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Office Admin and Receptionist Skills

Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days | No Hidden Fee | No Additional Fee


1 Training

Summary

Price
Save 97%
£10 inc VAT (was £349)
Offer ends 07 July 2020
Study method
Online, self-paced
Duration
40 Hours
Qualification
No formal qualification
CPD
16 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price

674 students purchased this course

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Overview

The Diploma in Office Admin & Receptionist Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.

This Office Admin and Reception Skills Diploma will be the ideal solution and the easiest course you will experience. We will offer you the opportunity to study 24/7 wherever you are in the world. This course is opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International.

  • Free E-certificate (No additional cost for E-certificates)

Why should I choose 1Training?

  • Free both e-certificate and printed certificate
  • Accredited qualification
  • Excellent quality video tutorials
  • Get Tutor support Monday-Friday
  • Get one year's access to the course
  • Get support by phone, live chat, and email
  • Join our friendly online learning platform
  • Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.

CPD

16 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Learn for less with 1Training discount courses online! You’ll love 1Training’s excellent quality, competitive prices, and first class learner support. With this excellent discount course you can expect professional qualification, which will enable you to enhance your CV in no time, and for less!

What skills am I going to get from this course?

  • By enrolling to this course, you’ll learn how to conduct administrative procedures.
  • In this course, you’ll learn how to produce standard documents.
  • This course will teach you about report and letter writing.
  • On completion of this course, you’ll learn master key Microsoft Office programs.
  • Having this course, you will become masters of data management and record keeping.
  • Logging in to this course, you’ll develop your typing speed.
  • This course gives you the knowledge in CV and cover letters writing.
  • In this course, you’ll gain the best management, receptionist and customer service skills.
  • At the end of this course, you can be the motivator of your employees.

Course Duration:

Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

COURSE CURRICULUM

1. DEVELOPING CUSTOMER SERVICE SKILLS

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

2. BUSINESS REPORTS AND LETTER WRITING

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

3. E-MAILS WRITING TIPS

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

4. TYPING SPEED DEVELOPMENT

  • Effective Typing

5. TIPS FOR SPEED READING

  • Tips for Speed Reading

6. MICROSOFT WORD

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

7. MICROSOFT EXCEL

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

8. MICROSOFT POWERPOINT

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering Speech
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

9. MICROSOFT OUTLOOK

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

10. MICROSOFT ACCESS

  • Introduction to MS Access
  • Creating Tables & Setting up Properties
  • Queries
  • Creating Forms & Reports
  • Working with Macros, Integrating Access with Office Suite
  • Database Management
  • Exercise Files- Microsoft Access 2016

11. DIARY MANAGEMENT

  • Diary Management
  • Diary and Time Management with Outlook

12. HANDLING CONFIDENTIAL DOCUMENTS

  • Handling Confidential Documents

13. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN/ MANAGER

  • Job functions and Description of Office Administrator and Manager

14. SUCCESSFUL MEETING MINUTES

  • Taking Minutes

15. NOTE TAKING

  • Note Taking
  • Exercise Files: Note Taking

16. DOCUMENT PROOFREADING

  • Document Proofreading

17. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS

  • Appointment Booking and Arrange an Interview

18. DELIVERING POSTAL MAIL

  • Delivering Postal Mail

19. DICTATING

  • Dictating

20. ORGANISING A MEETING

  • Organising a Meeting
  • Exercise Files: Organising Meeting

21. DATA MANAGEMENT, RECORD KEEPING AND FILING

  • Data Management & Record Keeping

22. EVENT PLANNING

  • Event Planning Essentials

23. ARRANGE BUSINESS TRAVEL & ACCOMMODATION

  • Arranging Business Travel and Accommodation

24. BOOKKEEPING

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

25. QUICKBOOKS FOR PAYROLL MANAGEMENT

  • Introduction to QuickBooks
  • Setting up the Employee Payroll
  • Running the Payroll
  • Exercise Files: QuickBooks for Payroll Management

26. INVOICING/PETTY CASH

  • Invoicing and Petty cash

27. SUPERVISING AND MONITORING THE OFFICE WORKS

  • Supervising and monitoring the office works

28. TIME MANAGEMENT

  • Introduction to Time Management
  • Fundamentals of Productivity
  • How to Use Your Calendar Effectively
  • Setting up Priorities and Schedule
  • Timer Budgeting
  • Exercise Files: Time Management

29. MOTIVATING EMPLOYEES

  • Motivating Employees

30. CREATING AN EFFECTIVE CV AND COVER LETTER

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV
  • Exercise Files: Creating an Effective CV

How will I be assessed?

  • At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

What Certification am I going to receive?

If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills.

Those who successfully pass this course will be awarded a Office Admin & Reception Skills Diploma.

Who is this course for?

  • Job hunters & School leavers
  • College or University student & graduates
  • Personal assistant & Receptionist
  • Assistant for company director
  • New or Temporary staff
  • Office Administrators & Office managers
  • Office clerk, Marketing assistant & Administration Assistant
  • Secretary or Executive
  • Web content writers & Bloggers
  • Technical, business & Report writers

Requirements

You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Career path

There are different paths in which your career could develop. You can be an office administrator, office manager, team supervisor or you can become a Personal Assistant for company director and executives or for senior management positions.

