Office Receptionist and Management Certificate Level 4

What is the study of Office Receptionist and Management and why is it so
important? The study of Office Receptionist and Management Course will provide
insight into Office Receptionist and Management, discussing the key skills and
knowledge related to this field. This course will provide a good understanding into
the importance of excellent front desk service in any organisation, with the use of
practical examples.
This Office Receptionist and Management will explore the principles and practices
of good front desk officer, and how to effectively deliver on receiving customers to
your organization. The ability to successfully interact with customers and clients
remains one of the key factors to the reputation of a company. This receptionist
course will give learners the necessary tools required, that will allow them to be
able to deal with customers with confidence and success.

Certificate

We send certificates to students within 24 hours of course completion. Students will be awarded the Office Receptionist and Management Certificate Level 4. PDF Certificate will cost £15 and hard copy will cost £20. we can post to all over the world.

Accreditation

The course is accredited by The CPD Qualifications Group.

Course Delivery

This is a self-study course, students have 100% freedom to complete the course, there is no time restriction on this course. There is no attendance required for this course.

Assessment

The course will be assessed on the basis of one assignment, we believe doing practical assignments are the best way to assess the ability of the students and also it is the best way to make them apply what they have learned into practice, students can start their assignment from day one and complete the course as soon as they submit their assignment.

Course Duration

The course is valid for 12 months, however, students can complete their course as soon as they submit their assignment. The assessment will take 24 hours. So if there is a job opportunity for you, please do not hesitate to apply for this prestigious course.

Course Mode

This is a self-study course, students have 100% freedom to complete the course in their own time, there is no time restriction on this course. There is no attendance required for this course. Students can study this course from all over the world as long as they have internet connection.

Learning Materials

Students will be provided all the learning text materials to assist them in completing the course. The text books will be of different sizes. Our experts have chosen the right text books for each course. Students can use other books as well in order to assist their course works. Students will have 24/7 access to the course materials.

This Office Receptionist and Management course is designed to help anyone
working in an office environment improve their customer service skills. This
course ensures that front desk staff are constantly and consistently achieving and
exceeding their customer's needs and expectations. The role of a receptionist is a
very important one as visitors will gain their first impression of an organization
from how they are received. As the receptionist, you are the face of the company.
This role is a predominantly an administrative one, and the duties will vary
depending on the organization.

Course Benefits

• At the end of this course, you will be awarded a Level 4 certificate in Office Receptionist and Management, and will also be able to:

• Outline the basic structures of a modern business environment and the administration systems required to support it.

• Describe workplace communication structures, systems and processes, and implement using appropriate language and tone.

• Recognise the importance of understanding workplace culture in implementing administration processes.

• Demonstrate effective reception and customer service skills and professional representation of one’s organisation.

• Display appropriate use of IT applications within a business setting.

• Utilise skills to organise meetings within the workplace and implement all necessary supporting administration activities.

• This Level 4 Certificate in Office Receptionist and Management is open to everyone especially individuals who already have experience in the related field.

• This course is open to College-going individuals and Graduates interested in building a career as a receptionist.

• Learners should be 16 or over to undertake the qualification.

• Good understanding of English language and is required to attend this course.

This training leads you to become a receptionist or front desk officer, customer
care consultant, and so on. Also, skills in Office Receptionist and Management are
of great value for progression in related higher studies.

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