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Office Administration & Receptionist (Reception) Training With Complete Career Guide 2025 cover image

Office Administration & Receptionist (Reception) Training With Complete Career Guide 2025
Training Express Ltd

10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access

Summary

Price
Save 10%
£45 inc VAT (was £50)
Offer ends 30 June 2026
Study method
Online, On Demand 
Course format
28 Videos (with subtitles and transcripts)
Duration
4.4 hours · Self-paced
Qualification
No formal qualification
CPD
100 CPD hours / points
Certificates
  • 10 CPD Accredited e-Certificates - Free
  • 10 CPD Accredited Hard Copy Certificates - Free
  • Reed Courses Certificate of Completion - Free
Assessment details
  • Multiple Choice Questions (MCQ) (included in price)
Additional info
  • Tutor is available to students

22 students purchased this course

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Overview

[Updated 2025]

Are you ready to become the heart and soul of any office? Our Office Administration & Receptionist Training Course is designed to equip you with the essential skills and knowledge to thrive in the dynamic world of office management and front desk operations.

According to Reed a Office Administrator can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors.

This comprehensive Office Administration & Receptionist course is designed specifically for individuals looking to build a strong foundation and excel in the office administration and receptionist sector. With in-depth modules covering everything from personal assistant roles to effective planning and scheduling, you will acquire the skills and knowledge you need to stand out in this dynamic job market.

Gain insights into the vital role of a receptionist and learn how to manage and organise administrative tasks efficiently, all while providing top-notch customer service. Your journey towards a successful career in office administration and reception starts here!

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Key Features:

  • Accredited by CPD
  • 10 Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified professionals in the field
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Certificates

Assessment details

Multiple Choice Questions (MCQ)

Included in course price

CPD

100 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

This course contains

Format: 28 Videos (with subtitles and transcripts)

Duration: 4h and 23m

    • 1: Module 01 Introduction to Personal Assistant part 1 04:58
    • 2: Module 01 Introduction to Personal Assistant part 2 05:55
    • 3: Module 02 Business Telephone Skills part 1 04:00
    • 4: Module 02 Business Telephone Skills part 2 07:18
    • 5: Module 03 Representing Your Boss and Company part 1 12:29
    • 6: Module 03 Representing Your Boss and Company part 2 11:57
    • 7: Module 04 Mail Services and Shipping part 1 07:59
    • 8: Module 04 Mail Services and Shipping part 2 09:29
    • 9: Module 05 Travel Arrangements part 1 07:57
    • 10: Module 05 Travel Arrangements part 2 06:38
    • 11: Module 06 Organising Meetings and Conferences part 1 09:17
    • 12: Module 06 Organising Meetings and Conferences part 2 08:17
    • 13: Module 07 Time Management part 1 10:43
    • 14: Module 07 Time Management part 2 12:43
    • 15: Module 08 Record Keeping and Filing Systems part 1 08:57
    • 16: Module 08 Record Keeping and Filing Systems part 2 08:52
    • 17: Module 09 Business Writing Skills part 1 15:32
    • 18: Module 09 Business Writing Skills part 2 11:54
    • 19: Module 10 Organisational Skills part 1 07:49
    • 20: Module 10 Organisational Skills part 2 09:39
    • 21: Module 11 Communication Skills part 1 07:56
    • 22: Module 11 Communication Skills part 2 08:38
    • 23: Module 12 Customer Service part 1 04:08
    • 24: Module 12 Customer Service part 2 06:06
    • 25: Module 13 Effective Planning and Scheduling part 1 17:26
    • 26: Module 13 Effective Planning and Scheduling part 2 17:13
    • 27: Module 14 InvoicingPetty Cash part 1 09:05
    • 28: Module 14 InvoicingPetty Cash part 2 09:35

Description

Course Curriculum for Office Administration & Receptionist (Reception) Training Complete Career Guide

  • Module 01: Introduction to Personal Assistant
  • Module 02: Business Telephone Skills
  • Module 03: Representing Your Boss and Company
  • Module 04: Mail Services and Shipping
  • Module 05: Travel Arrangements
  • Module 06: Organising Meetings and Conferences
  • Module 07: Time Management
  • Module 08: Record Keeping and Filing Systems
  • Module 09: Business Writing Skills
  • Module 10: Organisational Skills
  • Module 11: Communication Skills
  • Module 12: Customer Service
  • Module 13: Effective Planning and Scheduling
  • Module 14: Invoicing/Petty Cash

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Complete Career Guide for Office Administration & Receptionist (Reception) Training (A to Z)

This course is your gateway to mastering the essential skills and knowledge needed to excel as a receptionist or administrative assistant. But that's not all! Alongside the main course, this guide involves 10 additional courses covering the entire career-building spectrum—from crafting the perfect CV and mastering job-searching strategies to developing vital communication and leadership skills. These courses collectively act as your complete career guide, taking you from the initial stages of job searching to the final stages of recruitment and everything in between.

All these courses will help you get essential knowledge and skills for these roles, ensuring you have all the tools you need to thrive in your career.

List of career guide courses included in Office Administration & Receptionist (Reception) Training:

  • Course 01: Professional CV Writing and Job Searching
  • Course 02: Communication Skills Training
  • Course 03: Career Development Training
  • Course 04: Time Management
  • Course 05: Returning to Work Training
  • Course 06: Level 3 Project Management
  • Course 07: Leadership Skills
  • Course 08: Body Language
  • Course 09: Interview and Recruitment

Accreditation

All of our courses, including the Office Administration & Receptionist (Reception) Training course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you’ve successfully completed your course, you will immediately be sent a FREE digital & Printed certificate (only printed certificate delivery fee applicable). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the Office Administration & Receptionist (Reception) Training course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Who is this course for?

This Office Administration & Receptionist course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Office Administration & Receptionist course is ideal for:

  • Aspiring receptionists seeking a comprehensive career development pathway.
  • Current administrative assistants aiming to enhance their skill set.
  • University graduates looking to enter the administration sector.
  • Individuals returning to work after a career break.
  • Career changers exploring opportunities in office administration.
  • Professionals aiming to improve their organisational skills.
  • Job seekers wanting to add valuable skills to their CV.
  • High school-leavers exploring career options in administration.

Requirements

Learners do not require any prior qualifications to enrol on this Office Administration & Receptionist course. You just need to have an interest in Office Administration & Receptionist.

Career path

After completing this Office Administration & Receptionist Course you will have a variety of careers to choose from. The following job sectors of Office Administration & Receptionist are:

  • Office Administrator
  • Receptionist
  • Personal Assistant
  • Customer Service Representative
  • Executive Assistant
  • Administrative Coordinator

Questions and answers

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Reviews

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.