Office 365 Administration Basics (Admin, Secretarial, Team Management & Communication)

StudyHub

CPD Accredited Hard Copy Certificate

Hard copy certificate - Included

CPD Accredited PDF Certificates

Digital certificate - Included

MCQ/Assignment

Included in course price

This programme unifies Office administration, PA skills, performance and team management, meeting discipline, document control, and workplace compliance. Build confidence with Word, PowerPoint, Outlook, master minutes and email tone, align to UK employment law and H&S standards, and support leaders with organised information flows—so daily operations are faster, safer, and easier to audit.

What You Will Learn In Each Course:

• Course 01: Office Skills Training — Core admin workflows, calendars, task prioritisation, and service mindset.
• Course 02: Admin, Secretarial & PA — Diary/travel, gatekeeping, stakeholder comms, and executive support.
• Course 03: Corporate Paralegal — Contracts, confidentiality, and document handling aligned to policy.
• Course 04: Performance Management — KPIs, feedback cycles, and simple scorecards for teams.
• Course 05: Team Management — Delegation, 1:1s, and meeting rhythms that keep work on track.
• Course 06: Microsoft Word, PowerPoint & Outlook — Templates, professional decks, inbox rules, and scheduling.
• Course 07: Health and Safety in the Workplace Level 2 — Hazard awareness, responsibilities, and reporting.
• Course 08: Business Etiquette and Professionalism Training — Tone, presence, and brand-safe communication.
• Course 09: Workplace First Aid Training — Primary survey, CPR/AED basics, incident documentation.
• Course 10: Information Management — Version control, access levels, and retention principles.
• Course 11: Facilities Management and Workplace Services — Space, vendors, and service-level coordination.
• Course 12: UK Employment Law — Contracts, policies, equality, and compliant processes.
• Course 13: Communication and Organisational Skills — Clear writing, time-blocking, and follow-up discipline.
• Course 14: Meeting Management Online — Agendas, roles, timings, and action tracking in virtual settings.
• Course 15: Minute Taking Certificate — Neutral notes, decisions, and actions captured accurately.
• Course 16: Document Control — Naming standards, registers, approvals, and audit trails.
• Course 17: Touch Typing — Speed, accuracy, and ergonomic technique for higher output.
• Course 18: Email Writing — Reader-first structures, subject lines, and escalation etiquette.
• Course 19: Public Speaking — Voice, stance, and message clarity for briefings and updates.
• Course 20: Leadership Skills — Self-awareness, motivation, and practical decision-making.
• Course 21: Corporate Risk And Crisis Management — Risk logs, response roles, and continuity basics.
• Course 22: Cross-Cultural Awareness Training — Inclusive habits and global etiquette for teamwork.
• Course 23: Equality, Diversity and Discrimination — Legal duties and everyday behaviours that build fairness.
• Course 24: Level 3 Coaching & Mentoring Course — Goals, feedback, and growth-oriented conversations.
• Course 25: Presentation Skills — Story, slides, and delivery for confident stakeholder updates.
  
  

5 Extraordinary Career Oriented Courses to reimagine and refine your success techniques:

• Career Development Plan Fundamentals — Map your role progression and skill milestones.
• CV Writing and Job Searching — Present measurable admin and coordination impact.
• Interview Skills: Ace the Interview — Structure STAR answers for operations/EA roles.
• Video Job Interview for Job Seekers — Confident, concise remote communication.
• Create a Professional LinkedIn Profile — Showcase certifications and portfolio artefacts.
  
  

Certification

After successfully completing the learning and assessment for Office 365 Administration Basics (Admin, Secretarial, Team Management & Communication), you’ll receive a digital PDF certificate and transcript. Original Hard Copy certificates must be bought separately for an extra £8.

• Administrators, secretaries, PAs, and office coordinators
  
  
• Team leads seeking stronger planning and communication
  
  
• Career changers moving into admin/office roles
  
  
• Graduates and returners building confidence with Office 365
  
  
• Anyone supporting managers in hybrid workplaces

There are no formal prerequisites or qualifications required. We’ve designed this curriculum to be accessible to all, irrespective of prior experience or educational background.

• Office Administrator / Coordinator – £22,000–£30,000
  
  
• Executive Assistant / PA – £28,000–£40,000
  
  
• Team Leader / Office Manager – £30,000–£42,000
  
  
• Facilities / Operations Coordinator – £25,000–£35,000

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