New Manager Training | In-house team training

Mark Baglow Training Limited

Below is the typical content for the course, but this can be tailored to suit your organisation.

The Manager Mindset – Shifting from Team Member to Leader

• The key differences between being an individual contributor and a manager.

• Common challenges for first-time managers and how to overcome them.

• Understand different leadership styles and when you should use them.

Time & Priority Management – Staying Organised and in Control

• The biggest time traps for new managers and how to avoid them.

• How to prioritise tasks effectively and focus on what really matters.

• Tools and strategies to manage workload without feeling overwhelmed.

Communication & Feedback – Leading with Clarity and Confidence

• The fundamentals of clear, assertive communication in management.

• How to structure and deliver constructive feedback that improves performance.

• Managing difficult conversations with confidence and professionalism.

Delegation & Empowerment – Getting the Best from Your Team

• Understanding what to delegate, when, and to whom.

• How to trust your team while ensuring accountability.

• Effectively communicate expectations and set objectives which inspire and empower.

Team Motivation & Engagement – Creating a Positive Work Culture

• What really motivates people (hint: it’s not just money!)

• How to recognise and adapt to different personality types.

• Strategies to keep your team engaged, productive, and happy.

Managing Performance & Expectations – Setting Your Team Up for Success

• How to set clear goals and expectations for individuals and teams.

• Handling underperformance and turning it around effectively.

• Keeping your team aligned with business objectives and driving results.

Some of the feedback received for our New Manager training:

"Helped me understand my own leadership style and how to adapt."

"Very supportive delivery – made me feel much more confident."

"I wish I’d done this sooner before stepping into my manager role!"

"Great course – I feel much clearer on how to balance team and tasks."

"The communication tips will help massively with 1-to-1s and team meetings."

"Mark explained everything in a way that just made sense."

"I’ve now got a proper plan for how to lead my team."

"This course helped me feel like I can actually do this role!"

"I now feel more confident leading my team day to day."

"Gave me clarity on what’s expected of a manager – really helpful."

"I’ve already started applying what I learned – especially around delegation."

"Excellent course – made the transition into management feel much less scary".

• New Managers: Individuals who are newly appointed to management positions.

• First-Time Managers: Professionals stepping into a management role for the first time in their career.

• Aspiring Managers: Team members who are being prepared for future management responsibilities.

• Team Leaders and Supervisors: Individuals who are leading teams and require foundational management skills.

• Anyone seeking a first time manager training course to build a solid foundation in management principles and practices.

No experience necessary.

Managers are often thrown into their role without any formal training.

This course is perfect for helping new and aspiring managers find their feet quickly and progress in their careers.