Office Administration & Secretarial Diploma Level 3

Best Online Learning Platform | CPD & iAP Accredited | Exam and Certificate included |



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£24 inc VAT (was £399)
Offer ends 25 April 2019
Study method
Online, self-paced
150 Hours
16 CPD points / hours
Additional info
  • Exam(s) / assessment(s) is included in price

51 students purchased this course


Office Administration & Secretarial Diploma Level 3

If the answer is yes then Study365 has the perfect opportunity. Whether you have some experience or are just starting out you can dramatically improve your skills and enhance your CV with Administrative, Secretarial and PA skills. This not only proves to employers that you have been professionally trained; it shows that you can provide administrative support to the highest standard.

Course media


This Administrative Management & Secretarial Personal Assistant course covers the topics listed under the curriculum.

Course Curriculum

1. Job Functions And Description Of A Secretary/ And Pa

2. Diary Management

3. Business Reports And Letter Writing

  • Business Writing
  • Collaborative Business Writing
  • Proposal Writing
  • Business Ethics

4. E-Mails Writing Tips

5. Handling Confidential Documents

6. Successful Meeting Minutes

  • Meeting Management

7. Note Taking

8. Data Management, Record Keeping And Filing

9. Appointment Booking And Arranging Interviews

10. Delivering Postal Mail

11. Dictating

12. Customer Service And Telephone Handling Skills

  • Telephone Etiquette

13. Organising A Meeting

14. Bookkeeping

15. Invoicing/Petty Cash

16. Document Proofreading

17. Quickbooks For Payroll Management

18. Tips For Speed Reading

19. Creating An Effective Cv And Cover Letter

20. Time Management

  • Event Planning

21. Motivating Employees

22. Typing Speed Development

  • Administrative Procedure

23. Microsoft Word

24. Microsoft Excel

25. Microsoft Powerpoint

26. Microsoft Outlook

27. Accounting And Bookkeeping

28. Bookkeeping

29. Budgets & Financial Reports

30. Communication Fundamentals

31. Communication Strategy

32. Emotional Intelligence

33. Administrative Human Resources Fundamentals

34. Employee Recruitment

35. Leadership Essentials

36. Management Essentials

37. Safety In The Work Place

Assessment method:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.


Successful candidates will be awarded a Diploma in Administrative Management & Secretarial Personal Assistant.

Who is this course for?

  • PA
  • Secretary
  • Legal Secretary
  • Medical Secretary
  • Executive Assistant


Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career path

  • PA
  • Secretary
  • Legal Secretary
  • Medical Secretary
  • Executive Assistant

Questions and answers

No questions or answers found containing ''.

Oliviab asked:

Once purchashed from reed what shall I expect? Will study365 contact me?


Once you purchase the course from Reed you will receive the email within 24 hours with necessary details from

This was helpful. Thank you for your feedback.

Brian asked:

How much is the certificate?


Kindly note that E- Certificate fee is included to the course fee but if you require hard copy version extra charge of 29£ will be charged.

This was helpful. Thank you for your feedback.

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