reed.co.uk Courses

Header

Office Management

Office Management Level 5 endorsed by ABC Awards | CPD Accredited Certificate | 110 CPD Points


CPD Courses

Summary

Price
Save 99%
£10 inc VAT (was £760)
Offer ends 22 October 2019
Study method
Online, self-paced
Duration
320 Hours
Achievement
Level 5 Diploma Office Management (Certificate of achievement)
110 CPD points / hours
Professional What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

73 students purchased this course

Add to basket or enquire

Overview

Office Management

Diploma of achievement in Office Management Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study.

Study Office Management Level 5 for the opportunity to earn an endorsed Certificate of achievement. Discover what makes expert office management the backbone of every successful organisation, with this exclusive distance learning program! Study online for an advanced Level 5 Office Management Diploma and put your leadership skills to the test!

Office management is a diverse and multifaceted field, which concerns the planning, organisation, communication and supervision of essential administrative activities. Along with the successful completion of the tasks themselves, office managers oversee the individuals and teams tackling them. Office management therefore comprises various HR management, admin management, performance management and resource management duties into one dynamic role. On any given day, the office manager may be required to interview candidates for employment, delegate duties, liaise with internal and external stakeholders, order equipment and supplies, organise meetings, produce reports, deliver presentations, address workplace performance issues, handle employee grievances and so much more besides. The office manager is the all-seeing, all-knowing and all-doing head of administrative functions. For candidates with the skills and knowledge to succeed in office management, career opportunities at home and abroad are limitless.

This intensive Level 5 Office Management Diploma has been designed for ambitious candidates looking to reach the very top of the career ladder. With no prior knowledge or experience required, course content gradually introduces the duties and responsibilities of the expert office manager. Topics introduced include administrative systems, employee performance management, resource management, staff deployment, delegation of duties, time management, customer relations management, office risk management and many more besides. Study at a pace that suits your lifestyle from any location worldwide, with professional tutor support provided throughout. Enrolment is open throughout the year, so there’s no better time to get started than right now!

Sign up for this exclusive Level 5 Office Management Diploma today and tomorrow could be yours for the taking!

Achievement

Level 5 Diploma Office Management (Certificate of achievement)
Endorsed by ABC Awards
110 CPD points / hours

Course media

Description

Office Management

An endorsed Level 5 Office Management Diploma could open the door to any number of rewarding career opportunities worldwide. Join our growing global student community and gain access to a variety of benefits including:

  • No additional costs incurred, as all course materials and study aids needed are included in the course fee as standard.
  • Every candidate is assigned a professional tutor upon enrolment, for the provision of helpful support and feedback throughout.
  • Flexible online studies to suit even the busiest lifestyles, with no time-restrictions or deadlines imposed.
  • The highest-quality course materials and learning resources, created by experienced office managers and respected academics.
  • An opportunity to take your career to the next level with an endorsed Level 5 Office Management Diploma from a recognised awarding body!

Learning Objectives

Most organisations that employee more than a few members of staff trust office managers to oversee workforce performance and general output. Nevertheless, success in office management is dependent on a dynamic range of skills and personal attributes. The objective of this course is to introduce candidates to the capabilities and characteristics of the elite office manager. Every duty, responsibility and priority is discussed at-length, priming candidates with the knowledge and confidence needed to take their careers to the next level.

Our most advanced Office Management Diploma to date is open to enthusiastic candidates from all backgrounds, with no relevant knowledge or experience required. Expert tutor support ensures every candidate gains the maximum value from their studies, with no deadlines imposed and no geographical restrictions. Study from any location worldwide at a pace that suits you, for the chance to enrich your long-term outlook with an endorsed award.

Upon completion, learners will have examined the most important concepts and teachings at the heart of expert office management, including:

  • All key office management and admin duties
  • The features and functions of administrative systems
  • How to create and present professional reports
  • Employee performance management
  • Dealing with employee grievances and conflict
  • The importance of effective resource management
  • Customer relations management
  • Advanced time management skills
  • The benefits of proactive change management
  • Leadership skills and acumen

Course Outline

Candidates committed to their continuous professional development could benefit significantly from an endorsed Level 5 Office Management Diploma. Each of the 11 course modules concludes with an online assessment, which your assigned tutor will mark and return with constructive feedback. Office management concepts and topics covered are as follows:

Unit 1 - Understanding Administrative Systems

This Unit covers the following key topics:

  • Administrative Systems
  • Characteristics of Management
  • Nature of Management
  • Levels of Management
  • General Principles of Management
  • Plus more

Unit 2 - Professional Documents

This Unit covers the following key topics:

