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Negotiation Skills Training
Learning Point

CPD Certified | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access | 100% Pass Rate | No Hidden Fees

Summary

Price
£19 inc VAT
Study method
Online, On Demand 
Duration
3.7 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Assessment details
  • Negotiation Skills Training (included in price)
Additional info
  • Tutor is available to students

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Overview

Negotiation Skills Training

The Negotiation Skills Training course is designed to equip professionals with the techniques and strategies required to negotiate successfully in a wide range of settings, including business, sales, and everyday life. Effective negotiation is a crucial skill for resolving disputes, reaching agreements, and building strong relationships in both professional and personal environments.

This course covers key negotiation principles such as understanding the needs and interests of all parties, identifying potential conflicts, and finding win-win solutions. It also emphasizes the importance of communication, persuasion, and emotional intelligence in negotiations. Whether you're a manager, team leader, sales professional, or someone involved in high-stakes discussions, this course will enhance your ability to navigate complex negotiations with confidence and professionalism.

Free Course

  • Risk Management

Certificates

Assessment details

Negotiation Skills Training

Included in course price

Curriculum

3
sections
11
lectures
3h 42m
total
    • 1: Unlock Your Learning Journey: Start Here! 00:48
    • 2: Module 01 An Introduction to Negotiation 17:00
    • 3: Module 02 The Negotiation Clock Face 21:00
    • 4: Module 03 Why Power Matters 20:00
    • 5: Module 04 The Ten Negotiation Traits 15:00
    • 6: Module 05 The Fourteen Behaviours that Make the Difference 38:00
    • 7: Module 06 The “E” Factor 22:00
    • 8: Module 07 Authority and Empowerment 18:00
    • 9: Module 08 Tactics and Values 29:00
    • 10: Module 09 Planning and Preparation that Helps You to Build Value 35:00
    • 11: MCQ Exam 06:00

Description

Negotiation Skills Training

The Negotiation Skills Training course provides learners with the tools and techniques to handle negotiations effectively and reach mutually beneficial outcomes. By understanding the principles of negotiation, you will learn how to prepare for discussions, communicate persuasively, and manage conflicts that arise during the process.

The course includes practical exercises, role-playing scenarios, and case studies to help you practice and apply your skills in real-world situations.

Curriculum

Module 01: An Introduction to Negotiation

  • What is Negotiation?
  • The Need for Satisfaction
  • Personal Values
  • Honesty With Yourself
  • Key Takeaways

Module 02: The Negotiation Clock Face

  • Why Are There So Many Different Ways to Negotiate a Deal?
  • How the Negotiation Clock Face Works
  • Key Takeaways

Module 03: Why Power Matters

  • What Do We Mean by Power?
  • How Does Power Influence Negotiations?
  • Key Takeaways

Module 04: The Ten Negotiation Traits

  • Nerve
  • Self-discipline
  • Tenacity
  • Assertiveness
  • Instinct
  • Caution
  • Curiosity
  • Numerical Reasoning
  • Creativity
  • Humility
  • Key Takeaways

Module 05: The Fourteen Behaviours that Make the Difference

  • The Fourteen Behaviours
  • Key Takeaways

Module 06: The “E” Factor

  • The Effect of Human Emotion on Negotiation
  • Conscious Competent
  • Your Values
  • Emotional Intelligence
  • The Art of Losing
  • Managing the Emotional Need for Satisfaction
  • Trust, Tactics, and Emotions
  • Visible Emotion
  • Key Takeaways

Module 07: Authority and Empowerment

  • Understanding Empowerment
  • Your Boss Can be Your Worst Enemy
  • Empowerment Within Team Roles
  • Getting Empowered Before You Start
  • Decision Making Authority
  • Empowerment and Scope to Create Value
  • Key Takeaways

Module 08: Tactics and Values

  • Recognising the Process and the Gamesmanship in Play
  • A Question of Choices and Personal Style
  • What are Tactics?
  • Key Takeaways

Module 09: Planning and Preparation that Helps You to Build Value

  • Planning Creative Trade-Offs Which Realise Additional Value
  • Each and Every Deal is Unique
  • Understanding Value
  • The Six Primary Variables
  • Working With Variables
  • Knowing What Variables You Have to Work With
  • Risk as a Negotiable
  • Preparing to Manage Complexity
  • Planning from a Practical Perspective
  • Key Takeaways

Certificate of Completion

You will be able to obtain your free PDF certificate of completion after completing the Negotiation Skills course.

Who is this course for?

Negotiation Skills Training

The Negotiation Skills Training course is ideal for professionals in managerial, sales, or leadership roles who frequently engage in negotiations. It’s perfect for Managers, Team Leaders, Sales Professionals, HR Professionals, and anyone who needs to handle negotiations, whether in business, law, or personal situations.

This course is also beneficial for individuals who want to improve their persuasive communication skills, resolve conflicts effectively, and reach favorable agreements in both professional and everyday settings.

Requirements

Negotiation Skills Training

There are no formal entry requirements for the Negotiation Skills Training course, but participants should have basic communication and interpersonal skills. Some experience in a professional or managerial role is beneficial, although not necessary, as the course is suitable for beginners as well as those looking to refine their negotiation abilities.

A willingness to engage in role-playing activities and practical exercises is essential for getting the most out of this course.

Career path

Negotiation Skills Training

After completing the Negotiation Skills Training course, you can pursue roles such as Negotiator, Sales Manager, HR Manager, Project Manager, or Team Leader. With experience, you could advance to positions like Business Consultant, Conflict Resolution Specialist, or Corporate Trainer.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.