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Office Management

Office Management Level 5 Diploma endorsed by ABC Awards | Tutor Support and Assessments included in the Course Price


Oxford Home Study College

Summary

Price
Save 99%
£10 inc VAT (was £740)
Offer ends 30 November 2019
Study method
Online, self-paced
Achievement
Level 5 Diploma Office Management (Certificate of Achievement)
Professional What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

33 students purchased this course

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Overview

Office Management Diploma

Study Office Management Diploma Level 5 for the opportunity to earn an endorsed Certificate of Achievement. Ready to become the capable and confident leader you know you can be? Study online for an endorsed Level 5 Office Management Diploma and enjoy the freedom to take full control of your study schedule! No deadlines, no time-restrictions and no entry-requirements - just the web’s most accessible and enjoyable distance learning programmes!

Most organisations with more than a few members of staff employ office managers to oversee performance and output. The field of office management encompasses a wide variety of interconnected responsibilities, which ultimately concern the efficiency and consistency of key admin operations. Responsible for the effective deployment and utilisation of all resources - human and otherwise - office management forms the backbone of the successful organisation. Typical duties may include the preparation of presentations and reports, delegating duties and supervising staff performance, dealing with employee grievances, resolving performance issues, overseeing office budget allocation and liaising with senior stakeholders. A challenging and fulfilling position where no two days are the same, elite office managers also earn attractive salaries and enjoy limitless opportunities for progression.

Created for committed and driven candidates, this Level 5 Office Management Diploma is our most advanced Office Management Diploma to date. Explore the functions and objectives of office management, as you work your way towards an endorsed diploma from a recognised awarding body! Study the art of effective performance management, the importance of effective resource management and how to become an inspiring team leader. Examine key risk management principles, the value of a strong customer relations strategy and helpful techniques for advanced time management. All learning resources and study aids are included in the course fee, along with expert tutor support from start to finish.

Whether new to office admin or pursuing promotion to a leadership level, this Level 5 Office Management Diploma has you and your career covered!

Achievement

Level 5 Diploma Office Management (Certificate of Achievement)
Endorsed by ABC Awards

Course media

Description

Office Management

Course Benefits

Unlike some online colleges, we go the extra mile to maximise accessibility and affordability for candidates worldwide. Sign up for this Level 5 Office Management Diploma and enjoy the following benefits as standard:

  • No additional costs beyond the original enrolment fee, with all course materials and digital textbooks included as standard.
  • The help and support of your personally-assigned tutor from start to finish, who will mark and a return your online assessments.
  • 24/7 access to our exclusive digital learning platform, which can be accessed from any location worldwide via almost any connected device.
  • Unbeatable flexibility and convenience, with no time-restrictions imposed and no deadlines to worry about.
  • The chance to earn an endorsed Level 5 Office Management Diploma, which could transform your career prospects for life!

Learning Objectives

Office administration is the linchpin that holds the core of the company together. In the absence of capable and confident office management, essential administrative duties may be overlooked or insufficiently addressed. The objective of this course is to provide a detailed overview of the functions, objectives and responsibilities of the elite office manager. Upon completion, candidates are primed with the specialist skills, knowledge and confidence needed to succeed in a leadership position. The primary duties of the office manager are discussed, along with their essential contribution to the success of the entire organisation.

Our flexible courses are suitable for even the busiest lifestyles, allowing candidates to study at their own pace from any location worldwide. Complete tutor support is provided throughout, along with all learning resources and study aids needed to complete the course.

In this exclusive Level 5 Office Management Diploma, candidates explore the most important teachings and concepts at the core of successful office management, including:

  • The office manager’s primary obligations
  • Employee selection, deployment and supervision
  • Workforce performance management
  • Leadership skills and acumen
  • Essential customer relations management
  • The importance of effective resource management
  • Preparation of key business documents
  • An introduction to administrative systems
  • Professional time management
  • The fundamentals of office risk management
  • Introduction to change management

Course Outline

This exclusive Level 5 Office Management Diploma has been designed to help ambitious candidates take existing and prospective admin careers to the highest possible level. The course consists of 11 fascinating units, each concluding with an online assessment for submission to your assigned tutor:

Unit 1 - Understanding Administrative Systems

This Unit covers the following key topics:

  • Administrative Systems
  • Characteristics of Management
  • Nature of Management
  • Levels of Management
  • General Principles of Management
  • Plus more

Unit 2 - Professional Documents

This Unit covers the following key topics:

