Office Administration & Receptionist Skills Training - Level 3 Diploma
Updated: November, 2024| CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
High Skills Training
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Overview
★★★ Over 2,000+ Satisfied Students! ★★★
Exclusive 6-in-1 Office Administration & Receptionist Skills Bundle!
What's New?
- FREE PDF Certificate from Reed upon completion.
- NEW Courses Added: Time Management and Minute Taking Diploma.
- MCQ-Based Assessment with Unlimited Retakes.
- Trustpilot Rating: 4.8 out of 5.
Are you looking to start or advance your career as an office administrator, receptionist, or personal assistant? The Office Administration & Receptionist Skills Training - Level 3 Diploma offers a comprehensive, all-in-one training solution that covers essential skills for anyone in administrative roles. Whether you’re just entering the field or looking to polish your skills, this bundle equips you with the knowledge to handle office tasks with confidence and professionalism.
This bundle was developed by industry experts to cover everything from essential business communication to mastering Microsoft Office applications. Elevate your productivity, improve your communication, and become indispensable in any office environment!
Courses Included in This Bundle:
- Personal Assistant Training
Gain the skills and knowledge to become an efficient and highly effective personal assistant. Learn how to manage diaries, communicate effectively, and support executives with professionalism and finesse. - Microsoft Word Crash Course
Master Microsoft Word with practical, hands-on lessons that teach you to create, format, and manage documents like a pro. Learn tips and tricks to enhance productivity and create polished documents. - Microsoft Excel Crash Course
Take control of Excel with this easy-to-follow crash course, perfect for beginners. Learn to use spreadsheets effectively, perform calculations, create charts, and manage data like an expert. - Time Management
Discover essential time management strategies to increase productivity and stay organised. Learn how to prioritise tasks, meet deadlines, and make the most out of your working day. - Minute Taking Diploma
Master the art of taking clear and accurate meeting minutes. Learn best practices for recording key points and action items to ensure that meetings are productive and well-documented. - Business Communication Skills
Sharpen your business communication with lessons on writing emails, reports, and delivering presentations. This course covers the art of persuasive communication, negotiation, and professional writing.
Learning Outcomes:
- Develop strong administrative skills to manage office tasks efficiently.
- Master Microsoft Word and Excel to handle documents and data with confidence.
- Improve personal assistant abilities, learning how to support management effectively.
- Enhance time management techniques to stay organised and meet deadlines.
- Take accurate meeting minutes, ensuring productive and well-documented meetings.
- Communicate effectively in a business environment, improving your professional interactions.
- Boost your CV with CPD-accredited qualifications that make you stand out in the job market.
Why Choose High Skills Training?
- Accredited Courses: All courses are CPD-certified and recognised by employers.
- Self-Paced Learning: Study at your convenience, on your schedule.
- Expert Support: Receive guidance and feedback from experienced professionals.
- 14-Day Money-Back Guarantee: Join risk-free, with the option to refund.
- Access from Anywhere: All courses are 100% online—study from home or on the go!
Student Testimonials – What Our Learners Say!
★★★★★ "This bundle is perfect for anyone looking to break into office administration or receptionist roles. The time management course really helped me organise my work, and the PA training was invaluable!"
— Reviewed by Jessica Turner
★★★★★ "The Microsoft Word and Excel courses were straightforward and easy to follow. I’m much more confident in handling spreadsheets and documents now. Highly recommend this for anyone new to office work!"
— Reviewed by Tom Evans
★★★★★ "I was particularly impressed with the business communication course. I’ve been able to improve my email writing, and the minute taking diploma has been a lifesaver in meetings!"
— Reviewed by Sarah Jones
Certificates
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
CPD
Curriculum
Course media
Description
Course 1 : Personal Assistant Training
Section 1: Introduction to Your Role as a Personal Assistant
What will you Do as a Personal Assistant?
What are the types of Personal Assistants?
What are the seven stages of the pipeline of becoming a personal assistant?
The Mindsets You Need as a Professional Personal Assistant
Section 2: The Study You Need to Do Before You Start as a PA
How much money do you need to get started?
The five things of equipment that every personal assistant needs
What is the potential income as a PA?
Section 3: The software that you could require as a Personal Assistant
How Can You Utilise Microsoft Word and Google Docs?
How Microsoft Excel and Google Sheets Can Boost Your Productivity?
Unlock the Advantages of PowerPoint & Google Slides
Why Do You Need Google Meet and Zoom?
Section 4: How Can You Build Essential Skills?
How Can You Improve Your Written and Verbal Communication?
Mastering Time Management as a Personal Assistant
How Can You Develop Strong Organisation Skills?
Improve Your Attention to Details Skills
Boost Your Problem-Solving Skills
Enhance Your Multitasking Skills
Section 5: How Can You Maintain Effective Relationships?
Importance of Effective Relationships
How Can You Develop Trusting Professional Relationships?
Tips to Maintain Clear and Precise Communication
How Can You Deal with Challenging Situations and Conflicts?
How Can You Handle Sensitive Information?
How Can You Navigate Workplace Politics?
How Can You Create a Positive and Cooperative Work Environment as a Personal Assistant?
Section 6: Project Management Hacks for Personal Assistants
What are the Principles of Project Management?
How Can You Organise and Execute Projects Successfully?
How to Collaborate with Stakeholders and Teams in a Project?
How Can You Finish Projects in the Allotted Time and Scope?
Section 7: How Can You Prepare for Meetings and Events as a Personal Assistant?
What are the Keys to Organise Any Meetings or Events Successfully?
What Are the Important Questions to Ask While Booking the Venue?
How Can You set up the Meeting Room?
How to Take Effective Meeting Minutes?
How to Maintain Your Body Language for Presentations?
How to Avoid Fear of Public Speaking?
Section 8: How Can You Deal with Stress and Self-Care?
How to Maintain Top Performance by Practising Self-Care?
How to Identify and Control Stress in a Highly Stressful Situation?
How to Strike a Balance Between Personal and Professional Life?
Section 9: Tips for Career Advancement
How to Create a Career Development Plan?
Negotiation Tips for Promotion Agreements and Salary Increases
Course 2 : Microsoft Word Crash Course
Course 3 : Microsoft Excel Crash Course
Course 4 : Time Management
Course 5 : Minute Taking Diploma
Course 6 : Business Communication Skills
Who is this course for?
The Office Administration & Receptionist Skills Training - Level 3 Diploma course is designed for:
- Job Seekers
- Career Changers
- Current Staff
- Students/Graduates
- Employers
- Recent Graduates
- Individuals Seeking Promotions
- Professionals in Customer Service
- Administrative Assistants
- Office Managers
- Freelancers Needing Organizational Skills
- Volunteers in Administrative Roles
- Individuals Aiming for Career Development
Requirements
There is no prerequisite for this. Don’t worry—we will teach you everything step by step.
Career path
Some job positions related to the Office Administration & Receptionist Skills Training - Level 3 Diploma course in the UK are:
- Receptionist
- Administrative Assistant
- Office Administrator
- Front Desk Coordinator
- Customer Service Representative
- Executive Assistant
- Office Manager
- Data Entry Clerk
- Personal Assistant
- Clerical Support Staff
Questions and answers
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
