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Office Admin and Reception Skills

Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days | No Hidden Fee | No Additional Fee


1 Training

Summary

Price
Save 97%
£10 inc VAT (was £349)
Offer ends 14 July 2020
Study method
Online, self-paced
Duration
40 Hours
Qualification
No formal qualification
CPD
16 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1,631 students purchased this course

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Overview

Those working as receptionist or in administration or role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. Our receptionist and office admin training provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.

Our Office Admin and Reception Skills offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International.

  • Free E-certificate (No additional cost for E-certificates)

Why should I choose 1Training?

  • No Hidden Fees
  • The price shown on Reed is for the whole course, including the final exam and free e-certificate.
  • Accredited qualification
  • Excellent quality video tutorials
  • Get one year's access to the course
  • Get support by phone, live chat, and email
  • Join our friendly online learning platform
  • Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.

CPD

16 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Learn for less with 1Training discount courses online! You’ll love 1Training’s excellent quality, competitive prices, and first class learner support. With this excellent discount course you can expect professional qualification, which will enable you to enhance your CV in no time, and for less!

What skills am I going to get from this course?

The course provides the the opportunity to gain recognised skills in:

  • Microsoft Word, Excel, Powerpoint, and Outlook
  • Diary management, record keeping and filing
  • Business, report and e-mail writing
  • Handling confidential documents
  • Taking notes, dictating, and proofreading
  • Arranging interviews, bookings, and travel
  • Delivering mail
  • Speed reading and speed typing
  • Creating an effective CV and cover letter
  • Receptionist, customer service skills, and telephone skills

Course Duration:

Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

Course Curriculum

1. Diary management

  • Diary Management
  • Diary and Time Management with Outlook

2. Business reports and letter writing

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing

3. E-mails writing tips

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

4. Handling confidential documents

5. Successful meeting minutes

6. Note taking

7. Data management, record keeping and filing

8. Appointment booking and arranging interviews

9. Delivering postal mail

10. Dictating

11. Tips for speed reading

12. Creating an effective cv and cover letter

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV

13. Typing speed development

14. Microsoft word

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document

15. Microsoft excel

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros

16. Microsoft powerpoint

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering Speech
  • Reusing and Sharing Presentations

17. Microsoft outlook

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

18. Receptionist and customer service skills

  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

How will I be assessed?

  • At the end of the course learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish.

What Certification am I going to receive?

Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost.

Who is this course for?

  • Job hunters & School leavers
  • College or University student & graduates
  • This course is ideally suited to anyone hoping to gain employment in an office based role, you don’t have to have experience

Requirements

  • You must be 16 or over
  • You should have a basic understanding of English, Maths and ICT
  • You will need a computer or tablet with internet connection (or access to one)

Career path

With this qualification, there are various roles open to you, including:

  • Receptionist
  • Veterinary Receptionist
  • Medical Receptionist
  • Secretary
  • Legal Secretary
  • Office Administrator
  • Office Assistant
  • Executive Assistant
  • Personal Assistant

Questions and answers


No questions or answers found containing ''.


Gina asked:

I have been made redundant, I have noticed a lot of jobs for a receptionist, will this course help me improve my job prospects?thanks.

Answer:

Yes, Kindly note that Those working as a receptionist or in administration or role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. Our receptionist and office admin training provide a course which will give you practical knowledge and training in the fundamentals of administration and reception.

This was helpful. Thank you for your feedback.

marina asked:

I have purchased the course. How do log in as I haven't received anything?

Answer:

Dear Marina Thank you very much for your query. Apologies for the inconvinience caused. The logins have been sent to you immediately once you have purchased the course, However we will resend the logins and the link. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Sharon Thornton asked:

How many times can the exam be taken?

Answer:

Dear Sharon Thank you very much for your query. The exam can be retaken upon a subscription. However since the study material are well organized there is very less chance to get failed at the 1st attempt. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Linda asked:

How much is the course can mature people with no experience take the course

Answer:

Dear Linda Thank you very much for your query. The course price is £10, Yes of course you can enroll if You have a basic understanding of English, Maths and ICT. Hurry up to grab the discount. As it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Zoe asked:

Will this course lead into a job in Admin?

Answer:

Dear Zoe Thank you very much for your query. With this qualification, there are various roles open to you, including: Receptionist Veterinary Receptionist Medical Receptionist Secretary Legal Secretary Office Administrator Office Assistant Executive Assistant Personal Assistant Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Alessandra asked:

I need get this course online..

