedback.
YS asked:

Hi, what happen if you do not pass the mock exam? Are you allowed to resit ? If so, do I have to pay for it? If so, how much is the fee? Thanks.

Answer:

Dear YS, Thank you for your inquiry. If you do not pass the mock exam, you will be allowed to retake it one time at no additional cost. This is to provide you with an opportunity to practice and improve your understanding of the course material. If you fail the retake exam, you will have the option to retake the final exam for a fee of £3.99.

This was helpful. Thank you for your feedback.
Tracey asked:

Is this course any good for someone wanting to change career? Currently a barber and wanting to do office admin work

Answer:

Dear Tracey, Absolutely! This course can jumpstart your career shift from barbering to office admin. It covers scheduling, communication, and time management - all skills you likely already have from barbering. It's a great first step to learn the ropes!

This was helpful. Thank you for your feedback.
Ali asked:

I live in Barbados, what are my options for taking the exam?

Answer:

Dear Ali, Thanks for your query. The assessment would be taken online. Therefore, you can attend the assessments from anywhere with stable internet connection.

This was helpful. Thank you for your feedback.
John asked:

Do I need any office base skills to do this course

Answer:

Dear John, Thank you for your question. The Office Skills and Administration is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Thanks

This was helpful. Thank you for your feedback.
amanda asked:

is a Chromebook compatable with this coursework

Answer:

Dear Amanda, Thank you for contacting us. The course is delivered through our online learning platform, accessible through any internet-connected device. Therefore, the Chromebook is compatible to do the course. Thanks

This was helpful. Thank you for your feedback.
Anna asked:

By learning at home //online is there a specific time that I have to be able to join the lesson?

Answer:

Dear Anna, Thank you for contacting us. All lectures are available 24 hours a day so that you can access course material anytime during the week, whenever is most convenient for you. Stay Safe Stay Healthy.

This was helpful. Thank you for your feedback.
Alicja asked:

Does the access time to this course expire?

Answer:

Dear Alicja, Thank you for contacting us. Once you purchase any course from us, you will have one-year access to the course and you can complete the course anytime within a year. Stay Safe Stay Healthy.

This was helpful. Thank you for your feedback.
Talya asked:

Where we have to take an exam?

Answer:

Dear Talya, Thank you for contacting us. At the end of the course, you will have a mock exam and the final exam. The entire exam will be held online. Thanks

This was helpful. Thank you for your feedback.
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Reviews

4.6
Course rating
100%
Service
80%
Content
100%
Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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