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Office Admin, Secretarial and PA Diploma - CPD Certified

CPD Approved Training II Instant Access II Flexible Study II Free e-certificate included


Janets

Summary

Price
Save 97%
£10 inc VAT (was £389)
Offer ends 29 May 2020
Study method
Online, self-paced
Duration
78 Hours
Access to content
1 Year
Qualification
No formal qualification
CPD
40 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

421 students purchased this course

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Overview

Our best-selling Office Admin, Secretarial and PA Diploma is the best of its kind, and perfect for anyone seeking a career in these exciting industries.

Equip yourself with the necessary knowledge of administration, computer and management procedures and gain the confidence to succeed in any professional office or business environment. This innovative Office Admin, Secretarial and PA course is taught by expert instructors with ongoing professional engagement, teaching you immediately applicable practical skills.

The Office Admin, Secretarial and PA Diploma is an informative, accessible and user-friendly qualification covering key skills applicable across a range of business areas and industries. Through online study materials, video lessons and practical assessments, you will learn essential professional communication and time and business management skills, how to successfully implement effective office procedures and write like a professional and finally the responsibilities of working as a personal assistant.

Benefits of studying the Office Admin, Secretarial and PA Diploma with Janets include

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams

CPD

40 CPD hours / points
Accredited by The CPD Group

Course media

Description

The Office Admin, Secretarial and PA course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

Course design

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

************************** Course Modules **************************

The Office Admin, Secretarial and PA course has been designed with the following modules:

Module 1

Admin Support

In this module, you’ll learn:

  • The role of a personal assistant or secretary
  • The functions and responsibilities associated with this job
  • Time management & how to manage time at work to beat organisational deadlines
  • Imperative office tasks
  • How to communicate: verbally and non-verbally
  • Skills required to work in an administration role
  • How to recognise the importance of tasks
  • The power of teamwork
  • And much more…

Module 2

Administrative Management

In this module, you’ll learn:

  • The administrative process and its importance
  • The necessary procedure and using the right tools
  • Binder essentials & binder organisation
  • The things to avoid
  • Distribute the process guide
  • And much more…

Module 3

Organisational Skills

In this module, you’ll learn:

  • How to classify projects, assign the task others
  • How to get rid of unimportant things
  • How to arrange your work
  • Managing your to-do list and organise inbox
  • Systematise your work area
  • Avoiding delay
  • How to stay focused and be organised

Module 4

Personal Assistant

In this module, you will learn:

  • The skills required to work with managers
  • Administrative soft skills
  • Organisational skills
  • How to prepare and plan a meeting
  • Why meetings are crucial and what they achieve
  • How to organise a meeting in a timely and logical manner
  • The requirements of being an effective gatekeeper
  • Do's and Don'ts while preparing a meeting
  • And much more...

Module 5

Business Writing

In this module, you’ll learn:

  • How to write an excellent business letter
  • Principles to keep in mind while writing
  • How to create interest in your readers in what you say
  • Different types of business writings
  • How to compose and send faxes, memorandums and emails
  • How to structure and edit a business letter
  • How to make sure the letter’s content is clear and easy to grasp
  • Do's and Don'ts
  • Common mistakes to avoid
  • How to be persuasive while maintaining courtesy
  • Necessity of proofreading
  • And much more...

Module 6

Self Esteem & Confidence Building

In this module, you’ll learn:

  • How to improve your confidence at work
  • What does self-confidence mean to you?
  • How you can benefit from improved confidence
  • What obstacles to our goals
  • What to expect when your confidence improves
  • How to improve communication skills
  • Signs of lack of self-confidence
  • The importance of setting goals
  • How to deal with difficult behaviour
  • And much more...

Module 7

Microsoft Word

In this module, you’ll explore:

  • Navigate in Microsoft Word

  • Create and Save Word Documents
  • Manage Your Workspace
  • Edit Documents
  • Preview and Print Documents
  • Customize the Word Environment
  • Apply Character Formatting
  • Control Paragraph Layout
  • Align Text Using Tabs
  • And much more...

Module 8

Microsoft PowerPoint

In this module, you’ll explore:

  • Navigate the PowerPoint Environment

  • View and Navigate a Presentation
  • Create and Save a PowerPoint Presentation
  • Use PowerPoint Help
  • Select a Presentation Type
  • Edit Text
  • Build a Presentation
  • Format Characters
  • Format Paragraphs
  • Format Text Boxes
  • Insert Images
  • And much more...

Module 9

Microsoft Excel

In this module, you’ll learn:

  • Navigate the Excel User Interface

  • Use Excel Commands
  • Create and Save a Basic Workbook
  • Enter Cell Data
  • Use Excel Help
  • Create Worksheet Formulas
  • Insert Functions
  • Reuse Formulas and Functions
  • Insert, Delete, and Adjust Cells, Columns, and Rows
  • And much more…

By the time you complete this course, you’ll be proficient in:

  • Writing business reports and letters
  • Email writing
  • Speed typing
  • Speed Reading
  • Microsoft Office Suite
  • Handling confidential documents
  • Minute taking
  • Note taking
  • Booking appointments, meetings and arranging interviews
  • Delivering mail and sending a fax
  • Organising meetings and preparing schedules
  • Data management and record keeping
  • Event planning and organising
  • Supervising and monitoring the office works
  • Time management skills
  • Create an effective CV/ Resume and Cover Letter

Certification

Upon successful completion of the course, you can instantly download your e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Who is this course for?