Questions and answers


No questions or answers found containing ''.


Jayne asked:

How long do you have to complete this course can you do it with a tablet at home ?

Answer:

Dear Jayne Thank you very much for your query. The course duration is 40 Guided Learning Hours. Yes you can access the course with any online device. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

José Manuel asked:

Do I need to be working in an office in order to complete this course ?

Answer:

Dear José Thank you very much for your query. You can enroll if you have an online device to follow the course. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Jade asked:

Hi I don’t have access to any Microsoft programs or a laptop. I can only work from my phone. Would I still be able to do this course? Thanks

Answer:

Dear Jade Thank you very much for your query. You can, if you find it convenient to access it on an android phone and there should be an internet connection and Microsoft Office software installed in it.The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lorraine asked:

Hi there? Once I enrolled on the following course, will someone get in touch with me?

Answer:

Dear Lorraine Thank you very much for your query. Once you enroll you will receive the links and logins to access the online study platform. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lorraine asked:

When is the deadline for this course?

Answer:

Dear Lorraine Thank you very much for your query. You will receive 40 Guided learning hours and you will receive 24/7 access for 365 days once you get enrolled. The offer ends tomorrow, so hurry up and get the discount. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lorraine asked:

How much this course cost?

Answer:

Dear Lorraine Thank you very much for your query. Course fee is £10 , Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Charlotte asked:

is there any text books i can buy to do this course with? as i’m interested in it and would also prefer a book to work out of. please let me know

Answer:

Dear Charlotte Thank you very much for your query. This is an Online, self-paced course where you get access 24/7 for 365 days. You will get access to excellent quality study materials which are online videos and text material once you get enrolled. The offer ends today, so hurry up and get the discount . Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Beth asked:

Hi I’ve just joined but only have an Apple iPhone to do this on. Hope it’s suitable.

Answer:

Dear Sir/Ma'am Thank you very much for your query. This course is accessible on any online device with the relevent softwares. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

kay asked:

What level is this course?

Answer:

Dear Kay Thank you very much for your query. If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills. Hurryup to enjoy the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Sara asked:

I am wishing to upskill during my time on furlough so I am in full time employment. Are we bound in any way to Reed on completion of the course?

Answer:

Dear Sara Thank you very much for your query. Only you will recive the accredited certificate if you complete the course,.The course duration is 40 Hours. However learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Hurry up to grab the discount, as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lorraine asked:

Hi 1 Training, I have 1 question. How can I enrol on this course?

Answer:

Dear Lorraine Thank you very much for your query. Just click on the Add to basket and pay online to get enrolled. Then you will recieve the login link and the details to start the course, Hurry up to enjoy the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lorraine asked:

Hi 1 Training, I have 2 questions. Do I need to be working to do this course? Can I do this course while we are currently on lockdown?

Answer:

Dear Lorraine Thank you very much for your query. You can enroll as this is an online course, You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you. Hurry up to enjoy the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Elizabeth Woolrich asked:

Would i need Office 365 as i only have Microsoft Office to do the Admin and Receptionist Course discounted price of £10.00.

Answer:

Dear Elizabeth Thank you very much for your query. You need to have the MS Office 2016 to follopw this course.Purchasing it wont be a waste as it could be used for your work aswell. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Pavandeep asked:

Hi, please could you tell me if the Diploma will be recognized/acceptable abroad. Thanks

Answer:

Dear Sir/Ma'am Thank you very much for your query. If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills.Which is a recognized qualification. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Chinette asked:

Once I done the course will I need to renew it

Answer:

Dear Chinette Thank you very much for your query. Those who successfully pass this course will be awarded a Office Admin & Reception Skills Diploma.Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Melissa asked:

Is this whole course really just £10?

Answer:

Dear Melissa Thank you very much for your query. Yes it is, the discount ends tomorrow. Hurry up to enjoy the discount. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Ruth asked:

If you fail the multiple choice test, do you offer retakes?

Answer:

Dear Ruth Thank you very much for your query. You can retake the exam with a small subscription however there is a less chance for you to get failed as all the study materials are well structured. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Muqaddas asked:

Which level this course is equal to?

Answer:

Dear Muqaddas Thank you very much for your query. If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills. It is level 3. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lucy asked:

Is there a charge if you don't compete the course.

Answer:

Dear Lucy Thank you very much for your query. The initial fee is £10 . Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

sandeep asked:

Hi I am sandeep I am really interested in this course. How much is the full cost including everything like assessment and certificate etc. Thanks

Answer:

Dear Sandeep Thank you very much for your query. The course fee is £10 and Exam(s) / assessment(s) is included in price. Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Ann-Marie asked:

Hi how much is the exam/assessment ?

Answer:

Dear Ann-Marie Thank you very much for your query. You only need to pay £29 for assessment and certification when you submit your assignment.The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

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Service
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Content
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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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