Non-Clinical Mandatory Training Course

Welcome to Ad Vitam Learning's online mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments. This mandatory training course package for non-clinical health and social care workers was developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Training Framework (CSTF), the Health and Safety Executive (HSE), and the Care Quality Commission (CQC) recommendations for health and social care providers.

These e-learning courses for non-clinical staff are also in line with current legislation and the Code of Professional Conduct.

Course aims and objectives

Ad Vitam Learning's online training package for non-clinical health workers helps to meet the statutory requirements of the NHS and private healthcare sector and professional code of conduct. Ad Vitam Learning is committed to keeping up to date with changes in relevant UK legislation, national directives and requirements on a mandatory training programme to ensure that it reflects changing legal, risk and service requirements. To that end, our mandatory and statutory modules are guided by the following:

• The Care Quality Commission (CQC) guidance for health and social care providers
• Skills for Health's UK Core Skills Training Framework (CSTF)
• NHS frameworks' guidance for non-clinical staff

Ad Vitam Learning develops appropriate mandatory training to meet the NHS quality standards and performance ratings. Our health and safety courses for non-clinical workers help to reduce injuries and avoid subsequent claims due to negligence and malpractice, improve staff morale, provide safe and effective care and improve the patient experience.

What is covered in this online mandatory package?

Our non-clinical mandatory training package covers the following modules:

• Professional Boundaries in Healthcare
  
  • Code of Professional Conduct
  • Key Legislation and National Guidelines
• Understanding your Role and Responsibilities
  
  • Criminal Convictions
  • Fitness to Practice
• CSTF Health and Safety and Welfare, including:
  
  • Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
  • Control of Substances Hazardous to Health (COSHH) Regulations
  • Display Screen Equipment
  • Risk Assessment
  • Waste Management
  • Bullying and Harassment
  • Stress Management
• CSTF Information Governance CSTF, including:
  
  • Caldicott Principles
  • Confidentiality
  • Information Security
  • Data Protection
  • Record Management
  • Counter Fraud
• Documentation and Record-Keeping
• CSTF Conflict Resolution CSTF, including:
  
  • Effective Communication
  • Handling Violence & Aggression
  • Managing Risk, Minimising Restraint
  • Lone Workers
• Complaints Handling
• Consent Training
• CSTF Equality, Diversity, and Human Rights
• CSTF Safeguarding Adults Levels 1 & 2
• CSTF Safeguarding Children Levels 1 & 2
• CSTF Preventing Radicalisation Level 1 & 2
• Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)
• Mental Health Act
• CSTF Infection Prevention and Control Levels 1 & 2, including:
  
  • MRSA
  • Waste Management
• Food Safety Awareness Levels 1
• CSTF Fire Safety Awareness
• Manual Handling Objects Level 2
• CSTF Moving and Handling of People Levels 2
• CSTF Resuscitation - Basic Life Support (BLS) Levels 1 & 2, including:
  
  • National Early Warning Score (NEWS)
  • SBAR
  • First Response

Assessment and certification

At the end of each individual online mandatory training module, learners will be required to complete an online assessment. On successful completion of the knowledge test (80% pass mark), learners will be able to download a FREE CPD certificate for each module that is valid for one year.

Alternatively, view our classroom mandatory training calendar. You will be able to select from available dates and book online.

Course accreditation

The content of this online mandatory training package for non-clinical staff has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Course duration

It will take approximately 2 to 4 hours to complete this e-learning mandatory training package for non-clinical health workers. The length of time to complete the course depends on the following:

• your prior knowledge and experience individual mandatory training modules and related regulations
• how quickly you can study and absorb the learning materials
• how much you can pace yourself once started
• the number of modules that are relevant to your clinical environment

You are in full control of how long it takes to complete your mandatory training modules. You can go through the course package in one sitting, or pause and come back later. Your progress will be recorded throughout and you will be able to start where you previously left off.

You can revise the online learning materials as many times as you like. Even after completing the course successfully (and obtaining your CPD certificate), you will still have access to your online learning materials for 365 days.

This eLearning mandatory training package should be completed by all non-clinical staff working in NHS Trusts and private hospitals, including:

• Non-clinical managers
• Administrative staff
• Receptionists
• Secretaries

You will be provided with all the individual modules listed below. You can however choose the mandatory training modules that are most suited to your specific healthcare or social care environment. If you are a locum/agency or bank worker, please check with your locum agency/bank office regarding the specific mandatory training modules you require to meet the compliance requirements.

You can also select from our wide range of individual CPD courses in our elearning for healthcare course catalogue.

This online mandatory training package has been designed for healthcare staff working in non-clinical roles. It has additional online learning resources that provide more details for learners to refer to during the course and in practice. For those who have completed statutory and mandatory training before, this training package provides you with the key legal and professional issues as specified in the Skills for Health's UK Core Skills Training Framework (CSTF).

PC, Phablet, Smart Phone, Laptop and access to the internet

CSTF Mandatory Training certificate valid for a year

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