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Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma cover image

Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma
EduXpress

CPD Accredited Diploma| 5 Courses (80+ Topics) Bundle| Free PDF Certificate & Assessment| Tutor Support| Lifetime Access

Summary

Price
Save 4%
£19 inc VAT (was £19.99)
Offer ends 19 December 2025
Study method
Online, On Demand
Duration
6.1 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free

2 students purchased this course

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Overview

Complete Office Administration & Reception (Receptionist) Skills Training Masterclass for Aspiring Office Professionals with Double Certification from Reed and Edu Xpress Ltd!

***What's New?***

  • Latest Update (December 2025)
  • 3 Topics Added
  • 5 FREE Courses Added
  • Free Student ID Card (Digital)
  • Free MCQ Based Assessment with Unlimited Retake Exam

In today's dynamic workplace, the roles of a Receptionist and Office Administrator have evolved far beyond answering phones. The demand for skilled professionals who can manage schedules, coordinate meetings, handle customer inquiries, and implement efficient office systems remains consistently high across the UK. Are you ready to master the essential skills to become an invaluable asset to your team? Look no further! Our comprehensive Office Administration & Reception Skills Training is designed to equip you with the essential knowledge and skills needed to excel in this pivotal and high-value sector.

Courses Included in this Office Administration & Reception (Receptionist) Skills Training Masterclass:

  • ➥ Course 01: Office Administration & Reception (Receptionist) Skills
  • ➥ Course 02: Leadership and Management
  • ➥ Course 03: Minute Taking
  • ➥ Course 04: Microsoft Office Skills
  • ➥ Course 05: Communication Skills
  • ➥ Course 06: Time Management

Our Office Administration & Reception Skills Training offers an engaging and thorough curriculum, consisting of information-packed modules (Last updated on December 2025). You will begin by mastering the core duties of an Administration Assistant and Personal Assistant. The course then guides you through essential competencies like Business Telephone Skills, Diary Management, and Business Writing.

You'll also learn to handle complex tasks, including organising meetings, managing invoicing and petty cash, and implementing efficient record keeping systems.

By Completing this Office Administration & Reception (Receptionist) Skills Training, You Will:

  • Understand the core skills of an effective administrator and receptionist.
  • Master the principles of professional business etiquette and communication.
  • Gain expertise in advanced diary management and note-taking.
  • Learn to plan and organise meetings and travel arrangements.
  • Be equipped to handle invoicing and petty cash with confidence.
  • Master efficient record keeping and filing systems.

Don't miss this opportunity to join the ranks of dedicated professionals in the UK! Enrol in our Office Administration & Reception (Receptionist) Skills Training today and unlock the door to a fulfilling and in-demand career!

What Our Students Say About Edu Xpress:

★★★★★ "I absolutely love the course. The quality of service, the contents, and the cost is very cheap. Thank you for helping those who can not afford expensive courses''
From: Ngatchou Henriete Bertine

★★★★★ "It is a top-quality course. Keep going, we need this type of course to improve our studies. Excellent. Thank you. Good course."
From: Mayomi Ogunmolu

★★★★★ "The course is very straightforward and rich in knowledge, I can always recommend it."
From: Jessica Smith

★★★★★ ''Topnotch Best place to learn more''
From: Sophia Livingstone.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

21
sections
22
lectures
6h 6m
total

Course media

Description

The Office Administration & Reception (Receptionist) Skills Training curriculum provides a comprehensive education in the essential skills required for a modern administrative role. It covers core functions such as organising meetings and conferences, travel arrangements, and effective record keeping.

The Office Administration & Reception (Receptionist) Skills Training program also focuses on crucial interpersonal and professional skills, including business etiquette, communication, and customer service. These learnings directly equip an individual to manage office operations efficiently, support their team, and represent a company with professionalism and competence.

►►► Course Curriculum of the Office Administration & Reception (Receptionist) Skills Training Program ◄◄◄

  • Module 01: Administration Support Assistant
  • Module 02: Personal Assistant
  • Module 03: Administration & Office Skills
  • Module 04: Skills of an Effective Administrator
  • Module 05: Administration Receptionist Skills
  • Module 06: Business Telephone Skills for Admin
  • Module 07: Representing Your Boss and Company
  • Module 08: Business Etiquette
  • Module 09: Mail Services and Shipping
  • Module 10: Travel Arrangements
  • Module 11: Organising Meetings and Conferences
  • Module 12: Diary Management and Note-taking
  • Module 13: Time Management for Admin & Receptionist
  • Module 14: Record Keeping and Filing Systems
  • Module 15: Business Writing Skills
  • Module 16: Organisational Skills
  • Module 17: Communication Skills
  • Module 18: Customer Service & Receptionist Skills
  • Module 19: Effective Planning and Scheduling
  • Module 20: Invoicing and Petty Cash

Who is this course for?

Our Office Administration & Reception (Receptionist) SkillsTraining course is suitable for anyone looking to get a career in the following professions:

  • Individuals seeking entry-level roles in office environments.
  • Receptionists aiming to strengthen their front-desk knowledge.
  • Jobseekers interested in boosting employability across industries.
  • Administrative staff pursuing structured career advancement.
  • Learners wishing to refine workplace communication and organisation.

Requirements

There are no formal qualifications required to enrol in this Office Administration & Reception (Receptionist) Skills Training; it's open to everyone, regardless of background!

All you need is a stable internet connection, a smart device, and a passion for learning. If you're eager to expand your knowledge and skills, this Office Administration & Reception (Receptionist) Skills Training is the perfect opportunity to start your journey today!

Career path

By undertaking this Office Administration & Reception (Receptionist) Skills Training, you can explore a range of career paths and pursue various employment prospects such as:

  • Office Administrator
  • Receptionist
  • Personal Assistant
  • Office Manage
  • Administrative Coordinator
  • Customer Service Supervisor

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.