This Office Admin, Secretarial and PA course is ideal for those wanting to improve their base skills in office administrative tasks, and for people who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary.

Student Testimonials On Our Office Admin, Secretarial and PA Diploma:

Jacqueline

“The website provides videos, tutorials and guidance which are utterly incredible. It also gives learners the opportunity to develop their skills in the Administration field and obtain helpful skills which are worth learning.”

Rebecca

“I would recommend this course to the people who want to work and shine in the business industry. It was surprisingly helpful to me, and I'm very convinced after completing the course. Thanks a ton.”

Career path

Training offered by the Office Admin, Secretarial and PA Diploma could potentially benefit a range of roles, but would particularly enhance careers in

  • Office Administration
  • PA
  • Receptionist
  • Secretary
  • Business Management
  • Marketing
  • Sales
  • Customer Service
  • Other professional administration roles

Questions and answers


No questions or answers found containing ''.


Jay asked:

How much I need to pay if I cannot finish the course within the time limit?

Answer:

Dear Jay, Thanks for your question. Once you purchase any course from us, you will have a one-year access to the course and you can complete the course anytime within a year. If you fail to complete the course within a year, you just need to inform us about that and we will happily extend your subscription and that's without any fees. Thanks, Help Desk.

This was helpful. Thank you for your feedback.

Todd asked:

Is it possible to get a job after completing the course?

Answer:

Dear Todd, Thanks for the question. We believe that this course would add value to your CV and will help you to place yourself in a good position in the competitive employment market. This course will give you an advantage over people who haven't done the course, but we can't confirm any job guarantee as it's completely up to the employer to decide. Many thanks, Help Desk.

This was helpful. Thank you for your feedback.

Jordan asked:

How many hours do I need to pay in a week?

Answer:

Dear Jordan, Thanks for the question. After purchasing a course, you will have a one-year access to the course. Therefore, you can complete the course at your convenient time. There is no fixed time you have to give in a week. Many thanks, Help Desk.

This was helpful. Thank you for your feedback.

Melissa asked:

Is the certificate available to download on the successful completion of this course?

Answer:

Dear Melissa, Thanks for your question. Upon completing and passing in the final exam, you will be able to see the e-certificate and you'll be able to download it as well. However, to get the PDF or hardcopy certificate, you will need to pay some additional fees. Thanks, Help Desk.

This was helpful. Thank you for your feedback.

Kate asked:

Is it possible to do the entire course with an Apple Mac computer (ie no Microsoft software)?

Answer:

Dear Kate, Thanks for your question. Our platform is almost all device friendly including MAC. You can do our courses from you MAC computer without any problem. Thanks Help Desk.

This was helpful. Thank you for your feedback.

Kate asked:

How many hours will this course take?

Answer:

Dear Kate, Thanks for your question. It will take approximately 99 hours to complete the course in one sitting. However, you will have a one-year access to the course. Therefore, you can complete anytime within a year. Thanks, Help Desk.

This was helpful. Thank you for your feedback.

Astuti asked:

Is there any requirements needed to do this course?

Answer:

Dear Astuti, The course is open to all with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language and to be over the age of 16. You will learn everything from the course directly. Thanks Help Desk.

This was helpful. Thank you for your feedback.

Enid asked:

Are the exams taken online? if not how are the exams taken?

Answer:

Dear Enid, Thank you for contacting us. The exam will be taken online. After completing the course, you will be able to sit for the exam at your convenient time as you will have one-year access to the course after purchasing. Thanks

This was helpful. Thank you for your feedback.

Justyna asked:

how much do l have to pay to get PDF certificate after finishing this course ?

Answer:

Dear Justyna, Thank you for contacting us. The PDF Certificate is included in the course price. Thanks

This was helpful. Thank you for your feedback.

maria asked:

Do you provide any material for this course?

Answer:

Hi Maria, Thanks for reaching out. All our courses are completely online and the course materials are online as well. Once you will purchase the course, you will be provided with the course access details so that you can access the course materials. Thanks.

This was helpful. Thank you for your feedback.

Louise asked:

After paying for the course, is there any additional costs?

Answer:

Hi Louise, Thanks for reaching out. The course price includes the exams and e-certificate. If you need the hardcopy certificate, you will need to order it with additional charge. Thanks.

This was helpful. Thank you for your feedback.

Nikol asked:

I’m planning get into administration, but I’ve already got a Level 6 Childcare Diploma, can I enrol on this course? Is it still gonna be £10? Thx

Answer:

Dear Nikol, Thank you for contacting us. The course is open to all from all academic backgrounds, and there are no specific requirements to attend this course. The course price is £10 at the moment. Thanks

This was helpful. Thank you for your feedback.

claudia asked:

Does the course work on Mac book air

Answer:

Dear Claudia, Thank you for contacting us. The course is delivered through our online learning platform, accessible through any internet-connected device. Mac book air is compatible to do the course. Thanks

This was helpful. Thank you for your feedback.

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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