  • Business Documents
  • Beginning the Letter
  • Letters Written by the Administrative Assistant
  • Sample Model Letters
  • Interoffice Memorandums and Emails
  • Sending Attachments
  • Problems with Attachments
  • Email Protocol for Sending Attachments
  • Attachment Protocol for Recipients
  • Email Protocol for Administrative Assistants
  • HTML Format Versus Plain Text
  • Rules for Forwarding Messages
  • Other Written Communications
  • Editing and Proofreading
  • Electronic Revisions
  • Plus more

Unit 3 - Performance Management

This Unit covers the following key topics:

  • Areas of Interest in Performance Management
  • Objectives of Performance Management
  • Functions of Performance Management
  • Benefits of Performance Management
  • Components of Performance Management
  • Plus more

Unit 4 - Meeting Management

This Unit covers the following key topics:

  • Preparing for Meetings
  • Reading the Reports
  • Managing Meetings
  • Presentation Tips
  • Pumping up a Presentation
  • Personal Development
  • Giving Effective Feedback
  • Feedback Techniques
  • Mastering Your Body Language
  • Plus more

Unit 5 - Resource Management

This Unit covers the following key topics:

  • Preparing for Meetings
  • Reading the Reports
  • Managing Meetings
  • Presentation Tips
  • Pumping up a Presentation
  • Personal Development
  • Giving Effective Feedback
  • Feedback Techniques
  • Mastering Your Body Language
  • Plus more

Unit 6 - Team Management

This Unit covers the following key topics:

  • Team Management
  • Types of Teams
  • Benefits of Managing Teams
  • Plus more

Unit 7 - Human Resource Management

This Unit covers the following key topics:

  • Human Resource Management
  • Functions of Human Resource Management (HRM)
  • Code of Ethics of Human Resources
  • Functions of the Human Resources Management
  • Plus more

Unit 8 - Change Management

This Unit covers the following key topics:

  • Change Management
  • The Change Cycle
  • Human Reaction to change
  • The Pace of Change
  • The Four Room Apartment
  • Adapting to Change
  • Plus more

Unit 9 - Time Management

This Unit covers the following key topics:

  • Prioritising your Time
  • Setting Goals with SPIRIT
  • The Dot Exercise
  • Planning Tips and Tricks
  • Setting Up a Routine
  • Planning Wisely
  • Organizing Your Files
  • The Batching Technique
  • Managing Your Workload
  • Workload Analysis
  • Plus more

Unit 10 - Customer Relations

This Unit covers the following key topics:

  • Customer Relations
  • Customer Relationship Management
  • A Win-Win Strategy
  • Get Rid of Bad Customers
  • Traits of a Happy Customer
  • Traits of a Bad Customer
  • Plus more

Unit 11 - Risk Management

This Unit covers the following key topics:

  • Risk Management
  • The History of Risk Management and its Concepts
  • The Element of Risk
  • Current Definitions of Risk
  • Uncertainty and Its Relationship to Risk
  • Fundamental and Particular Risks
  • Pure and Speculative Risks
  • Types of Pure Risk
  • Property Risks
  • Risks Arising from Failure of Other Individuals
  • Benefits of Risk Management in a Nutshell
  • Risk Management as a Business Factor
  • Plus more

Who is this course for?

Office Management

An endorsed Level 5 Office Management Diploma could open the door to a wide variety career prospects at home and abroad. Examples of major employers for qualified office managers include financial organisations, universities, hospitals, central and local government offices, small and large businesses, charitable organisations, manufacturers and many more besides. For administrators and office workers in general, this course could accelerate your transition to a leadership position. For newcomers to office admin, a Level 5 Office Management Diploma could help you stand out in the eyes of employers.

Once again, we prioritise flexibility and impose no time-restrictions or deadlines whatsoever. Whatever your current lifestyle and schedule, you’re free to study at a time and pace that suit you, with full tutor support provided throughout.

Take your office admin career to the next level - get started on your Level 5 Office Management Diploma today!

Requirements

Office Management

There is no particular entry requirement.

OPTION-I: Endorsed Certificate of Achievement from ABC Awards

At the end of the course, learner can claim an endorsed certificate by paying £120 accreditation fee+postal charges.

Certificate of course Completion

(soft copy) can be claimed for £15. If you need hard copy of this certificate you will pay £25

OPTION-II: CPD Certificate

Upon successful completion of the course, a fee is payable for a CPD Accredited Diploma in PDF format or hard copy.

CPD Accredited Diploma (PDF format)=£30

CPD Accredited Diploma (Hardcopy)=£95

Postage Charges:

National £9

International £15

Career path

Office Management

An advanced Level 5 Office Management could pave the way for a successful career in almost any aspect of senior admin management or HR. Typical job titles within the field of office management include the following:

  • Administrative Assistant
  • Administrative Coordinator
  • Administrative Director
  • Administrative Manager
  • Administrative Services Manager
  • Administrative Services Officer

Questions and answers

Currently there are no Q&As for this course.Be the first to ask a question.

Rating and reviews

There haven't been any reviews for this course yet.

Leave a review

Modals