Answer:

Dear Alessandra Thank you very much for your query. This is an online course and you can access it any time anywhere. The offer ends tomorrow, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Diana asked:

Hello. Where can i find the course? Purchased 2days ago

Answer:

Dear Diana Thank you very much for your query. Regrets for the inconvenience caused. One of our customer service executive will contact you soon and you will receive the login details. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Shawny asked:

Are there hidden fees to the course ? If the course states £10 will you be expected to pay anything more once completed the course?

Answer:

Dear Shawny Thank you very much for your query. No. The Exam(s) / assessment(s) is included in price. The price shown on Reed is for the whole course, including the final exam and free e-certificate. So there are no hidden fees. The offer ends tomorrow, so hurry up and get the discount as this course is specially designed for anyone hoping to gain employment in an office based role. Once you enroll you will get access 24/7 for 12 months. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Cefyn asked:

Hello. I'm looking at this as a dyslexic receptionist. Is there any provision on this course for that? Speed reading is a bit of a struggle for me.

Answer:

Dear Sir/Ma'am Thank you very much for your query. This will teach you Speed reading and speed typing,Handling confidential documents, Taking notes, dictating, and proofreading, Arranging interviews, bookings, and travel. Delivering mail. Please refer the career path listed. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Georgia asked:

I want to do this course will I need access to PowerPoint, excel ect on my laptop?

Answer:

Dear Georgia Thank you very much for your query. Yes you need yo have the MS office software installed. Hurry up to enjoy the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lynn asked:

Hi how much is the course, is it open to mature students

Answer:

Dear Lynn Thank you very much for your query. Yes of course you can enroll. The course price is £10. Exam(s) / assessment(s) is included in price. Hurry up to grab the discount. As it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Arun asked:

I am office skilled at a German college including Microsoft suite 20 Years ago. Recently 6 month experience Will this course help me?

Answer:

Dear Arun Thank you very much for your query. Yes ofcourse, With this qualification, there are various roles open to you, including: Receptionist Veterinary Receptionist Medical Receptionist Secretary Legal Secretary Office Administrator Office Assistant Executive Assistant Personal Assistant Hurry up ! as the discount ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Anna asked:

Is it possible to get all course material in text form. Eg transcripts for the video files?

Answer:

Dear Anna Thank you very much for your query. This contains well sturctured text and video study materials. And learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Hurry up ! as the discount ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Abbey1976 asked:

Can this course be completed on an iPad?

Answer:

Dear Sir/Ma'am Thank you very much for your query. Yes ofcourse you can access the course in any online device with relevent softwares. Hurry up ! as the discount ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Nicolle asked:

Im 53, Ive been a bookkeeper for 18yrs, I was made redundant over 2 years ago, I have really battled to get a job. Shld i take this course. Nicolle

Answer:

Dear Nicolle Thank you very much for your query. Yes this is an ideal aourse for you.You can enroll. And hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Alex asked:

I don’t have access to any video from the course. What can I do?

Answer:

Dear Alex Thank you very much for your query. Apologies for the inconvinince caused, You must have recived the link and the login details, please check your email spam folder. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Viktoria asked:

Hello. Where can I find the course? Purchased yesterday, but I haven't received any link yet......

Answer:

Dear Viktoria Thank you very much for your query. As soon as you purchased we will be sending the links with the login details. Please check your spam folder of your email if stiil not recieved please contact our customer service department. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Maggie asked:

How long after purchase will the course links be sent please? Paypal suggests it is a direct debit so can I just be assured this is not a recurring DD

Answer:

Dear Sir/Ma'am Thank you very much for your query. You will receive the links and login details once you pay nad enroll. You can pay via debit/credit card or paypal. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

James asked:

Hi Do I need Microsoft word on my laptop to do this course ? Regards James

Answer:

Dear James Thank you very much for your query. Yes you need to have the MS software installed to follow the course. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lina Paula asked:

when I am goin to receive the course ? I havent got anything yet?

Answer:

Dear Lina Paula Thank you very much for your query. The login details and the links must have recieved by you as we send it once you purchase and enroll. Please contact our customer service if you didnt recive it again. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Adeeb asked:

Hi is there videos in this course aswell or just writing?

Answer:

Dear Adeeb Thank you very much for your query. It contains PDF text material as well as videos whichare well structured for you to get qualified. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Alice asked:

How is this course delivered? Are there any video tutorials included? What is the relative split between video and pdf materials please?

