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Office Admin & Receptionist Skills
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Summary

Price
Save 9%
£19 inc VAT (was £21)
Offer ends 27 February 2026
Study method
Online, On Demand
Duration
2.5 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Reed Courses Certificate of Completion - Free
Assessment details
  • Multiple Choice Question (MCQ) (included in price)
Additional info
  • Tutor is available to students
20 students purchased this course

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Overview

Ready to navigate the corporate seas with confidence and poise? Embark on the voyage towards unrivalled professionalism with our 'Office Admin & Receptionist Skills' course. Sailing through modules like Time Management and Communication Skills, become the lighthouse that guides your office through the daily storm.

This comprehensive journey transforms you into the heartbeat of any corporate environment. Our 'Office Admin & Receptionist Skills' course encompasses key areas like effective planning, organising meetings, business writing, and many more. We journey from Reception introduction right through to mastering petty cash management.

This Office Admin & Receptionist Skills training course allows you to handle demanding tasks elegantly, manage your time efficiently, keep immaculate records, and construct engaging business communications. You'll represent your company with polish and finesse, enhance customer service, and seamlessly organise travel and conference arrangements.

Embark on this Office Admin & Receptionist Skills training course today, and illuminate your career path with newfound professionalism. Take the leap, enrol now.

Learning Outcomes:

After completing this Office Admin & Receptionist Skills training course, you will be able to:

  • Execute exemplary office administration and handle reception with efficiency and grace.
  • Demonstrate superior telephone etiquette and excellent customer service.
  • Facilitate meetings, conferences, and travel arrangements with smooth organisation.
  • Implement effective record-keeping systems and manage time wisely.
  • Write professional business correspondence and manage office finances astutely.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Assessment details

Multiple Choice Question (MCQ)

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

14
sections
28
lectures
2h 28m
total

Course media

Description

Uncover the essential skills needed for office administration and receptionist roles. Navigate through modules that delve into the intricacies of representing your company professionally and optimising your time and resources. Be the linchpin in your office's success.

Course Curriculum:

This Office Admin & Receptionist Skills course contains the following curriculum:

  • Module 1: Introduction to Reception and Receptionist
  • Module 2: Business Telephone Skills
  • Module 3: Representing Your Boss and Company
  • Module 4: Mail Services and Shipping
  • Module 5: Travel Arrangements
  • Module 6: Organising Meeting and Conferences
  • Module 7: Time Management
  • Module 8: Record-Keeping and Filing Systems
  • Module 9: Business Writing Skills
  • Module 10: Organisational Skills
  • Module 11: Communication Skills
  • Module 12: Customer Service
  • Module 13: Effective Planning and Scheduling
  • Module 14: Invoicing/Petty Cash

Who is this course for?

This Office Admin & Receptionist Skills course is suitable for:

  • Those aspiring to work in administrative roles within a corporate environment.
  • Receptionists looking to enhance their professional acumen.
  • Office administrators seeking to streamline their operations.
  • Entrepreneurs who wish to better manage their business operations.
  • Professionals aiming to develop their organisation and time management abilities.

Requirements

No formal entry requirements exist for this Office Admin & Receptionist Skills course, which is open to everyone.

Career path

After completing this Office Admin & Receptionist Skills course, you could explore roles such as:

  • Receptionist (£20,000 - £25,000)
  • Office Administrator (£18,000 - £30,000)
  • Executive Assistant (£30,000 - £50,000)
  • Office Manager (£25,000 - £45,000)
  • Personal Assistant (£25,000 - £40,000)

Questions and answers

No questions or answers found containing ''.

Kavana asked:

Is this whole course via reading PDF documents or are there videos too?

Answer:

Hi Kavana, Thank you for your enquiry. This course is text-based which are typically PDFs; no videos are included. You can click on the Preview Course button from the Curriculum for a better understanding.

This was helpful. Thank you for your feedback.
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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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