  • Business Documents
  • Beginning the Letter
  • Letters Written by the Administrative Assistant
  • Sample Model Letters
  • Interoffice Memorandums and Emails
  • Sending Attachments
  • Problems with Attachments
  • Email Protocol for Sending Attachments
  • Attachment Protocol for Recipients
  • Email Protocol for Administrative Assistants
  • HTML Format Versus Plain Text
  • Rules for Forwarding Messages
  • Other Written Communications
  • Editing and Proofreading
  • Electronic Revisions
  • Plus more

Unit 3 - Performance Management

This Unit covers the following key topics:

  • Areas of Interest in Performance Management
  • Objectives of Performance Management
  • Functions of Performance Management
  • Benefits of Performance Management
  • Components of Performance Management
  • Plus more

Unit 4 - Meeting Management

This Unit covers the following key topics:

  • Preparing for Meetings
  • Reading the Reports
  • Managing Meetings
  • Presentation Tips
  • Pumping up a Presentation
  • Personal Development
  • Giving Effective Feedback
  • Feedback Techniques
  • Mastering Your Body Language
  • Plus more

Unit 5 - Resource Management

This Unit covers the following key topics:

  • Preparing for Meetings
  • Reading the Reports
  • Managing Meetings
  • Presentation Tips
  • Pumping up a Presentation
  • Personal Development
  • Giving Effective Feedback
  • Feedback Techniques
  • Mastering Your Body Language
  • Plus more

Unit 6 - Team Management

This Unit covers the following key topics:

  • Team Management
  • Types of Teams
  • Benefits of Managing Teams
  • Plus more

Unit 7 - Human Resource Management

This Unit covers the following key topics:

  • Human Resource Management
  • Functions of Human Resource Management (HRM)
  • Code of Ethics of Human Resources
  • Functions of the Human Resources Management
  • Plus more

Unit 8 - Change Management

This Unit covers the following key topics:

  • Change Management
  • The Change Cycle
  • Human Reaction to change
  • The Pace of Change
  • The Four Room Apartment
  • Adapting to Change
  • Plus more

Unit 9 - Time Management

This Unit covers the following key topics:

  • Prioritising your Time
  • Setting Goals with SPIRIT
  • The Dot Exercise
  • Planning Tips and Tricks
  • Setting Up a Routine
  • Planning Wisely
  • Organizing Your Files
  • The Batching Technique
  • Managing Your Workload
  • Workload Analysis
  • Plus more

Unit 10 - Customer Relations

This Unit covers the following key topics:

  • Customer Relations
  • Customer Relationship Management
  • A Win-Win Strategy
  • Get Rid of Bad Customers
  • Traits of a Happy Customer
  • Traits of a Bad Customer
  • Plus more

Unit 11 - Risk Management

This Unit covers the following key topics:

  • Risk Management
  • The History of Risk Management and its Concepts
  • The Element of Risk
  • Current Definitions of Risk
  • Uncertainty and Its Relationship to Risk
  • Fundamental and Particular Risks
  • Pure and Speculative Risks
  • Types of Pure Risk
  • Property Risks
  • Risks Arising from Failure of Other Individuals
  • Benefits of Risk Management in a Nutshell
  • Risk Management as a Business Factor
  • Plus more

Who is this course for?

Office Management Diploma

An endorsed Level 5 Office Management Diploma could help anyone in an administrative role step confidently into a position of leadership. For existing office managers and business owners, targeted studies could make a significant contribution to an ongoing professional development plan. Likewise, this course could also prove invaluable for entrepreneurs and anyone interested in starting their own business. Worldwide, public and private sector organisations alike depend on the skills, knowledge and confidence of elite office managers. The result of which is a dynamic landscape of rewarding career opportunities at home and abroad.

Once again, we impose no time-restrictions or strict entry-requirements on any of our courses. This inspiring Level 5 Office Management Diploma is open to anyone looking to build a brighter future through quality online education.

Whatever your current position and objectives, we’ve got you and your career covered - enrol today!

Requirements

Office Management Diploma

We do not ask for any previous qualification or experience.There is no particular entry requirement.

Endorsed Certificate of Achievement

At the end of the course, learner can claim an endorsed certificate by paying £120 accreditation fee.There are £9 postal charges for the UK students and £15 for the non UK students.

Certificate of Completion from OHSC

Certificate of Completion from OHSC (soft copy) can be claimed for £10. If you need hard copy of this certificate you will pay £25 + postal charges (£9 for UK students, £15 for outside UK)

Career path

Office Management Diploma

Studying for an endorsed Level 5 Office Management Diploma could open the door to a variety of fulfilling and rewarding job opportunities worldwide. Typical examples of which include the following:

  • Administrative Assistant
  • Administrative Coordinator
  • Administrative Director
  • Administrative Manager
  • Administrative Services Manager
  • Administrative Services Officer

Questions and answers

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