Answer:

Dear Alice Thank you very much for your query. Yes there are video materials and PDF text material as well. And approximately 90% is video material. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

britt asked:

is this an accredited training company? will this be noticeable to hiring companies?

Answer:

Dear Britt Thank you very much for your query. Yes it is. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Which is accredited by CPD iAP. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Jade Louise asked:

I have bought the course. How do I log in to the course?

Answer:

Dear Jade Louise Thank you very much for your query. You must have received the logins via an email once you get enrolled. And one of our customer service representative will contact you soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lara asked:

Hi will i need to have word, excel and power point on my computer to complete this course?

Answer:

Dear Lara Thank you very much for your query. Yes you need to have the software installed. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Madalene asked:

I am over 60 years old working in a office at present , not living in the UK would course still be relevant if I returned to the Uk at a later stage

Answer:

Dear Madalene Thank you very much for your query. You can enroll online. Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. The career path is as follows Receptionist Veterinary Receptionist Medical Receptionist Secretary Legal Secretary Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Seyi asked:

Hi When will this offer ends?

Answer:

Dear Seyi Thank you very much for your query. The offer ends 14th February. Hurry up to grab the discount. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Monika asked:

Hello where can I find my course?? I purcased 4 days ago and Im waiting my login details to start my course

Answer:

Dear Monika Thank you very much for your query. Apologies! One of our customer service executive will contact you soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

rach asked:

is this a recognised qualification ?

Answer:

Dear Rach Thank you very much for your query. With this recognized qualification ,there are various roles open to you, including: Receptionist Veterinary Receptionist Medical Receptionist Secretary Legal Secretary Office Administrator Office Assistant Executive Assistant Personal Assistant Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lucy asked:

Is there any penalty if you don't complete the course ?

Answer:

Dear Lucy Thank you very much for your query. No.Once you pay and enroll you will get an exam. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Lucy asked:

If you buy the course now do you have to start studying straight away ?

Answer:

Dear Lucy Thank you very much for your query. Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Alessandra asked:

I will need some books as well for help more

Answer:

Dear Alessandra Thank you very much for your query. Tutor is available to students and the study material contains videos and text files to cater you better. The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Nat asked:

Do I need to have the relevant programs on my computer already?

Answer:

Dear Nat Thank you very much for your query. You need to have the softwares installed on your computer. The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Susan asked:

I have no laptop/tab can I do this at my local library?

Answer:

Dear Susan Thank you very much for your query. This is an online course, Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G. The offer ends tomorrow, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Linda asked:

I’ve never worked as a receptionist before but it really appeals to me. Would I be taken seriously if I’ve not been in this line of work before?

Answer:

Dear Linda Thank you very much for your query. You can enroll. These intensive on line courses are opened to anyone with an interest in the topic and give you access to world-class learning led by the course provider. The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Rebecca asked:

Is this qualification recognised within the industry ?

Answer:

Dear Rebecca Thank you very much for your query. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Since this is a Accredited qualification there are various roles open to you, including:Receptionist,Veterinary Receptionist,Medical Receptionist,Secretary,Legal Secretary,Office Administrator,Office Assistant,Executive Assistant,Personal Assistant. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Zoe asked:

Can you get a hard copy of your certificate?

Answer:

Dear Zoe Thank you very much for your query. Successful candidates will receive a free e certificate & a printed certificate will be issued for £19 inside UK and £24 outside UK.The offer ends tomorrow, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Mia asked:

Why are people saying this course is fake? Can you reassure me that it is legitimate please?

Answer:

Dear Mia Thank you very much for your query. That is not true. You can check the number of students who has purchased. Which is 180. The offer ends this Friday, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Fariha asked:

Is this a level 2,3 or 4 course??

Answer:

Dear Fariha, Thank you for your query. Note that the Office Admin and Reception Skills course CPD course yielding 16 CPD upon successful completion. This is not a formal qualification we are providing. The qualification we are providing is our own stand-alone qualification which is certified by CPD. This is not to be compared with any other levels set by any awarding body. Regards, Student Support Team

This was helpful. Thank you for your feedback.

Boryana asked:

Do I get a level or certification upon completion?

Answer:

Dear Boryana, Thank you for your query. Yes, Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Rosemary asked:

Please how can I start the course also I have access to a mobile phone and internet can I still start the course?

Answer:

Dear Rosemary, Thank you for the query. Yes. Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet, and Smartphone devices. So, you can access your course on internet Wi-Fi, 3G or 4G. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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