Skip to content
Office Admin and Receptionist Skills cover image

Office Admin and Receptionist Skills
IOMH

Big Sale: Save 09%! Gift (Minute Taking Administrator) Course| Learn Anytime, Anywhere| Free Assessment| Lifetime Access

Summary

Price
Save 9%
£19 inc VAT (was £21)
Offer ends 09 January 2026
Study method
Online
Duration
9 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
20 CPD hours / points
CPD What's this?
Certificates
  • Certificate of Completion - Digital Certificate - £5.99
  • Certificate of Completion - Hard copy Certificate - £12.99
Assessment details
  • Assessment Fees (included in price)
Additional info
  • Tutor is available to students
5 students purchased this course

Add to basket or enquire

Buy with Apple Pay Buy with Google Pay

AI summary

This comprehensive Office Admin and Receptionist Skills course equips learners with the essential knowledge and practical abilities to excel in front-desk and administrative roles across diverse sectors.

What you'll learn
  • Understand the key responsibilities of a receptionist and office administrator
  • Develop confident communication and interpersonal business techniques
  • Gain effective telephone and customer service handling skills
  • Learn efficient meeting, travel, and diary coordination methods
  • Build competence in record keeping, filing, and invoicing
  • Enhance written, time management, and organisational abilities
Who the course is for
  • Individuals aspiring to pursue a career as receptionists
  • Administrative professionals seeking to enhance their office management skills
  • Entry-level employees aiming to transition into receptionist roles
  • Entrepreneurs or small business owners handling front desk operations
  • Anyone interested in developing comprehensive administrative and organisational abilities
Key features
  • Suitable for learners wanting flexibility
  • Includes an MCQ exam or assignment to test skills and knowledge
Skills & outcomes
  • This is a skills-based course designed to build practical knowledge and abilities in office administration and receptionist duties
  • The skills covered can be beneficial for roles such as Receptionist, Administrative Assistant, Executive Assistant, Office Manager, and Personal Assistant
  • Learners will receive a Certificate of Completion upon successful completion of the course

AI generated summary, may contain mistakes. Full details in course description.

Was this helpful?

Overview

Offices across the UK rely on capable administrators and receptionists to keep operations running smoothly. With over 1.6 million administrative professionals currently employed in the UK, and demand expected to grow by 3.3% over the next five years, this profession offers stability, opportunities for growth, and access to a diverse range of sectors—from healthcare and law to finance and education. Mastering administrative and receptionist duties is essential to making a lasting impression in any business environment.

This Office Admin and Receptionist Skills course provides the core knowledge required to excel in a front-desk or administrative role. From organising meetings and managing records to handling phone calls and customer interactions, you’ll gain essential office-based capabilities needed to support your team and represent your organisation professionally. You’ll also build foundational understanding of business writing, invoicing, scheduling, and time management.

Whether you aim to start a career in office administration or wish to enhance your current profile, this Office Admin and Receptionist Skills course equips you with strong organisational, communication, and planning skills to improve your career prospects. Step into your next role with confidence and skill.

After completing this Office Admin and Receptionist Skills course, thelearner will be able to learn:

  • Understand the key responsibilities of a receptionist and office administrator.
  • Develop confident communication and interpersonal business techniques.
  • Gain effective telephone and customer service handling skills.
  • Learn efficient meeting, travel, and diary coordination methods.
  • Build competence in record keeping, filing, and invoicing.
  • Enhance written, time management, and organisational abilities.

★★★ Get An Additional Course as a Gift! ★★★

  • ➥ Gift Course 01: Minute Taking Administrator

Why Prefer This Office Admin and Receptionist Skills Course?

  • Earn CPD-Accredited Certificates – After Completion!
  • CPD-Accredited Courses – Sign Up for One, Get One Free!
  • Instant Access – Start Learning Right Away
  • 24/7 Expert Tutor Support – Help When You Need It
  • Budget-Friendly – High Quality, Low Cost
  • Learn at Your Own Pace – Anytime, Anywhere
  • Lifetime Access – Revisit the Course Anytime, Forever

Certificates

Certificate of Completion - Digital Certificate

Digital certificate - £5.99

  • You will immediately get your CPD Accredited Digital Certificate for £5.99 (each).

Certificate of Completion - Hard copy Certificate

Hard copy certificate - £12.99

  • You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

Assessment details

Assessment Fees

Included in course price

CPD

20 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This Office Admin and Receptionist Skills Course has several modules; each module is easy to understand and delivers to-the-point content. If you need any help with any module or have any questions while studying the course, your designated tutor will provide you with continuous assistance so that you can complete each lesson in the Office Admin and Receptionist Skills Course successfully and swiftly.

Office Admin and Receptionist Skills Course Curriculum:

  • Module 01: Introduction to Reception and Receptionist
  • Module 02: Business Telephone Skills
  • Module 03: Representing Your Boss and Company
  • Module 04: Mail Services and Shipping
  • Module 05: Travel Arrangements
  • Module 06: Organising Meetings and Conferences
  • Module 07: Time Management
  • Module 08: Record Keeping and Filing Systems
  • Module 09: Business Writing Skills
  • Module 10: Organisational Skills
  • Module 11: Communication Skills
  • Module 12: Customer Service
  • Module 13: Effective Planning and Scheduling
  • Module 14: Invoicing/Petty Cash
  • Module 15: Business Environment

Process of Evaluation

After studying the Office Admin and Receptionist Skills Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

Certificate of Completion - Digital / PDF Certificate

After completing the Office Admin and Receptionist Skills Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each)

Certificate of Completion - Hard copy Certificate

  • You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

Who is this course for?

This Office Admin and Receptionist Skills course is suitable for:

  • Individuals are aspiring to pursue a career as receptionists.
  • Administrative professionals seeking to enhance their office management skills.
  • Entry-level employees aiming to transition into receptionist roles.
  • Entrepreneurs or small business owners handling front desk operations.
  • Anyone interested in developing comprehensive administrative and organisational abilities.

Requirements

Therefore, you don’t need any educational qualification or experience to enrol on this Office Admin and Receptionist Skills Course.

Career path

After completing the Office Admin and Receptionist Skills course, you'll be equipped for various roles in the UK's vibrant education sector. Like as:

  • Receptionist: £18K to £25K/year.
  • Administrative Assistant: £20K to £30K/year.
  • Executive Assistant: £25K to £40K/year.
  • Office Manager: £28K to £45K/year.
  • Personal Assistant: £22K to £35K/year.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Management courses, Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.