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Negotiation Skills Basics

Negotiation skills introduction course with attendance certificate: learn the basics of getting more from negotiations

Activia Training

Summary

Price
£298.80 inc VAT
Or £49.80/mo. for 6 months...
Study method
Classroom
Duration
1 day · Part-time
Qualification
No formal qualification

Location & dates

Showing classrooms near 'United Kingdom'
Location

Address
111 Piccadilly
Manchester
M12HY
United Kingdom
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Address
100-114 Wellington Street
Leeds
LS11BA
United Kingdom
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Address
The McLaren Building
46 The Priory, Queensway
Birmingham
B47LR
United Kingdom
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Address
9 Greyfriars Road
Reading
Berkshire
RG11NU
United Kingdom
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Overview

Our Negotiation Skills Basics course will push your Negotiation courses skills to a new level.

This intensive one-day course teaches the basics of negotiation, looking to provide delegates with a fundamental understanding of the negotiation process, so they can enter negotiations with an idea of what to expect. This will in turn allow them to start negotiating having planned sufficiently, knowing what they would like to achieve, and what fundamental mistakes they should be avoiding. They will then be confident that they can produce good outcomes.

Course media

Description

This course contains the following modules:

Introduction and Course Overview

The Process of Negotiation
- The Seven Stages of Negotiation
- Preparation
- Discussion
- Clarification of Goals
- Negotiating for a Mutually Beneficial (Win-Win) Outcome
- Obtaining Agreement and Gaining Commitment
- Implementing the Resolved Agreement
- Walking Away or Postponing Till Later

Possible Outcomes from Negotiations
- Reaching a Win-Win Conclusion
- Reaching a Win-Lose Conclusion
- Reaching a Lose-Win Conclusion
- Reaching a Lose-Lose Conclusion
- When to Walk Away

Working Towards Win-Win Solutions
- Avoiding Premature Judgment
- Zero Sum and Non Zero Sum Games
- Brainstorming
- Broadening Your Options
- The Assumptions of a Fixed Pie
- Thinking that Solving Their Problem is Their Problem
- Making the Opposing Team Feel They Have Gained a Victory

Negotiating Is Not Compromising
- Compromising Versus Negotiating
- Avoiding Compromising

Who Has Got the Power?
- The Factors That Contribute To Power in a Negotiation
- Who Has the Most Information?
- Who Has Other or More Alternatives?
- The Danger of Appearing Desperate
- Sticking To Your Guns - Walking Away When You Should

Reading the Styles of Negotiators
- Soft Negotiating: Recognising and Using It
- Hard Negotiating: Recognising and Using It
- Other Negotiating Styles: What Works Where?
- Review of Individual Negotiation Styles
- Thinking that Solving Their Problem is Their Problem
- Negotiating Within a Team : Exercises

The Successful Negotiator
- Characteristics of the Successful Negotiator - and How to Become One
- A Multi-Dimensional Array of Interpersonal Skills
- Inventory of Negotiation Skills

Mistakes to Avoid When Negotiating
- Not Preparing Thoroughly
- Giving Away Information
- Focusing on the Wrong Things
- Giving a Concession Without Getting Something In Return
- Talking Too Much
- Sounding Desperate
- Not Asking For What You Want
- Not Showing the Other Side How Their Needs Are Met

Your Personal Action Plan

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Who is this course for?

Anyone, whether in a sales, purchasing or management role who needs to negotiate with others in order to achieve results. They may not have negotiated before in any official position, or received any previous instruction, and will want to go into future negotiations with defined expectations, understanding and plan.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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