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Negotiation Skills Online Course
Training Tale

New Year Sale | 3 Courses Bundle + Digital Certificates | Fully Online | No Hidden Fees | Lifetime Access | 24/7 Support

Summary

Price
£19 inc VAT
Study method
Online
Duration
28 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
Certificates
  • Certificate of completion - £18.99
Assessment details
  • Negotiation Skills Online Course (included in price)
Additional info
  • Tutor is available to students

Overview

Are you ready to launch your career in negotiation or sharpen the skills you already have? This Negotiation Skills Online Course is crafted to give you a solid grounding in the principles of effective negotiation, empowering you to become a confident communicator and strategic thinker in any situation.

Negotiation is a powerful life skill, essential not only in sales and business but also in everyday interactions. Through this course, you’ll explore how to influence outcomes, close deals, and build agreements that create value for all parties. You'll uncover the psychology behind successful negotiation and learn how to turn challenging discussions into win-win outcomes,often tipping the balance in your favor without the other side even realizing it.

In addition to mastering negotiation techniques, this course supports you in stepping into leadership roles with assurance. Whether you're leading a team, managing clients, or making key decisions, you’ll gain the tools to handle responsibility and drive results. By the end of the course, you’ll be equipped with the skills and confidence to lead with clarity, negotiate with purpose, and elevate your career to new heights.

Learning Outcomes

After completing this Course, the learner will be able to:

  • Gain a thorough understanding of the true value of leadership.
  • Know how management and leadership are different yet equally important.
  • Understand the relationship between employee motivation and performance.
  • Master professional-level communication skills.
  • Understand the characteristics and qualities of effective negotiation skills.
  • Understand feedback gathering and effective employee interview skills.
  • Know the difference between delegation and leading by example.
  • Know the techniques for developing a high-performance team.
  • Gain the confidence to step into a leadership role.

Why Choose this Course from Us

  • Self-paced course, access available from anywhere.
  • Easy to understand, high-quality study materials.
  • Negotiation Skills Online Course developed by industry experts.
  • MCQ quiz after each module to assess your learning.
  • Automated and instant assessment results.
  • 24/7 support via live chat, phone call or email.
  • Free PDF certificate as soon as completing the Negotiation Skills Online Course.

******Courses are included in this Online Bundle Course:

  • Course 01: Negotiation Skills Online Course
  • Course 02: Level 2 Diploma in Business Administration
  • Course 03: Level 2 Certificate in Business Management

******Others included in this Negotiation Skills Online bundle course:

  • Free 3 PDF Certificate
  • Access to Content - Lifetime
  • Exam Fee - Totally Free
  • Free Retake Exam

[ Note: Free PDF certificate as soon as completing the course ]

Certificates

Assessment details

Negotiation Skills Online Course

Included in course price

Course media

Description

Detailed course curriculum of the Negotiation Skills Online Course:

Module 1: An Overview of Negotiation

  • Defining Negotiation
  • Different Types of Negotiation
  • What is Positional Bargaining?
  • What is Principled Negotiation?

Module 2: How to Prepare For Negotiations

  • How to Manage Your Fear
  • Personal Preparation
  • Establishing Your WATNA and BATNA
  • Identify your WAP
  • Identifying Your ZOPA

Module 3: The Process of Negotiation

  • Preparation and Planning
  • Clarification and Justification
  • How to Exchange Information
  • The Bargaining Stage
  • Conclude and Implement

Module 4: Ways of Developing Persuasion & Influencing Skills

  • Different Steps in the Persuasion Process
  • Influencing Skills

Module 5: Ways of Developing Communication Skills

  • Ways of Asking Questions
  • Understanding and Using Probing
  • What are the Listening Skills?
  • Interpretation

Module 6: How to Develop Active Listening Skills

  • Fundamentals of Active Listening
  • Communication Process Explained

Module 7: Comprehending Body Language

  • Comprehending Body Language
  • Comprehending Facial Expressions

Module 8: Assertiveness and Self Confidence

  • What is Self-Esteem?
  • Symptoms of Low Self-Esteem and the Root Causes of It
  • How to Improve Self-Esteem
  • How to Build Self-Esteem

Module 9: Managing Anger

  • What is Anger?
  • Managing Anger and its Dimensions
  • The Costs of Anger
  • The Anger Process and How It Affects Our Thinking

Module 10: Managing Stress

  • How to Define and Identify Stress
  • Manage Stress

Module 11: Negotiation Tactics to Closing a Better Deal

  • Develop Clear Outcomes
  • Treat The Other Party With Respect At All Times
  • Ask a Lot of Questions
  • Ask For What You Want
  • Ask or Offer Something of Relative Value, Including Intangibles
  • Don’t Be the First to Offer to “Split the Difference”
  • Close with Confidence and Clarity

Module 12: Ways of Overcoming Sales Objections

  • How to Overcome Sales Objections?
  • Building Credibility
  • Observation Skills

Assessment Method

After completing each module of the Negotiation Skills Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.

Certification

After completing the MCQ/Assignment assessment for this Negotiation Skills Online Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £18.99.

Who is this course for?

This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills Online Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.

Requirements

Students who intend to enrol in this Negotiation Skills Online Course course must meet the following requirements:

  • Good command of the English language
  • Must be vivacious and self-driven
  • Basic computer knowledge
  • A minimum of 16 years of age is required

Career path

This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:

  • Team Leader
  • Manager
  • Controller

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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