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Office Administrator Skills

CPD-Accredited Certificate | Assessment & Instant Result |10 CPD Points | Tutor Support | 24/7 Course Access for 1 Year


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Summary

Price
Save 95%
£14 inc VAT (was £315)
Offer ends 24 January 2021
Study method
Online, self-paced
Duration
3 hours
Access to content
1 year
Qualification
No formal qualification
CPD
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

The Office Administrator Skills for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It’s also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.

This Office Administrator Skills consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.

The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.

CPD

10 CPD hours / points
Accredited by CPD Accreditation Group

Course media

Description

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

********** Course Modules***********

**Office Administrator Skills**

Module 01: Introduction to Office Administration

  • What does an Office Administrator Do?
  • What are the Requirements for being a Successful Office Administrator
    • Education
    • Training
    • Certificate
  • Essential Skills for an Office Administrator
  • How to Become an Office Administrator
  • Key Challenges of an Office Administrator

Module 02: Skills of an Effective Administrator

  • Introduction
  • Three Skills Approach
  • Tips on How to Develop These Skills

Module 03: What are Soft Skills?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits

Module 04: Communication

  • Ways We Communicate
  • Improving Nonverbal Communication
  • Listening
  • Openness and Honesty

Module 05: Teamwork

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow

Module 06: Problem-Solving

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-Evaluation

Module 07: Time Management

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth

Module 08: Attitude and Work Ethic

  • What Are You Working For?
  • Caring for Others vs Caring for Self
  • Building Trust
  • Work Is Its Own Reward

Module 09: Adaptability/Flexibility

  • Getting Over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You’re Worth Your Weight in Adaptability

Module 10: Self-Confidence (Owning It)

  • Confident Traits
  • Self-Questionnaire
  • Surefire Self-Confidence Building Tactics
  • Build Up Others

Module 11: Ability to Learn from

Module 12: Networking

Module 13: Negotiation Techniques

Module 14: Conflict Management

Module 15: Stress Management

Certification

Upon successful completion of the course, you will be able to obtain your course completion PDF certificate free of cost. Print copy by post is also available at an additional cost of £9.99.

Who is this course for?

Whether you're an existing practitioner or aspiring professional, this Office Administrator Skills course will enhance your expertise and boost your CV with key skills and a professional qualification attesting to your knowledge.

Requirements

The Office Administrator Skills is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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