Office Admin and Receptionist Skills - CPD Accredited

Exam Included . CPD Accredited Qualification . Lifetime access . Immediate Result

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£10 inc VAT (was £175)
Offer ends 30 January 2020
Study method
Online, self-paced
Access to content
Lifetime access
30 CPD points / hours
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

21 students purchased this course

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This Office Admin and Receptionist Skills course is an ideal tool for learners wanting to gain knowledge in the field of office administration, whether it is for the purpose of pursuing a career as an Office Admin and/or a Receptionist, or wanting to gain knowledge to advance for further study in the fields of administration to work within an organisation at a higher level.

With this Office Admin and Receptionist Skills course, you will learn to handle external or internal communication or management systems. Unveil the secret trick of completely prioritising work and use the tools to fight procrastination. You will also learn to organise, arrange and coordinate meetings, and manage clerical or other administrative duties.

Besides, discover what it takes to be a skilledReceptionist, get insider information into building customer relations and dealings with complicated clients, and maintaining a clean and enjoyable working environment.

Office Admin and Receptionist Skills Course suitable for anyone aspiring to or already working in this field or simply want to learn deeper into Office Admin and Receptionist course. You will be able to download your certificate instantly without any cost, once you complete the course.

To make this Office Admin and Receptionist Skills course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into the bite-size module for your convenience. You can study at your own pace or become accredited within hours!

If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Course media


What will you learn in this Office Admin and Receptionist Skills Course

Module 01

This module will teach you about Admin Support. The core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

Module 02

In this module you will learn all about Administrative Management. Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

Module 03

This module will teach you about Organisational Skills. Good organizational skills can prove beneficial in many areas of life, including personal and business areas. The organization can increase a person’s general productivity, project management, and can even affect his memory and retention skills.

Module 04

In this module you will learn all about Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls.

Module 05

This module will teach you about customer Relations & Dealings. Keeping a positive mental attitude in the face of difficulty isn’t easy. In fact, according to psychologists, our brains seem to be hardwired to focus on the negative, as studies have shown.

Module 06

In this module you will learn all about Professional Telephone Receptionist Skills. Common skills needed are ways to manage your time and organize all assignments and duties. When building your virtual team, remember to find employees that can work well under minimal supervision and can function with different types of technology.

Method of Assessment:

Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly.


After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9.

Who is this course for?

Office Admin and Receptionist Skills Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field.


Our Office Admin and Receptionist Skills is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc.

Career path

This Office Admin and Receptionist Skills course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.

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